Help removing old user ID for C3 so I can edit website using trial CS5

Hello all, I used to manage my website using Contribute 3 but it kept having hanging issues (I'm using MAC OS X 10.5.8) while editing - had to force quit numerous times. Decided to download a trial version of CS 5 which has been working fine except that it won't let me edit one page of my site stating "You can't perform the operation on this page now because DHinden (insert e-mail address) is currently editing or reviewing it". DHinden was my old user ID for Contribute 3, I guess it didn't 'log me out' properly when I force quit the program. Does anyone have any solutions to this situation? I've tried re-installing C3 but it hasn't worked. Not sure if there's anything I can do using the trial version of CS5. Would appreciate any help. Thanks and advance for your assistance. Regards, Derek

Hi,
Can you check in the Manage Sent Drafts dialog, whether the page is listed or not? To open the Manage Sent Drafts dialog, click Edit -> Administer Websites -> Manage Sent Drafts menu item. Note that, you should have created your website connection before. And, to see the list of all the drafts in review, you should connect as Administrator.
If you see that the page is listed in the Manage Sent Drafts dialog, select the draft, and do Undo Checkout, or Change Owner and assign the draft to yourself.
Hope this helps.

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Originally Posted by MarkDissington
Now I know there is a simple solution to this - delete the file manually but I'm just trying to understand why GroupWise can't clean up an [B]old[B] user db when it does a structure check. This is a very old file that's corresponding user was deleted pre-migration to 2012 and SLES and for some reason it never got cleaned up. We have deleted users since and the newer deleted users were cleared up correctly, so rights to the file location are fine I think. Here's what is shown in the gwcheck log:
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Help removing old user ID for C3 so I can edit website using trial CS5

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