[Help: Urgent] problems with accessing /console after apparent successful install of Portal server SP3.0sp3a

Hi,
HW: Sun Solaris 2.8
I would really appreciate it you can cc: me if you can shed any light
as
to whats going wrong, and what I should do to fix the following
problem.
Portal server doesn't allow one to access /console (or /login) -
0 length document is returned.
We find the following in the enterprise server error log, when we
attempt
to access portal console (URI: http://....:8080/console)
1) Installed SP3.0sp3a as Open Portal, i.e without the gateway and
without
SSL enabled.
2) Our Unix users are served using YP
***From the server access logs : ***
- - [16/Nov/2001:15:12:40 -0800] "GET /login HTTP/1.0" 503 0
***From the server error logs : ***
[16/Nov/2001:14:11:27] info ( 4639): successful server startup
[16/Nov/2001:14:11:27] info ( 4639): iPlanet-WebServer-Enterprise/4.1SP7
BB1-04/05
/2001 18:30
[16/Nov/2001:14:11:28] info ( 4639): Loading Simple Session Manager by
default. Sp
ecify MMapSessionManager in servlets.properties to load persistent
session manager
[16/Nov/2001:14:11:28] info ( 4639): SimpleSessionManager: Default
values for maxi
mum number of sessions is 1000 with a time out value of 1800 seconds
[16/Nov/2001:14:11:28] info ( 4639): SimpleSessionManager: Maximum
number of sessi
ons (1000) with a time out value of (1800) seconds
[16/Nov/2001:14:12:40] info ( 4639): Internal Info: loading servlet
login
[16/Nov/2001:14:12:41] info ( 4639): Internal Info: loading servlet
pllservice
[16/Nov/2001:14:12:41] info ( 4639): pllservice: init
[16/Nov/2001:14:12:42] failure ( 4639): Internal error: exception thrown
from the
servlet service function (uri=/login): java.lang.NullPointerException,
stack: java
..lang.NullPointerException
at
com.iplanet.portalserver.auth.service.AuthD.printProfileAttrs(Compiled
Code)
at
com.iplanet.portalserver.auth.service.AuthD.<init>(AuthD.java:160)
at
com.iplanet.portalserver.auth.service.AuthD.getAuth(AuthD.java:171)
at
com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled C
ode)
at
com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.j
ava:990)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:701)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at
com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunne
r.java:507)
, root cause:
Many thanks for your responses on this.
Tarang Kumar Patel. WWW home:http://ic-www.arc.nasa.gov/ic/
NASA Ames Research Center, MS 269-2, Moffett Field, CA 94035-1000
Email: [email protected], Tel:(650) 604-4721 fax: (650) 604
3594
Stated views are my own IDEA, as I'm another I.D.E.A man "I Didn't
Explain All"

Just one more thing:
I made the following setting in platform.conf
ips.debug=on
Now, the trace I see on the STDOUT/STDERR stream reveals :
Received RequestSet XML : <?xml version="1.0" standalone="yes"?>
<RequestSet vers="1.0" svcid="profile" reqid="2">
<Request sid="qxcuekwwdrcfwubmmwuip82764q94o37r67n@[email protected]@8080@z
repvc"><![CDATA[<ProfileService ver="1.0" reqid="0"><GetProfile searchFlag="false"
admin="false"><Profile profileName="mercip/authentication" profileType="9"><Priv p
rivName="iwtSession-addSessionListenerOnAllSessions"/></Profile></GetProfile></Prof
ileService>]]></Request>
</RequestSet>
---->NEED TO FILL APPSHASH -----
getProfile.walktree
321^iwtSession-addSessionListenerOnAllSessions-pv
com.iplanet.portalserver.profile.service.ProfileServiceException: 321^iwtSession-ad
dSessionListenerOnAllSessions-pv
at java.lang.Throwable.fillInStackTrace(Native Method)
at java.lang.Throwable.fillInStackTrace(Compiled Code)
at java.lang.Throwable.<init>(Compiled Code)
at java.lang.Exception.<init>(Exception.java:42)
at com.iplanet.portalserver.profile.service.ProfileServiceException.<init>(
ProfileServiceException.java:47)
at com.iplanet.portalserver.profile.service.ProfileService.walkTree(Compile
d Code)
at com.iplanet.portalserver.profile.service.ProfileService.getProfile(Compi
led Code)
at com.iplanet.portalserver.profile.service.ProfileService.processProfileRe
quest(ProfileService.java:134)
at com.iplanet.portalserver.profile.service.ProfileService.processRequest(P
rofileService.java:123)
at com.iplanet.portalserver.profile.service.ProfileService.process(Compiled
Code)
at com.iplanet.portalserver.pll.server.PLLRequestServlet.handleRequest(PLLR
equestServlet.java:139)
at com.iplanet.portalserver.pll.server.PLLRequestServlet.doPost(Compiled Co
de)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner
.java:507)
ProfileResponse: exception key:321
ProfileResponse: exception string:iwtSession-addSessionListenerOnAllSessions-pv
ProfileResponse.toXMLString:method id is 0
Sent ResponseSet XML : <?xml version="1.0" standalone="yes"?>
<ResponseSet vers="1.0" svcid="profile" reqid="2">
<Response><![CDATA[<ProfileService vers="1.0" reqid="0"><Exception>321^iwtSession-a
ddSessionListenerOnAllSessions-pv</Exception></ProfileService>]]></Response>
</ResponseSet>
ProfileResponse: exception key:321
ProfileResponse: exception string:iwtSession-addSessionListenerOnAllSessions-pv
ProfileUtils.getProfileResponse: Response content <ProfileService vers="1.0" reqid=
"0"><Exception>321^iwtSession-addSessionListenerOnAllSessions-pv</Exception></Profi
leService>
Profile Error:
Invalid attribute or privilege name
com.iplanet.portalserver.session.SessionException: Invalid attribute or privilege n
ame
at java.lang.Throwable.fillInStackTrace(Native Method)
at com.iplanet.portalserver.session.SessionException.<init>(SessionExceptio
n.java:30)
at com.iplanet.portalserver.session.Session.addSessionListenerOnAllSessions
(Session.java:642)
at com.iplanet.portalserver.session.Session.addSessionListenerOnAllSessions
(Session.java:502)
at com.iplanet.portalserver.auth.service.AuthD.<init>(AuthD.java:112)
at com.iplanet.portalserver.auth.service.AuthD.getAuth(AuthD.java:171)
at com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled Co
de)
at com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.ja
va:990)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:701)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner
.java:507)
Authd Profile Attributes
cookieDomains
cookieName->iPlanetPortalServer
authHost:authPort->........:8080
authProto->http
authHostIP->.....
authHostURL->http://.......:8080/login/default
Lets hope this helps

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[Help: Urgent] problems with accessing /console after apparent successful install of Portal server SP3.0sp3a

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