Help with 2 sided printing

My new Photosmart Premium C310a does not print on both sides of the paper when printing something from the internet. I thought that would happen automatically. How do I fix this?

What operating system? You may need to enable the duplexer as described here. Additionally select "Print on both sides - automatically" in the driver.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Help with ordering prints

Can anyone help with ordering prints for Shutterfly? I keep getting to step 4 (payment type) and then it just goes to blank page and nothing happens.

Thanks for your help, I am new to all of this. I think it was my edited pics that were the problem, they were to big of files, I had to go and save them as a new file as a jpeg and then went to shutterfly and downloaded from there. I never could get it to work from Photoshop Elem.
Date: Thu, 9 May 2013 00:51:58 -0700
From: [email protected]
To: [email protected]
Subject: Help with ordering prints
    Re: Help with ordering prints
    created by vsh07 in Photoshop Elements - View the full discussion
Looks like some problem! Just try the following steps. They worked for me: 1. Go to shutterfly website (www.shutterfly.com) and log into your account.2. In My Account Section> Billing Information, add your Credit Card details and Save.3. Logout from your account and open Photoshop Elements application to order prints.4. Now,on step4 (payment type),your Credit Card details will appear magically Let me know if this solution works for you. It can be of some help to other members too.
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Need help with duplicate print jobs over network that I can't cancel

I have the Photosmart Premium All-in-One on my home network. My kids who each have laptop running Windows 7 and are connected via wireless to the printer via a DLINK DIR-655.
They hit the print button too many times and it keeps printing over and over again.
Is there a way to get the printer to stop printing these duplicates. I tried turning off/on but they just keep printing.
We're wasting paper/ink and I need help with a solution.
Please let me know. Thanks.
Angelo

There should be a button with a red 'X' on it on the front of the printer. This is the print cancel button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hello, I added an HP desject 3620 to my MB, but when I go to system preferences, then go to set up a printer, my printer shows there, but when I press + to add the printer , it doesn't show in the next window, so I can't add it. Any advices to that should help me a lot because I need to start using the printer. Thabk you all for your help.

Which application you use for print that material?
And is that the only application or the whole printing instruction failed?
Try to create text document using text edit
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Hi,
I'm trying to print documents with custom paper sizes out of java.
I can print fine when I don't try to set the MediaSize to a custom size or when I use already named constants like: "MediaSizeName.JIS_B4"
The error message I get is this:
java.lang.ClassCastException
     at javax.print.attribute.AttributeSetUtilities.verifyAttributeValue(Unknown Source)
     at javax.print.attribute.HashAttributeSet.add(Unknown Source)
     at hello.Printy.printDocument(Printy.java:103)
     at hello.Printy.main(Printy.java:135)
The offending line(103) looks like this:
pras.add(new MediaSize(1,10,MediaSize.INCH ));The function that its from looks like this:
public void printDocument()
try
          System.out.println("input file name is");
     System.out.println(inputFileName);
PrintRequestAttributeSet pras = new HashPrintRequestAttributeSet();
DocFlavor flavor = DocFlavor.INPUT_STREAM.AUTOSENSE;
PrintService printService[] = PrintServiceLookup.lookupPrintServices(flavor, pras);
PrintService defaultService = PrintServiceLookup.lookupDefaultPrintService();
PrintService printPrintService = null;
// didn't work pras.add(new MediaSize(1,10,MediaSize.INCH) );
PrintService service = ServiceUI.printDialog(null, 200, 200,printService, defaultService, flavor, pras);
if (service != null)
     System.out.println("There is a service aunty-may!!");
DocPrintJob job = service.createPrintJob();
FileInputStream fis = new FileInputStream(getInputFileName());
DocAttributeSet das = new HashDocAttributeSet();
//pras.add(new MediaSize((float)3.25, (float)4.75, Size2DSyntax.INCH ) );
// - works
//pras.add(MediaSizeName.JIS_B4);
pras.add(new MediaSize(1,10,MediaSize.INCH ));
//pras.add(new MediaSize(1,10,MediaSize.INCH) );
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Doc doc = new SimpleDoc(fis, flavor, null);
job.print(doc, pras);
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catch (Exception e)
e.printStackTrace();
}Any help with this would be greatly appreciated. I'm new to java but I've programmed a bunch in c++.

Hmm ... no real help, but I found this note in the API:
MediaSize is not yet used to specify media. Its current role is as a mapping for named
media (see MediaSizeName). Clients can use the mapping method
MediaSize.getMediaSizeForName(MediaSizeName) to find the physical dimensions of
the MediaSizeName instances enumerated in this API. This is useful for clients which
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HELP with WiFi Printing on my Mac Book 10.8.4

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Read Brother's user manual and/or contact Brother Support.
http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
What to do when you can't print
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I had to buy a new computer (8.1 windows). I was still using XP, when the computer crashed. I have lost the software for my printer. Does anyone know where I can find the software? HP told me that my printer is not compatible with windows 8.1. Has anyone been able to print with this printer and windoes 8.1?
Thanks

Hi,
The last update was 4 years and 11 months ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3053...
Well, it's time to buy a new printer.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Need help with HP printer installation.

Trying to install drivers for an HP OfficeJet 6500 e710n on two machines, an iMac and a MacBook Air, both running OS X 10.7. The printer is a networked printer that I have tried adding to both machines as an IP printer and as a USB printer. With either method the printer is automatically discovered and the drivers are downloaded. After the drivers are installed the process stalls at "Configuring the device..." I have waited at this point for over half an hour with no progress before choosing cancel. I have also downloaded and run the installer from HP with the same results. The only way that I have been able to connect with this printer is by manually configuring an IP printer with the generic PCL drivers. This allows me to print but only in low-res black and white. Any suggestions?

If you force restart the computer on the freeze up, or force quit the printer adding window, does the printer appear in the print and scan system preference? In other words, did the printer successfully install? (is it possible that the setup part of the install failed, but the actual install worked?)
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Open up the print and scan system preference. Double click on the printer.
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Go through all the tabs and set things up the way you like.
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Hi I am trying to set up a 8.5 x 11 brochure with double sided pages. the pages will originally be 17 x 11 so i can fold them into the correct size. how do I go about setting this up? I know i need to print duplex with saddle stitch but when i try to set up the 17 x 11 pages in indesign it makes the whole booklet that length. help....
Message was edited by: Vikrant Rai: Updated the title

Setup your document at 8.5 X 11 and then to create a booklet, use the Booklet Printing feature (File > Print Booklet).
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Help with crazy printer issue? ;)

Hi All!
My printer is about 2.5 years old and just a few days ago started acting crazy. It seemed to have started when we had a client try and send a fax and it never came across. There was an error message that kept coming up... something like "wrong size paper selected?", although the fax was a standard size that fax never came through. We since had friends send faxes and they do come through. But after that.....
Then it started taking a long time to communicate between our computers and the printer. Typically it has printed immediately when we hit the print command. now it takes several minutes..... Like it's tired and thinking a lot and confused. (a lot like me these days, interestingly - must be another forum however ) Anyway we turned it off with the power button on the front of the machine as we have often done, and a message came on that said something like "this machine was not properly powered down, use the power button - which we had. At one point when it was trying to print the fax (which was not two sided) it started to pull a paper out that had just printed and pull it back into the machine. I've never used the two sided feature but figured, oh that's interesting....but not helpful.
I hate to buy a new printer this one is only 2.5 years old. Out of warranty but really? Can't it be fixed? I think we had a PGE power outage over the weekend before the fax came through maybe the power outage impacted it? Is anything going on astrologically that I should know about? (this is a joke and I know another forum) We have four computers that are networked and all 4 computers have the same long delay when printing.
HELP. thank you.
Madison

Hi @madisondelaney I Googled astrological signs hoping to find a solution, but I quickly got confused and thought maybe I would stick with what I know!
You said you had a PGE power outage over the weekend, is your printer connected with a USB cable or is it setup wirelessly? I know you said the computers are all networked, I just wonder what connection type you use for the printer. Also, what printer model do you have? How Do I Find My Model Number or Product Number?
Do you currently have the printer connected directly to a wall outlet, or is it in a surge protector or power bar? If you are currently using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
I look forward to hearing from you, and working towards a solution!
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Please help with wireless printing

I am running a wireless network in the house and having trouble printing. The printer (Canon MP800) is connected via USB to my Windows XP desktop. The desktop is connected via Ethernet to a 2Wire DSL modem that broadcasts the wireless signal to my Powerbook G4 running OSX (10.4.10). I can’t get the powerbook to print, though.
I have followed the instructions at http://www.ifelix.co.uk/tech/3015.html up to the point where it says:
“Select the printer but do not click Add as you need to change the Printer Model.”
“Under Printer Model select HP.”
I assume that since I am using a Canon that I should look for Canon instead of HP. The only options I get are
Generic
Other
Apple
ESP
“Generic” is a selection all by itself
“Other” opens up a finder dialog box that allows me to choose a file on my harddrive, but I have no idea where to go.
“Apple” opens a pulldown menu that allows me to select from a list of Apple printers.
“ESP” opens a pulldown menu that allows me to select from a list of other printers. This list includes Epson, HP, etc. but does not include any Canon printers.
I selected the “Generic” option. When I try to print from the powerbook, I have noticed that the printer queue on my Windows XP desktop shows a document entitled “Remote Downlevel Document.” The printer queue spools up with this document, it appears to go through the cycle and then disappear (as a normal print document does), but nothing happens on the printer.
The desktop will print normally. The powerbook will print normally when I connect the printer to it via the USB cable but another printer is created in the Printer List. This printer is named MP800 and is kind: Canon MP800 whereas the first attempt (wirelessly) names it Canon MP8 and is kind: Generic Postscript Printer.
In troubleshooting I have attempted to remove and reload the printer from both the powerbook and the desktop independently to no avail. I have even temporarily removed the firewall (Norton 360) from the desktop to make sure that wasn’t it.
I Googled the term “Remote Downlevel Document” and discovered that it was associated with a virus that affects print servers. I updated my Norton anti-virus and did a full system scan which came up clean. Some of the Google results also suggested that there might be clutter in one of the printer folders in Windows. I should remove any .tmp files I find there, but when I followed the path, there were no such files in that folder.
I apologize for the length but I wanted to make sure I had a full and accurate account in case someone might be able to point me in the next appropriate direction. Thanks for whatever advice you can offer.
I am cross posting this question on the macbookpro yahoo group, the applemac yahoo group and the apple discussion page.

still looking for some help on this intriguing matter... if anyone can help out, i'd really appreciate it! thanks.
edited original post:
I have a Samsung ML-1710 printer which we use with both an iMac and an iBook. When the iMac needs the printer, we connect the printer's USB cable to the iMac. When the iBook needs the printer, we connect the printer's USB cable to the Airport Extreme Base Station (AEBS).
Both the computers use the AEBS - the iMac is connected via ethernet (DSL modem) and the iBook connects to the AEBS wireless network.
The small annoyance of having to change the USB cable aside, there is a bigger problem. After every time the printer is used by the iMac, printing does not go through on the iBook. The only solution I've found is to restart the AEBS (through AirPort Admin Utility). As this interrupts the wireless network, it is a major annoyance.
I do not want to spend $ on an Airport card for the iMac at this point...
Is there any way to correct this? Thanks in advance for your help.

Help with HP printer all-in-one C4380

hi,
Can anyone help me. My printer keeps saying that there is a paper jam. There isnt any paper in the printer. I can't get it to work.
Many thanks,
Yossi

On the printer, press the Wireless button and then select the option to restore network defaults from the main menu. Now run the downloaded driver, then click on Reconfigure Network Settings, or Add A Device, and just follow the instructions to reconnect it to your new network.
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I am an ex-HP Employee.

Help[ with hp printer 4215 all-in-one.

I can not print anything because I am told my printer is not listed on devices. help please I am S with a very limited income

Hi there dsn192,
What operating system are you using ;
Please take the time to read this post Click HERE and post again taking into consideration the advise in the post.
This will maximaze yor chances of getting help in prompt and effective matter. I will do everything I can to help you. Please post again with the information and format recommended in the post linked.
Respectfully;
RobertoR
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Can you help with my printing problem?

Hello,
I have been using Adobe reader to run my crafting cds for a long time now. However recently i have had issue with printing. When i press print adobe reader tells me that there is no printers installed yet my printer is installed an set at default!
Can anyone help me print again pls?

How about updating to Firefox 4.0.1? There was a flaw in b12 that caused problems with spacing of the type when printing, IIRC. Or maybe that was with b11? Regardless the Firefox4 release version was released two months ago, tomorrow to the day.

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