Help with Acrobat js created menu button

I as using a short javascript which creates a menu button. The js script is in the correct Acrobat javascripts folder. I am using Acrobat Pro 8.1.2
var oButObjAddSigningPage =
{cName: "AddSignPage",
cEnable: "event.rc = (app.doc != null)",
cExec: "AddSigningPage()",
cLabel: "Add Signing Page",
cTooltext: "Add signing page to the current document"
try
    app.addToolButton(oButObjAddSigningPage);
}catch(e){console.println(e);}
The function AddSigningPage()" is in the same script file.
Problem: The button loads and displays correctly (greyed out) if Acrobat is launched. If a pfd file is then loaded the button comes alive and the function works OK .
But the button does not display at all if Acrobat is launched by clicking on a pdf file.
Help please.

The proper input to the "app.removeToolButton" function is the name of the toolbar button, not the object that was used to create it.  Try this:
app.removeToolButton("AddSignPage");
The very first thing you need to check for is the "Add-ons" toolbar.  After loading your document, and when the toolbar button doesn't show.  Right click on an empty portion of the Acrobat Toolbar to display a list of all the individual toobars.  Is there an Add-ons Toolbar Listed?  Is it checked?
To determine if your Folder level script was loaded and run, Test the function created in that script.
Run this from the console window
     AddSigningPage
The code for the function will be returned if is was defined.
To determine if your toolbar button was loaded, run this code from the console window.
var lst = app.listToolbarButtons()
for(var i=0;i<lst.length;i++){
  if(lst[i].cName == "JSAppToolBar")
    console.println(lst[i]);
the "JSAppToolBar" is the internal name of the "Add-ons" toolbar.
However, from what you have described it does look as if you've hit on a bug.  Probably a timing issue.  What are the characteristics of this file?
Thom Parker
WindJack Solutions
The source for PDF Scripting Info
http://www.pdfScripting.com
The Acrobat JavaScript Reference,  Use it Early and Often
http://www.adobe.com/devnet/acrobat/javascript.html

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    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x95d710fa semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x95d9ec85 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x95dcdaa8 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore 0x90f78e3d TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    5   com.adobe.Acrobat.framework   0x00066a2d RunAcrobat + 341980
    6   com.adobe.Acrobat.framework   0x00064126 RunAcrobat + 331477
    7   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    8   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    9   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x95d97922 kevent + 10
    1   com.adobe.Acrobat.framework   0x00edc352 AcroSecurityBailOutImpl + 12843455
    2   com.adobe.Acrobat.framework   0x00e44d7f AcroSecurityBailOutImpl + 12223468
    3   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    4   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 10:  com.apple.CFSocket.private
    0   libSystem.B.dylib             0x95d90066 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation      0x9527bc83 __CFSocketManager + 1091
    2   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    3   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95dcaec5 nanosleep$UNIX2003 + 188
    2   libSystem.B.dylib             0x95dcae03 usleep$UNIX2003 + 61
    3   com.apple.AppKit              0x96d5bfe1 -[NSUIHeartBeat _heartBeatThread:] + 2039
    4   com.apple.Foundation          0x978a1ad0 -[NSThread main] + 45
    5   com.apple.Foundation          0x978a1a80 __NSThread__main__ + 1499
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 12:
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xa06118ac  ebx: 0x9520941e  ecx: 0x00000000  edx: 0x0000001d
      edi: 0xa0612294  esi: 0x00000000  ebp: 0xbfffcf18  esp: 0xbfffced0
       ss: 0x0000001f  efl: 0x00010287  eip: 0x95209440   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -     0x1fff +com.adobe.Reader 10.1.0 (10.1.0) <C103209A-BE79-55CF-8297-9635C3F28BFD> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
        0x6000 -  0x16f6ff7 +com.adobe.Acrobat.framework 10.1.0 (10.1.0) <B3A2F0C5-6AAF-C7F4-2D67-804B86FC7FAC> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x1920000 -  0x1a41fff +AdobeACE ??? (???) <8764F712-6333-8E08-EDF7-4414F1A9CE1C> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1a64000 -  0x2029feb +AdobeAGM ??? (???) <7A72C679-CC12-2C8A-717C-C595E294E688> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x20dc000 -  0x20f9ff7 +AdobeBIB ??? (???) <83F5EE67-C9F9-DC7C-681B-F2EEA04DD6D1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x2100000 -  0x2424fe3 +com.adobe.CoolType AdobeCoolType 5.08.106.1 (5.08.106.1) <DFA9738F-6A52-52AC-4455-098271C8F0E1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x15300000 - 0x154f7feb +com.adobe.Acrobat.adm 10.1.0 (10.1.0) <8A8094B3-FEB9-ABF1-ED78-8B041CE5A4E1> /Applications/Adobe Reader.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
    0x15630000 - 0x1568ffe7 +AcroSQLite ??? (???) <5C62F963-9742-B74F-CC84-E734E1DC7610> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
    0x19a7f000 - 0x19aa3fe7  GLRendererFloat ??? (???) <0C6A1BCF-97F0-F7D6-C840-2991681BB67C> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
    0x19adc000 - 0x19ae4ff7  com.apple.qldisplay.PDF 2.3 (327.6) <9026F23B-3D1B-DDC4-D863-A8A833FE2973> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/Resources/DisplayBundles/PDF.qldisplay/Contents/MacOS/PDF
    0x19e60000 - 0x1a066feb +com.adobe.AcrobatPlugin.EScript 10.1.0 (10.1.0) <B30B6091-2C3D-897F-D860-A1D975AA0E3A> /Applications/Adobe Reader.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
    0x1b6c2000 - 0x1b83afe7  GLEngine ??? (???) <0E1DF3E4-0EEE-9FD8-8F52-FFFCF0DF23A7> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x1b86c000 - 0x1bc6affb  com.apple.ATIRadeonX2000GLDriver 1.6.26 (6.2.6) <496702B6-1B8D-0FCE-E3DB-707FFA7D5EE0> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLD river
    0x1bc9a000 - 0x1bcf7fff +AdobeXMP ??? (???) <E3A59E8C-A514-8A4A-F965-E9C043C7AC96> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x1c861000 - 0x1c887ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x1cc2f000 - 0x1d2bbff3 +com.adobe.AcrobatPlugin.Comments 10.1.0 (10.1.0) <60934D21-72D2-1CBD-064F-03C3F953B262> /Applications/Adobe Reader.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
    0x90003000 - 0x9009bfe7  edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x9009c000 - 0x9014aff3  com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
    0x9014b000 - 0x9032dfff  com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
    0x90484000 - 0x9049cff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x9049d000 - 0x9049dff7  com.apple.Carbon 150 (152) <BD34A993-AF6F-10EE-ACDA-6D11E21A8F37> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x9049e000 - 0x904a0ff7  com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
    0x904da000 - 0x904e4ffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
    0x904e5000 - 0x90582fe3  com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
    0x90583000 - 0x905c7ff3  com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x905c8000 - 0x9065afe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
    0x9067d000 - 0x90682ff7  com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x90683000 - 0x9069ffe3  com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x906a0000 - 0x90e8f557  com.apple.CoreGraphics 1.545.0 (???) <8A4CB0D9-1001-0F62-4DA4-B8AB3B45E226> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
    0x90e90000 - 0x90ec1ff7  libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x90ec2000 - 0x90f09ffb  com.apple.CoreMediaIOServices 134.0 (1160) <4CD78557-3CDA-A4B5-33CB-BBB876B4463D> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOSer vices
    0x90f0a000 - 0x90f2afe7  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
    0x90f32000 - 0x91252ff3  com.apple.CoreServices.CarbonCore 861.34 (861.34) <3DA9098F-B71B-4BDE-5DE5-4B76C49158EB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
    0x912cc000 - 0x916e2ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
    0x916e3000 - 0x91826fef  com.apple.QTKit 7.6.6 (1756.15) <32C49374-14BC-53E7-FBFF-E11B42A41F56> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x91827000 - 0x91842ff7  libPng.dylib ??? (???) <65E824F7-523A-CC34-ABDD-2A3B12DE1CA9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
    0x91843000 - 0x9184bff7  com.apple.DisplayServicesFW 2.3.0 (283) <48D94761-7340-D029-99E3-9BE0262FAF22> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
    0x9184c000 - 0x9188eff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
    0x9188f000 - 0x9189bff7  libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
    0x9189c000 - 0x918d5ff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <90C5DE81-1BEF-D807-A898-0FC19BDD14EC> /usr/lib/libcups.2.dylib
    0x918d6000 - 0x918d8ff7  libRadiance.dylib ??? (???) <B83179D4-E41C-D2BA-1E4C-A64CB45C15E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
    0x918d9000 - 0x91916ff7  com.apple.CoreMedia 0.484.20 (484.20) <105DDB24-E45F-5473-99E1-B09FDEAE4500> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x9191d000 - 0x91923ff7  libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <218EC7C4-0520-2D8C-62EE-AA82D35448FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x91924000 - 0x91934ff7  com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
    0x91935000 - 0x91942ff7  com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x91943000 - 0x919bcff7  com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
    0x919bd000 - 0x919c8ff7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <4560936D-7730-5DD2-BFD7-95270DDC210A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
    0x91b72000 - 0x91b76ff7  libGFXShared.dylib ??? (???) <4F2199F0-320F-0B59-0380-D3131D644CBA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x92acb000 - 0x92b06feb  libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
    0x92b20000 - 0x92c22fef  com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.frame work/Versions/A/MeshKitIO
    0x92c30000 - 0x92c73ff7  libGLU.dylib ??? (???) <2C7B2727-26F6-F29D-9D15-33044E87359F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x92c74000 - 0x92e72ff3  com.apple.JavaScriptCore 6533.20 (6533.20.20) <C97A479C-FDF9-3F19-2EE0-80288257C477> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x92e73000 - 0x92e85ff7  com.apple.MultitouchSupport.framework 207.10 (207.10) <E1A6F663-570B-CE54-0F8A-BBCCDECE3B42> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
    0x92e91000 - 0x92ec7fff  libtidy.A.dylib ??? (???) <0FD72C68-4803-4C5B-3A63-05D7394BFD71> /usr/lib/libtidy.A.dylib
    0x92ec8000 - 0x92ed8ff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
    0x92ed9000 - 0x92f2fff7  com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime. framework/Versions/A/MeshKitRuntime
    0x92f30000 - 0x92f33ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <B84D7376-EE9C-2B7F-04FA-D622E2C10CA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
    0x92f39000 - 0x92fe6fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
    0x92fe7000 - 0x93115fe7  com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x9323b000 - 0x9323fff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x93240000 - 0x9334ffe7  com.apple.WebKit 6533.21 (6533.21.1) <4FBCE2F9-84EB-302C-FD1F-DAD2422A219E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x93350000 - 0x933a1ff7  com.apple.HIServices 1.8.2 (???) <F6EAC2D1-902A-9374-FC4B-43B50E054416> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
    0x933a2000 - 0x933caff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
    0x933cb000 - 0x93448ff7  com.apple.iLifeMediaBrowser 2.5.4 (468.1.1) <3B7F5895-B48D-A2E0-D708-58EC58EB9514> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeMediaBrowse r
    0x936d7000 - 0x936d7ff7  com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x936d8000 - 0x93b0fff3  com.apple.RawCamera.bundle 3.6.4 (561) <DBA5D7C1-CD82-CE7F-5AE5-A0E4E128236F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x93b10000 - 0x93c14fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib
    0x93c15000 - 0x93c3fff7  com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x93c40000 - 0x94693ff7  com.apple.WebCore 6533.21 (6533.21.1) <09CE6602-4DB5-6E93-8593-4E1C57CB202F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
    0x947f7000 - 0x94879ffb  SecurityFoundation ??? (???) <006B3166-E7E2-F763-04FC-3DD458C14F5F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x9487d000 - 0x94ba1fef  com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
    0x94ba2000 - 0x94bc8ffb  com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
    0x94bc9000 - 0x94ccafe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
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    0x982e2000 - 0x982edff7  libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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    0x98dee000 - 0x98eaafff  com.apple.ColorSync 4.6.6 (4.6.6) <D00B95AE-2379-CB8E-B18C-FF5B66741C23> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x98eab000 - 0x98f25fff  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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    0x9907f000 - 0x9908dff7  com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9913f000 - 0x99149fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    0x9914a000 - 0x99443fef  com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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    0x99557000 - 0x99576ff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x9957f000 - 0x9957fff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
    0x99580000 - 0x99a39ffb  com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x99a3a000 - 0x99a87feb  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    0x99ac0000 - 0x99acaff7  com.apple.HelpData 2.0.5 (34.1.1) <A9CF754F-B254-5D40-B8B5-F35414DFD875> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd110000
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000
    Printing as image:
    Process:         AdobeReader [3814]
    Path:            /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
    Identifier:      com.adobe.Reader
    Version:         10.1.0 (10.1.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [87]
    Date/Time:       2011-06-18 22:29:49.584 -0500
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          834604 sec
    Crashes Since Last Report:           4
    Per-App Interval Since Last Report:  534 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      A53C6811-1170-42FB-B252-FDD6EF1FC1AD
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation      0x95209440 CFURLCopyAbsoluteURL + 48
    1   com.apple.CoreFoundation      0x95254624 _CFFindBundleResources + 740
    2   com.apple.CoreFoundation      0x952510f3 CFBundleCopyResourceURL + 147
    3   com.apple.CoreFoundation      0x95261526 CFBundleCopyLocalizedString + 694
    4   ...e.print.framework.PrintCore 0x905e6fcd OpaquePMPaper::CreateLocalizedPaperName(OpaquePMPrinter*) + 355
    5   ...e.print.framework.PrintCore 0x905e9e7a PMPaperCreateLocalizedName + 202
    6   AdobeAGM                      0x01c863d7 AGMTerminate + 1732436
    7   AdobeAGM                      0x01bd463b AGMTerminate + 1003960
    8   AdobeAGM                      0x01bd4bbe AGMTerminate + 1005371
    9   AdobeAGM                      0x01bd4dec AGMTerminate + 1005929
    10  AdobeAGM                      0x01c19a80 AGMTerminate + 1287677
    11  AdobeAGM                      0x01c0e729 AGMTerminate + 1241766
    12  AdobeAGM                      0x01c090a3 AGMTerminate + 1219616
    13  AdobeAGM                      0x01c00114 AGMTerminate + 1182865
    14  AdobeAGM                      0x01c00830 AGMTerminate + 1184685
    15  AdobeAGM                      0x01af9388 AGMTerminate + 106245
    16  AdobeAGM                      0x01af9bf2 AGMTerminate + 108399
    17  com.adobe.Acrobat.framework   0x00d30066 AcroSecurityBailOutImpl + 11089619
    18  com.adobe.Acrobat.framework   0x00ca1583 AcroSecurityBailOutImpl + 10505200
    19  com.adobe.Acrobat.framework   0x00ca3230 AcroSecurityBailOutImpl + 10512541
    20  com.adobe.Acrobat.framework   0x0028b82d RunAcrobatInBrowser + 151284
    21  com.adobe.Acrobat.framework   0x0028bc47 RunAcrobatInBrowser + 152334
    22  com.adobe.Acrobat.framework   0x0028bfe2 RunAcrobatInBrowser + 153257
    23  com.adobe.Acrobat.framework   0x0028c0fe RunAcrobatInBrowser + 153541
    24  com.adobe.Acrobat.framework   0x00505404 AcroSecurityBailOutImpl + 2525809
    25  com.adobe.Acrobat.framework   0x004657cc AcroSecurityBailOutImpl + 1871417
    26  com.adobe.Acrobat.framework   0x0067ee8b AcroSecurityBailOutImpl + 4072696
    27  com.adobe.Acrobat.framework   0x004925d2 AcroSecurityBailOutImpl + 2055231
    28  com.adobe.Acrobat.framework   0x00492718 AcroSecurityBailOutImpl + 2055557
    29  com.adobe.Acrobat.framework   0x0088eaac AcroSecurityBailOutImpl + 6234393
    30  com.adobe.Acrobat.framework   0x0088e85c AcroSecurityBailOutImpl + 6233801
    31  com.adobe.Acrobat.framework   0x00242a4e RunAcrobat + 2291709
    32  com.apple.AppKit              0x96c30c46 -[NSApplication sendAction:to:from:] + 112
    33  com.apple.AppKit              0x96c30af9 -[NSMenuItem _corePerformAction] + 435
    34  com.apple.AppKit              0x96c307eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
    35  com.apple.AppKit              0x96c306da -[NSMenu performActionForItemAtIndex:] + 65
    36  com.apple.AppKit              0x96c3068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
    37  com.apple.AppKit              0x96c305f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
    38  com.apple.AppKit              0x96c30537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
    39  com.apple.AppKit              0x96c24c61 NSSLMMenuEventHandler + 404
    40  com.apple.HIToolbox           0x94884c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    41  com.apple.HIToolbox           0x94883ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    42  com.apple.HIToolbox           0x948a67f3 SendEventToEventTarget + 52
    43  com.apple.HIToolbox           0x948d2e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
    44  com.apple.HIToolbox           0x948f7b90 SendMenuCommandWithContextAndModifiers + 66
    45  com.apple.HIToolbox           0x948f7b47 SendMenuItemSelectedEvent + 121
    46  com.apple.HIToolbox           0x948f7a5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
    47  com.apple.HIToolbox           0x948c7160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
    48  com.apple.HIToolbox           0x948c68bb _HandleMenuSelection2 + 465
    49  com.apple.HIToolbox           0x948c66d9 _HandleMenuSelection + 53
    50  com.apple.AppKit              0x96c1e1a2 _NSHandleCarbonMenuEvent + 285
    51  com.apple.AppKit              0x96bf2d3e _DPSNextEvent + 2304
    52  com.apple.AppKit              0x96bf1fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    53  com.apple.AppKit              0x96bb4247 -[NSApplication run] + 821
    54  com.adobe.Acrobat.framework   0x000149d5 RunAcrobat + 6020
    55  com.adobe.Acrobat.framework   0x0001338d RunAcrobat + 316
    56  com.adobe.Reader              0x00001e92 main + 94
    57  com.adobe.Reader              0x00001e16 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x95d97922 kevent + 10
    1   libSystem.B.dylib             0x95d9803c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x95d974f9 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x95d9729e _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x95d96d21 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x95d96b66 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x90f8d48e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x90f78e15 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x90f747e3 MPWaitOnQueue + 250
    6   AdobeACE                      0x01922737 ACEInitialize + 3741
    7   AdobeACE                      0x019226ad ACEInitialize + 3603
    8   ...ple.CoreServices.CarbonCore 0x90f587ca PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    10  libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x95d9f046 __semwait_signal + 10
    1   libSystem.B.dylib             0x95d9ed02 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x95da0998 pthread_cond_wait$UNIX2003 + 73
    3   AdobeAGM                      0x01a6f79c AGMInitialize + 33770
    4   AdobeAGM                      0x01a6f6d6 AGMInitialize + 33572
    5   AdobeAGM                      0x01a6f231 AGMInitialize + 32383
    6   libSystem.B.dylib             0x95d9e7fd _pthread_start + 345
    7   libSystem.B.dylib             0x95d9e682 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x95

    First of all, it is important to remember that "sometimes, things happen" to computers, and that a problem that you are experiencing may be a unique set of circumstances, and not necessarily a defect in the software.
    1. Is your printer driver up-to-date? If you create another printer queue for a Generic PostScript Printer, does the problem still occur?
    2. Create a brand new user account and test the problem there. If printing works, then the cause of the problem is something inside your original user account, like a preference file or a cache. Use a utility like Onyx to clear cache files and test removing any preference files in <user>/LibraryPreferences that seem relevant to printing. Remove the preference to the Desktop. If the problem persists, replace the preference file. If it goes away, trash it. Note that you may need to restart after removing a pref file.
    3. Reset the Printing System. In System Preferences > Print & Fax, right click on the list of printers. There will be a menu command "Reset Printing System". Note that this will delete all your print queues, and you will need to add them again.
    4. Is there a crash with every document? Try changing some of the print menu options. Any reason that you are printing as an image? Try not doing that.
    5. There doesn't seem to be anything reported in the crash logs, but do you have any third-party software that runs at startup, or in the background? Very often these things can interfere with many processes.

  • Help with making an Email Submit button on a form!

    Im making a form using livecycle for the first time.
    Im trying to put on it a email submit button - i used email submit field and made the button. Then in the Objects Palette, in the box that says email address i put in the email address that i want it to be sent to. I then tried to email the form, and i received an email, but the attachment was just a bunch of codes, not the form. I want the email to come through with the PDF form.
    I searched on help and this is what i found:
    3.
    In the Control Type area, select Submit. Data will be submitted according to the settings in the Submit tab.
    4.
    Click the Submit tab and type the URL protocol in the Submit to URL box.
    To
    Use this URL protocol
    Example
    Submit the package to an ftp site
    ftp
    ftp://ftp.gnu.org/gnu/GPL
    Submit the package to a web server
    http
    http://myserver/cgi-bin/
    Submit the package to a secure web server
    https
    https://myserver/cgi-bin/
    Submit the package to an email address
    mailto
    mailto:[email protected]
    5.
    Select PDF from the Submit As list.
    I cant find where to change these options - can someone help?
    Thanks!

    Hi,
    The issue is that if the form is not Reader Enabled, then users with Reader cannot submit the form as a PDF.
    They can submit it as an XML file and then you would re-import this back into the form on receipt. It is an extra step, but it does have the advantage that the data being submitted as an XML file is very small.
    If you really need/want the form to be submitted as a PDF AND your users have Reader, then the form will have to be Reader Enabled.
    There are two options:
    Reader Enable using Acrobat Standard (version 9) or Acrobat Professional (version 8). This will give certain rights, like the ability for users with Reader to save the form and for the form to be submitted as a PDF. However there are licensing restrictions, see EULA.
    The other option is to Reader Enable the form using LiveCycle Reader Extensions ES2. This is a server product, which entails additional cost and a cost to Reader Enable each form. It is intended for processing large volumes of forms/large volumes of data.
    There is a summary here:
    http://assure.ly/gYyYc2
    So there are a couple of options.
    Form NOT Reader Enabled:
    Users cannot save the data they input.
    Data must be submitted as an XML file and processed on receipt.
    Form IS Reader Enabled:
    Users can save the data they input.
    Data can be submitted as a PDF (or XML file).
    Hope that helps,
    Niall
    Assure Dynamics

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