Help with data imports and identifying correct contact

Hi Guys,
I am looking to import some data from a csv into a table called 'interactions'
This table is linked to contact via a 1-to-many relationship.
when I am importing data often I get errors saying that it cant determine which contact to use because we have contacts with the same name.
Is there anyway I can import data into the 'interaction' table and not only say which contact this is attached to but also provide some more information such as the contacts parent account so that it can identify the correct contact more often and leave
me less that I need to add manually?
Many thanks in advance

The data import wizard is built into CRM. You can now place csv files of different entities into a single zipped file to do a sort of pseudo batch import.
It may be helpful to download a template of the import file for the entity that you want to import. This can be downloaded within CRM. The benefit is that you are given the column headings. And when you hover over a column heading, it tells
you the data type it will expect. I will use the template and just copy and paste the data in from another spreadsheet if I get the data from a user. The import runs smoother then.
If you have the resources, there are 3rd party tools such as Scribe that can import data from different sources into CRM. A bit costly but you can get a trial version to test. The trial may only be good for 2 weeks. But it offers the ability
to transform data if necessary for the import.
Jason Peterson

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