Help with emails showing in reverse order

I have a friend who just got their Curve 83XX from Verizon. They are telling me that their emails are showing in reverse order. They have to scroll down to see the newest emails. I have the 8310 and have not been able to locate any options to prevent or correct this. Has anyone run across this before and if so, how can this be corrected? Thanks!

The NEWEST JUST RECEIVED emails go to the bottom of the message folder, and the older ones are at the top?
OR, does the user open their message folder each time and it defaults to the bottom of their message list, and they must scroll UP to the top?
The latter is most likely. Tell them -- while IN the message folder to press the T key to go immediately to the top of the list, press B to go immediately to the bottom of the list.
When they exit the Message folder, make sure they are / have scrolled to the top of the list, and the next time they open the messages folder it will open to the point in which it was closed.
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    yes!
    you get one prime email address. the one you agreed to and the one to set up your bt mail, it was in letter confirming bt set up. (order ref)
    for more for yourself, or anybody else,  its got to be sub. up to ten for INF2
    I have set up 4 sub accounts with different names, etc. but use the same password for all 5 .
    I then had them set up with outlook express, there is a bt prog to do this. look on site.
    Then I use incredimail as my final mail client, this also has a prog to set up from outlook express.
    so all my mail to and from me ends up in incredimail with my 4 sub accounts, using one as my prime.
    my bt prime I do not use, as it is my full name.
    so far so good, just a bit slow finding its way, like you my previous ISP (tesco) was less complicated, but slow copper wire.
    good luck
    Ronin22
    In the end we will all be star dust.
    Then start all over again.

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    BTCare Community Mod
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    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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