Help with poster printing

I have designed a 20 x 30 poster in indesign. It is essentially a family tree of pictures and name labels. When I view the image after printing as a PDF it looks wonderful - crips lines, nice photos. When I print it at Costco it looks awful. Pixelated photos, edges, and even text.
In order to submit the order I have to export the file as a JPEG. Costo told me to export it at 300 dpi. So I did. When I view the poster on my computer as a JPEG and I zoom in to "100%" it looks much larger than it should - but it looks great.
I understand there is likely different quality of photos involved in this project and I am okay and can live with that, I suppose...but here is what I don't understand:
1. Why does it look SO much better on my computer
2. I can understand the photo problems - but how come the text looks so poor too?
Am I exporting it too large? The JPG file says it is 9000 x 6000 pixels which should be right for 300 dpi ending up being 20 x 30.
How can I make this look better??? Thanks!

When you uploaded your file to Costcophotocenter.com did you select the fast or the full resolution upload speed?
From their website:
What is the difference between the fast and full resolution upload speeds when using the quick uploader?
When you choose the fast speed, we upload your images up to 5x faster by compressing them slightly prior to uploading them. There is no loss in the visible quality of your photos. The compression is just small enough to reduce the transmission speed while maintaining the visual integrity of your photos in order to produce high quality prints. Please choose the fast upload speed for print sizes up to 8x10.
Because there is a slight compression that would be noticeable only at large print sizes, it is best to choose the full resolution speed if you wish to produce enlargements beyond 8x10 or if you wish to use a photo on a large gift. While this will transfer your photos more slowly, it will ensure an appropriate resolution for large prints.
What file types work best with the Online Photo Center?
We have found that the .jpg file type works best, but you can upload .bmp and .tiff files as well.
I'm surprised they don't take PDF but perhaps a TIF file at 300 ppi might be better.
How did you save the .jpg in Photoshop? You can adjust the quality of the jpg from 12 (High Quality) all the way down to 1 (Low Quality) this changes the level of compression used.
A quick test show a 20x30 inch poster at 300 ppi using the highest quality12 is 9.5 MB. using the lowest quality 1 the file size is only 1 MB.
Note that differing levels of compression can change the image quality, however, the actual dimensions 6000 x 9000 pixels will remain the same!
So it's possible that:
The quality of your .jpg was set at a Low quality setting when saving from Photoshop.
Perhaps you selected the fast upload speed and the file got compressed on its way to Costco.
Or maybe your local Costco just messed up the printing. (talk to them if you think they messed up. They will reprint it for you)
Costo has their printer profiles available for download. See the bottom center of the home page of www.costocophotocenter.com. Click on this, select your state and scroll through the list of Costco locations and you can see the exact printers they use at your location and you can download the correct printer profiles.
Try finding printer profiles at Staples or FedEx Kinkos!

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Help with ordering prints

Can anyone help with ordering prints for Shutterfly? I keep getting to step 4 (payment type) and then it just goes to blank page and nothing happens.

Thanks for your help, I am new to all of this. I think it was my edited pics that were the problem, they were to big of files, I had to go and save them as a new file as a jpeg and then went to shutterfly and downloaded from there. I never could get it to work from Photoshop Elem.
Date: Thu, 9 May 2013 00:51:58 -0700
From: [email protected]
To: [email protected]
Subject: Help with ordering prints
    Re: Help with ordering prints
    created by vsh07 in Photoshop Elements - View the full discussion
Looks like some problem! Just try the following steps. They worked for me: 1. Go to shutterfly website (www.shutterfly.com) and log into your account.2. In My Account Section> Billing Information, add your Credit Card details and Save.3. Logout from your account and open Photoshop Elements application to order prints.4. Now,on step4 (payment type),your Credit Card details will appear magically Let me know if this solution works for you. It can be of some help to other members too.
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Need help with duplicate print jobs over network that I can't cancel

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There should be a button with a red 'X' on it on the front of the printer. This is the print cancel button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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Can anyone help with Post please?

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Hi,
The last update was 4 years and 11 months ago:
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I am running a wireless network in the house and having trouble printing. The printer (Canon MP800) is connected via USB to my Windows XP desktop. The desktop is connected via Ethernet to a 2Wire DSL modem that broadcasts the wireless signal to my Powerbook G4 running OSX (10.4.10). I can’t get the powerbook to print, though.
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edited original post:
I have a Samsung ML-1710 printer which we use with both an iMac and an iBook. When the iMac needs the printer, we connect the printer's USB cable to the iMac. When the iBook needs the printer, we connect the printer's USB cable to the Airport Extreme Base Station (AEBS).
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Hi there dsn192,
What operating system are you using ;
Please take the time to read this post Click HERE and post again taking into consideration the advise in the post.
This will maximaze yor chances of getting help in prompt and effective matter. I will do everything I can to help you. Please post again with the information and format recommended in the post linked.
Respectfully;
RobertoR
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Help with crazy printer issue? ;)

Hi All!
My printer is about 2.5 years old and just a few days ago started acting crazy. It seemed to have started when we had a client try and send a fax and it never came across. There was an error message that kept coming up... something like "wrong size paper selected?", although the fax was a standard size that fax never came through. We since had friends send faxes and they do come through. But after that.....
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I hate to buy a new printer this one is only 2.5 years old. Out of warranty but really? Can't it be fixed? I think we had a PGE power outage over the weekend before the fax came through maybe the power outage impacted it? Is anything going on astrologically that I should know about? (this is a joke and I know another forum) We have four computers that are networked and all 4 computers have the same long delay when printing.
HELP. thank you.
Madison

Hi @madisondelaney I Googled astrological signs hoping to find a solution, but I quickly got confused and thought maybe I would stick with what I know!
You said you had a PGE power outage over the weekend, is your printer connected with a USB cable or is it setup wirelessly? I know you said the computers are all networked, I just wonder what connection type you use for the printer. Also, what printer model do you have? How Do I Find My Model Number or Product Number?
Do you currently have the printer connected directly to a wall outlet, or is it in a surge protector or power bar? If you are currently using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
I look forward to hearing from you, and working towards a solution!
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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