Here, ipod touch screen went white, tried to plug it in to itunes, computer did not detect it. Tried pressing the menu and off/on button for 10 seconds and it still didn;t work? Help please.
Hi there, ipod touch went white. I tried the menu and on/off button for 10 seconds. I also tried connecting to the computer via i tunes. My computer did not detect the ipod? Any other options?
See the white-screen topic of:
iPod touch: Hardware troubleshooting
Similar Messages
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What do i do if my ipod touch screen went white and wont turn off?
what do i do if my ipod touch screen went white and wont turn off?
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore if it appearsin iTunes.
- If screen still white let the battery fully drain. After charging for an hour repeat the above. -
My Ipod nano says its locked and screens on and it's staying frozen. I have tried pressing the menu and select button simultaneously and still not reset. What should I do?
Right click on the iPod Nano icon. "Eject" should pop up. At least that is the way it works on Macs.
Just found this:
iPod: How to Safely Disconnect if iPod doesn't eject -
Why my iPad 4 become very lag after upgrade to iOS 8.0.2 and not sensitive anymore when press the keyboard and programs it didn't respond when I type the word using the keyboard fast it lag until I cannot locked or switch off the phone
Same issue here both with my iphone 5S as well as my iPad2. THe sync to my macbook air does not complete and it shows a large overcapacity level when connected, but once I disconnect there is plenty of room (4 GB) available, not a 20 GB overage.
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My iPhone 4 screen shattered so I had to buy a new one. I backed up my shattered iPhone to iTunes so that I could restore my new one. When I went to restore it, it said that I had an incorrect password although I know it was right. I tried changing the password and it still told me that I had an incorrect password. So now my new phone has lost all its pictures, its music, its apps.... is there anything I can do to get my phone to restore?? PLEASE HELP!
If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
I went to turn on my iPod Touch one day and the screen went white. Tried resetting and got nothing. Tried plugging in to usb port and got nothing. Neither the computer nor iTunes recognizes my device. What do I do now?
By resetting did you see the apple logo? Try pressing and holding the on/off and home buttons simultaneously until the screen goes blank (black) and you see the apple logo. It should take about 10-15 seconds to reset.
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Ipod touch screen went white and wont turn on
help!!
the ipod touch went white on its screen and the laptop cannot recognise the ipod it says unknown device! now the ipod wont even switch on
can any1 help meI am not sure if I know enough about iPod's to be able to help you completely but I can offer a few suggestions. First of all, you can try restarting your iPod (by holding the OFF button and the HOME button at the same time for a long period of time.) If that doesn't work then you could try connecting your iPod up to your computer and if it shows up on iTunes you can RESET your iPod. Hope that helped a little!
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HT1212 ipad mini disabled - tried Apple's suggestion and it still didn't work
I locked myself out of my Ipad Mini and I went on Apple's website to try to do a factory reset or something that would unlock it.
I tried the following suggestion:
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
THIS DID NOT WORK! I'm back to square one after it detected the device in recovery mode it took 10 minutes to do a restore and the device is still locked up. What are my other options?Recovery Mode Step by Step
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
On Computer
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. iPad Recovery Mode on computer screen
8. Select "Restore iPad"...
9. Select "Restore and Update"
10. Extracting Software.
11. Preparing iPad for restore.
12. Waiting for iPad.
13. Verifying iPad restore...
14.Restoring iPad software.
15. Verifying iPad software.
16. Verifying iPad Restore...
17. Restoring iPad firmware...
18. Your iPad is restored to factory settings; keep iPad connected to computer
19. Activate iPad
20. Enter Apple ID and Password
21. Continue
22. Welcome to Your New iPad
(a) Set up as new iPad (b) Restore from this backup (select from list of backups)
23. Restore from this backup
24. Continue
25. Restoring iPad from backup
26. The settings of your iPad have been restore; keep iPad connected to computer
27. Syncing iPad (Step 1 to 5)
28. Preparing apps to sync
29. Copying 1 of 9
30. Sync apps, movies and music to iPad
31. Finishing syncing
32. Eject iPad -
My iPhone wont update. I've tried to restore it and update it but it still doeset work. It just keeps saying searching for update and nothing elce and I let it do that for 10 hours once so i know it's not bc if the server please help
Restore to last back up by .....first go into itunes preferances >devices and turn off automatic sync...Then connect the phone to itunes by usb cable provided in box ...once you see your phone on the left hand side (blue panel) again go into Edit>preferances>devices... and check is there an oler back up in there ....if there is go back to the blue panel where your iphone is recognised ....right click on it and click restore from back up... then pick the back up from the drop down box and back up!
Regarding sensor I dont think you will get a replacement sensor you will get a replacement unit.....Contact apple support by phone or go here...
http://https://expresslane.apple.com/GetproductgroupList.action?locale=en_GB -
Hi--I can't get itunes to open because it says "the file cannot be opened because it was created by a newer version of itunes." I have installed newest versions of Windows & itunes recently, as the troubleshooter instructed, to no avail...Help!!!
This error prevents iTunes from launching. The library file was modified to work with the newer iTunes version, so it is no longer compatible with the previous version. The good news, however, is that Apple does backup the iTunes library file into a subdirectory that you can use to revert back to the previous version.
To recover a previous version of the iTunes Library.itl file, use the following steps:
Open up your My Documents\My Music folder.
We will first backup the current version. Rename iTunes Library.itl to something like iTunes Library.itl.bak.
Go into the My Documents\My Music\Previous iTunes Libraries folder.
You may see several files that start with iTunes Library and have a date included in the name. Copy the newest file in the folder.
Go back to the My Documents\My Music and paste the file from the previous step.
Rename the new copied file to iTunes Library.itl.
Your library should now be restored to the previous version of iTunes, and you should no longer receive the message. -
I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
My apple TV is not responding to the remote. I've tried pressing the menu and rewind buttons for six seconds and no response, I've also tried changing the battery and that hasn't done anything either. Not sure what else to do!
Have you tried disconnecting the power chord on the Apple TV for a few seconds, and then plugging it back in to restart the Apple TV? There may be a glitch with the ATV, and not the remote.
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I've downloaded iTunes 12.0.1.26 3 times after the update and it still doesn't work! Every time i start it up it comes up not responding, why is this happening? how can it be fixed? I currently cannot use iTunes!!!!!!
Hey High Socks,
Thanks for the question. If I understand correctly, iTunes isn't working when you try to launch it. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
My iPod touch screen went fuzzy with pink and white stripes
Hello! I really appreciate if anyone would tell me what's wrong with my iPod touch.
I have been using my iPod touch for less than a year, and honestly, I have quite a bad habit: I always use it for playing games. And sometimes, I even use it while it is charging. Usually it's fine, nothing went wrong, so I keep doing the same thing sometimes.
one day, I'm visiting my relative and tried to charge my iPod. Since my iPod doesn't have an adaptor, I usually charge it using my laptop (the seller told me to charge it in a laptop/computer). One day, I borrowed my cousin's laptop to charge my iPod, but she only gave me an adaptor (not made for iPod or any apple products, but it fits so I thought it's okay). But the next day, I found out that my iPod went off by itself and I know that my battery isn't low.
I Tried to charge it using my laptop at home, but it still went off! Also, it went normal in my laptop (the iTunes appeared automatically, as a sign that my iPod is charging). So, I tried to restore it and I worked (at least I thought so), until I saw my screen went fuzzy (pink and white stripes). So, almost everyday I turn off my iPod, turn it on again, wait for a while, then use it normally. Usually it lasts 'normal' for hours, but it will still be error as usual.
So, my question is:
What makes my iPod touch screen went fuzzy?
Is it because I used it while charging?
Is it because I charged it with an adaptor that is not made for Apple products?
please help me, I don't know what else to do! I have restored it, I didn't download many applications like I used to before, and I left it alone when I was charging (I didn't play it while it's charging any more), and I even didn't turn on the Wi-Fi if I'm not using it (I almost NEVER turn off the Wi-Fi before my iPod touch went error)
Thank you for answering..Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch screen is white and i dont know how to fix it i already tried home button and lock and also restarting it but it still is white, in the backgroud i can still hear the typing eventhough its all white
Try restoring the iPod. First from backup and if problem persists, restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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