Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help
Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help
How could we know what it is? We can examine your phone.
If you think there's a problem, bring the phone to Apple for evaluation.
Similar Messages
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just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?
I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.
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I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403) -
I just bought a new iPhone 5 today and the Ambient light sensor is not working. What can i do?
I just bought a new iPhone 5 today and the Ambient light sensor is not working. What can i do?
Ambient light sensors are not always perfect in their function. To test, go into darkened room, with screen OFF, Locked, tap Home button. Look at screen it should be normal for use in darkened room, turn on bright lights, the screen should brighten to help compensate. If your iPhone does not do this, then Restore iPhone with current iTunes on your computer. See if better. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.
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. I've just bought a new iPhone 6 in miami apple store as a unlocked phone. But now it shows the message that my phone is locked and I can't use my russian sim card. What I need to do to unlock it?
The device is locked to Verizon wireless not a Russian cell provider.
You can use Verizon here in the states. Get a Verizon Sim.
In out of the country use, pop in that Sim and it should work. However Verizon does not unlock for use in the USA.
And you must be a Verizon customer to get it unlocked to use in other countries. Apple claims it will work in other countries.
Good Luck -
I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.
Plastic packaging film?
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I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!
You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?
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I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?
What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases
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Just bought a new iPhone and I can't back up to iCloud.
Just bought a new iPhone and I can't back up to iCloud. The error message says "Not enough storage". When I go to Settings>iCloud, it gives me 2 devices, my old iphone 4s has 3.5GB, the new 4s has 0KB. When I go to delete the old backup the warning says "Do you want to turn off backup and delete all backup data from iCloud?" That is definitely not what I want to do. How do I keep my data from my old phone? All I am backing up are contacts and calendar, my photos have never been backed up on iCloud. Don't get why that is taking up all the storage.
Deleting the backup from your old phone only permanently deletes the backup from iCloud. It doesn't do anything to the data on your phone, or the iCloud data your are syncing with iCloud. If you no longer need the backup of your other phone you can go ahead and delete it to free up space in your iCloud account.
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hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me
Please tell us what kind of computer you have, what operating system and what version of iTunes. Not just "the latest version of iTunes", the exact version number.
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Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.
There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109 -
Just bought a new iphone 5, i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac again?)
You an use your iPhone without connecting it to a computer.
But the product description for the iPhone clearly states that in order to sync with a Mac you must have OSX 10.6.8 or later. That version of the OSX is usually called Snow Leopard. There are two mo recent versions of OSX. OSX 10.7.x (Lion) and OSX 10.8.x (Mountain Lion).
If you can upgrade your computer to at least Snow Leopard I suggest you do so. -
I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please
Wipe iPhone/iPad/iPod touch clean
There are a few steps to do:
Switch off iMessage in Settings > Messages
Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
Delete iCloud in Settings > iCloud > Delete Account
Finally Settings > General > Reset > Erase All Content and Settings.
Un-register your device: https://supportprofile.apple.com
Now you can sell/give.
Now, you should get her a new Apple ID to sign in the options above. -
I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.
So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there?
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