Hi controlling area and shopping cart

Hi SRM gurus,
Can anybody suggest us for the following error for SRM 5.0 decoupled scenario.
1) When we try to create a shopping cart from our development server and in step 3 when we click "Add to Shopping Cart " a popup shootsup which asks for the "Controlling Area".
2) When we give controlling area it goes in and creates a shopping cart. But that shopping cart is not visible in the webportal where in "Check status" this number is skipped. The steps followed in SAPGUI are :
BBPSC02,
Describe Requirements,
Add to Shopping cart,
Give controlling area,
Continue,
Complete and Order &
Shopping cart.
The same requirement doesnt arise in the sandbox client.
May I know what could be the reason for the same from any of the experts from this forum.
Sincerely,
Sridhar.

Hiiiiiiiiiiii alllllllllllllll,
Does anyone able to give suggestion of the issue.
Sridhar.

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We have implemented process controlled workflow for shopping cart approval.
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2. Defined 5 process levels in the schema
3. changed the BRF event at the schema evaluation level. It now
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Hi,
I think your process level evaluation id is not true, that is the reason system skips the process level.. Can you check your evaluation event-expression code. What do you see in SLG1? For testing purpose change the evaluation id to 0EV000 and check. Make Sure you debug through the user(requester) that you are creating the SC. Please test and let me know...
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Message was edited by: Rob Thomas

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Hello All,
I ahve configured a Process controlled workflow in SRM 7.0 with custom resolver, and I am facing an issue taht the Workflow works well in Development but in Quality the approvers are dropped after SC is ordered in Quality system.
The SC Workflow drops the approvers picked up from the Interface method /SAPSRM/IF_EX_WF_RESP_RESOLVERGET_AREA_TO_ITEM_MAP and IF_EX_WF_RESP_RESOLVERGET_APPROVERS_BY_AREA_GUID of BADI /SAPSRM/BD_WF_RESP_RESOLVER. The approvers can be seen in the shopping cart Approval preview Tab until the SC is ordered.
I have compared the OSS notes relevant for Workflow, all of them have been transported, Also I compared and checked general Workflow settings, BRF Config and Process level settings in Dev and Quality, everything is same.
Also while debugging; the approvers can be seen in the decision set table in the create_process_forecast method of class /SAPSRM/CL_WF_PROCESS_MANAGER.
Kindly let me know what else i can check to find the root cause.
Thank you in advance for help!
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Hello Vinita;
Thanks for the input and sorry for the not so "ASAP" reply;
From what I'm seeing in from your 2 screenshot, i strongly believe that the problem is even before the Z implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID (in which the FM i ZSRM_GET_USER_FROM_PGRP is called. I think the problem could be in the process level determination ZSRM_WF_BRF_0EXP000_SC_APP100. Let me explain:
In your cases where not buyer is determined, in the approval tab there is not even a process level for buyer approval. If the problem were indeed in the implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID then the process level would be there, but the system will display, instead of the name of the buyer(if the buyer determination fails) a red label with the message: "With the strategy "Buyer determination" an approver could not be determined (or something like that..please check the image at the end of the text)".
I can propose a way to discard this: Implement the method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS of class ZCL_BADI_SC_WC (in case you didn't know, in this method you can specify an "default" approver in case that the determination of approver in GET_APPROVERS_BY_AREA_GUID fails). The idea is to specify an default approval and see how it behaves:
If the user you indicated in the method GET_FALLBACK_AGENTS appears as approver, then yes, the problem is arises from implementation GET_APPROVERS_BY_AREA_GUID, in which case it could be a data problem (peharps in pposa_bbp?). You could also check in TX SU53 with the users with this problem to see if there's a missing authorization objetc.
If, in the other hand, the "default" approver is not shown, it means that the process level buyer determination is not even called, so you should check in more detail ZSRM_WF_BRF_0EXP000_SC_APP100 and /SAPSRM/CL_WF_PROCESS_MANAGER > Determine process restart –method ----- (i have never used this method, so i could not tell if it could be the source of the problem).
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METHOD /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS.
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ENDMETHOD.
Error of agent determination:
Please let me know the result of the test with the implementation of method GET_FALLBACK_AGENT. By doing this we could ensure if really the problem is in method GET_APPROVERS_BY_AREA_GUID or before. I just made the test in our system and I'm almost sure that you wont get the default approver, but i could be wrong.
Any question please let me know.
Best regards
Cristian R.

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Edited by: Lígia Moreira on Feb 28, 2011 9:45 AM

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