Hi guys, i just re-formatted my computer and once i rebooted my iMac my lightroom, inddesign, and PS are gone. I am currently a Creative Cloud member... how do i re-download my needed software ?

hi guys, i just re-formatted my computer and once i rebooted my iMac my lightroom, inddesign, and PS are gone. I am currently a Creative Cloud member... how do i re-download my needed software ?

Hi Josh,
If you have your Adobe ID and password ready for your Creative Cloud membership, visit the following page.
Creative Cloud Help | Install, update, or uninstall apps
I generally suggest people FIRST install the Creative Cloud Desktop Application. This is mainly because you then have the option to check and set the installer language prior to installing the applications you want to use again on your system.
Once you have installed the Creative Cloud Desktop app:
Click on the gear icon in the top right.
Choose preferences.
Click Apps, and set the Installer language. If you happen to live in Australia, you might find that the default installer language is set to English (North American), to English (International English) this would ensure that an application such as InDesign installs with default metric-units of measurements, UK dictionary etc. (instead of inches, US english).
Once that is set, you can click 'Install' next to any applications you'd like to install.
Good luck.
Cari

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I am a Creative Cloud subscriber and an 'adobe creative suite'* customer for almost 20 years . * (in all its incarnations)
I'm from Australia where we have consistantly been charged hundreds of dollars more for each and every product, and each and every update untill just recently when our government bought Adobe to their knees over Creative Cloud Subscriptions and forced them to offer us Aussies the same deal that those of you in the US enjoy. (though the full software prices remain an absoloute rout.)
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I believe the real question that we are, or should be, asking ourselves is, WHY SHOULD Creative Cloud subscribers BE REQUIRED TO PAY FOR THESE TOUCH APPS when access to the total range of adobe professional level software is all included in the subscription.? For what reason (other than greed) would the little apps be set apart from the rest?
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b - and specifically developed to sync directly to our creative cloud accounts
c - to create files which are seamlessly accessed by multiple adobe creative cloud software products across both desktop and portable operating systems.
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These apps are the 'touch' or portable counterparts or support apps to the Creative cloud software products for which we pay our subscription.
They are another way , a portable adaptation, of doing the same work we have always done at our desks. (PS they have a long way to reach their potential ).
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I think in this day and age if you have no respect for your customers and if you dont show them that they are valued, sooner or later we will just start to walk the other way.
Free services like GIMP are not inferior alternatives, more likely just speed bumps that most of us chose to avoid right now but for how long?
I've read so much about great business practicess, about not only having great products but having great customer service and the rule seems to be that to retain your customers loyalty one should always give more than the customer expects. In this instance something just feels wrong, not a good result I think.
So I'm obviously passionate about this subject and I hope I've made my point, and for those who have been kind enough to read this far , thank you for your time : )
There is a saying " opinions are like ******, everyone has one!....... so what is the good of my rave if there is no FOLLOWUP ACTION?
If there is anyone out there who might know how we might get ourselves heard in a way that Adobe might take us seriously I'd love to hear some ideas.
Right now all I have is a bad taste in my mouth. >: P
I await to be shown that I am wrong about Adobe's attitude towards us.
Namaste
Sii
5.David__B,
16/07/2013 4:51 PM in reply to Hairy Tangerine
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I agree that the messaging could be clearer.
It does state that they are sold separately on the product page for Creative Cloud here"
But if you happened to miss this info before joining its confusing. We are in the process of improving the way they are labelled in the Download Center.
Sorry for the confusion

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Hi guys, i just re-formatted my computer and once i rebooted my iMac my lightroom, inddesign, and PS are gone. I am currently a Creative Cloud member... how do i re-download my needed software ?

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