Hi, has anyone else installed BT Cloud on their Mac?

Helllo,
I'm a BT phone customer they're also my ISP and they provide 2GB of cloud storage.
I probably caused my problem because I installed, uninstalled, and re-installed the BT Cloud App. Don't ask why!
Anyhow when BT Cloud is running TWO processes show up in the AM?
I tried deleting anything named BT Cloud and then doing a fresh install. But re-installed and running I always end up with the screen below.
I contacted BT tech and they said when BT Cloud is running only ONE process should be showing in AM.
Would anyone be able to help me? BT Cloud has grown on me and I do quite like it, plus it syncs across my iPod 5th. I used to use Sugar Sync but they changed to a 'subscription only service'. And dropbox is okay but you can't sync folders with dropbox. I wish I could backup important folders to iCloud but I don't think you can? I can back up up my Numbers, and Pages, but that's about it apart from photos and music etc.

Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.

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From giffgaff.
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