Hi. i am having trouble with my Ipad. I just shuts down all the time and then it will not be turned back on., hi. i am having trouble with my Ipad. I just shuts down all the time and then it will not be turned back on.

Hi I have just gotten a old Ipad 2 to use, wich has a problem. It just shuts down for no reason. then it s difficult to turn it back on. anyone know about this problem

Make sure it's charged.
Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.

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My mac froze in an application so I shut it down by powering off with button, now when I try to turn it on I have a grey screen with Apple loge and the timer swirling but it doesn't get past this, please help!

I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Hi Everyone, i lost my KN presentation that i spent a day with my boss to finish it. I lost it by mistakenly shutting down my Macbook pro. Can anyone please tell me how to recover the files back as i'm really2 in trouble and my job depends on it...

Hi Everyone,
I lost my KN presentation that i spent a day with my boss to finish it. I lost it by mistakenly shutting down my Macbook pro. Can anyone please tell me how to recover the files back as i'm really2 in trouble and my job depends on it...
hmmm...how i hate myself for being such a careless person...
PLEASE HELP ME...
Thank you in advance.
Keynotes '09
Version 5.1.1 (1034)

How exactly did you shut down your laptop? Not a hard restart (holding down the power button), I hope... if that's the case, then it is extremely unlikely the file is still intact on your computer. If it is, it would be an image on your RAM, and it is time-and-resource-intensive to recover it if it is even there. RAM memory is disposable and always being written over. Sorry dude...
If it wasn't a hard restart, Keynote should have made a backup, unless you 'Force Close'd it.
It really all depends on how your mac was shut down.

I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these at one time?

I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these emails at one time from the phone?

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

HT1657 I just rented a movie didn't see it just pressed to see if it starts all good I stopped the movie and now can't find it anywhere to see what happened I supposed to be able to see it during 24hrs as many times as I wish... Plz help to find it on my

I just rented a movie didn't see it just pressed to see if it starts all good I stopped the movie and now can't find it anywhere to see what happened I supposed to be able to see it during 24hrs as many times as I wish... Plz help to find it on my iPhone.

I just rented a movie today, and finished it. But now I can't find it. People say that it is in the Purchase, it's not there

HT4528 I just got a replacement iPhone 4s and i let the battery run down all the way before charging it and now that i have put it on the charger it won't turn back on or show any signs that it is charging. its just a black screen. how do i fix it

just got a replacement iPhone 4s and i let the battery run down all the way before charging it and now that i have put it on the charger it won't turn back on or show any signs that it is charging. its just a black screen. how do i fix it

Keep iPhone on wall charger for ten minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I wish to reset my ipad. However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad not reset. How do I get past this?

I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.

The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad

ITunes 11 freezing while transfering music, and can't eject it, so I need to disconnect the cable, then iTunes works just fine and my iPod Shuffle is in restoring mode. I've been having this issue for weeks, and never had it before with iTunes 10.

iTunes 11 freezes and can't eject my iPod, so I need to disconnect the cable, then iTunes works just fine and my iPod Shuffle is in restoring mode. I've been having this issue for weeks, and never had it before with iTunes 10. Please tell me at least a way to eject it without losing all my data and being forced to format/restore the iPod. I've got 2GB iPod Shuffle 2nd generation(:D)

As a test, shut down (power off) your computer and disconnect all USB devices including hub (except for standard keyboard and mouse if normally used). If your computer is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset the shuffle
http://support.apple.com/kb/HT1655
Start up the computer, run iTunes, and connect the shuffle to a direct USB port on the computer. Does this problem recur when the shuffle is the only USB device?
If it does (as another test), select the shuffle in iTunes, so that its Settings screen is showing. Check the box for Enable disk use, and Apply. Does that make any difference regarding this problem?

Probably asked and answered a million times but my laptop died and my boyfriend and i are now sharing a computer when i went to back up my contacts i ended up with all of his! Is there a way to get them off and how do i prevent this from happening again?

probably asked and answered a million times but laptop died and my boyfriend and i are now sharing a computer when i went to back up my contacts i ended up with all of his? Is there a way to get them off without deleting each one? Also how do i prevent this from happening again? can someone direct me to some info on multiple phones on one itunes i am lost.

Hey there 79usma79!
I have a couple of articles for you that can help you troubleshoot the issues you are seeing with iTunes on Windows XP. The first is a general troubleshooting article, which can be found right here:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
This article can help you find out if there are any conflicts between your copy of Windows XP and iTunes, and can tell you what to do if there are. Before going down the troubleshooting route though, you should take a look at this article, which can help you back up your entire iTunes library to an external hard drive, so if this issue is recurring, you will be able to restore from that backup and will not have to worry about losing your playlists or music again:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
Thanks for using the Apple Support Communities!
Cheers,
Braden

I am having trouble connecting to my network all of a sudden. It is not an issue with the service/router. I keep getting kicked off and getting a ! in my airport... anyone know what's up with this?

I am having trouble connecting to my network all of a sudden. I am able to connect to other networks but not my own. It is not an issue with the service/router because other devices connect fine. I keep getting kicked off and getting a ! in my airport. Last time it happended I called apple and the suggested I wipe my HD and reinstall everything. I did and it did not work. One day I turned my laptop on and it connected no problem. Now it has kicked me off again. I tried resetting my IP address but that does not work either! Has anyone had this problem?

Try this:
Apple menu / System Preferences / Network.
Click Location: and select Edit Locations..
Click + (plus sign), and enter a name for the new location - anything will do.
Apply this.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug report

You might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html

I'm using a macbook pro, running snow leopard. Yesterday I got around to emptying my trash for the first time in quite awhile and was surprised by how much there seemed to be in there. Immediately after a question mark symbols appeared on all my hard disk

I'm using a macbook pro, running snow leopard. Yesterday I got around to emptying my trash for the first time in quite awhile and was surprised by how much there seemed to be in there. Immediately after a question mark symbol appeared on all my hard disk folders. If I click on these question marks I get a message saying ' the item can't be found'.

mpagan47 wrote: a question mark symbol appeared on all my hard disk folders.
Not sure where these hard disk folders are located that you are referring to? Finder, Finder tool bar, Finder side bar, Desktop, Dock?
More then likely they are an alias that not longer point to the orginals, thus the question mark.
I would reboot. Delete icons if an alias and just recreate by dragging from the source. Try right click (control) click to remove.

How can i fix my mac book pro. My safari crashes all the time, my screen will turn black for no reason, My iPhoto crashes during upload from my iPhone, I can't highlight anything and I can't drag anything.

Someone PLEASE help me! I cant figure out what is going on with my computer. I don't install anything weird, but my brother does. He's very good at computer tech stuff and is in I.T, but I cant help but blame him for all the problems my Mac is having. Nothing works like it should. My safari will randomally crash, my screen will randomally turn back, my iphoto will crash during uploading from my iPhone, I cant highlight anything, I can't drag anything. When I want to click on something, I have to click over and over again just for it to even register. I know everything is up to date and recently reset my PRAM. I'm running Lion and have a lot of room on my hardrive. I have an external harddrive and I'm wondering if I should just move all of my important files over to it and completly wipe out my computer's hardrive and start from scratch.

Some folks can't leave well enough alone, and insist on downloading all sorts of additional "stuff" that ends up making their Mac unstable.
Standard Mac OS X on properly-operating Hardware does not crash, unless you start installing too many add-ons.
You can run "just the basics" by holding down the Shift key at Startup. This does one pass of Disk Repair, then loads a minimal set of extensions, and comes up in Safe Mode. If it works OK that way, but crashes in "regular", it's the add-ons.
There ia another layer of add-on junk that can be added to Safari. If the only remaining problem is Safari crashing, those add-ons can be disabled as well.

I have no idea whether there is a causal relationship but since moving to Lion and iCloud, my iMac has become so slow that I wind up having to crash and restart most of the time. This is true regardless of the app I am using at the time. The specs of th

I have no idea whether there is a causal relationship but since moving to Lion and iCloud, my iMac has become so unresponsive that I wind up having to crash and restart most of the time. This is true regardless of the app I am using at the time.
The specs of this iMac are:
iMac 27 inch, late 2009 model with a 3.0 GHz Intel Core 2 Duo with 4 Gig 1067 Mhz DDR3, using OSX Lion 10.7.4 (11E53)
I have Mackeeper installed and according to the scans I have run, everything is fine. No virus, no junk files . . . no problems at all . . .
Except that for all practical purposes, my computer isn't working.
I am nearly totally deaf and live in an isolated, rural area of NW Missouri and this computer is what I mainly rely on to contact friends, relatives and business associtates!
Any and all suggestions will be greatly appreciated!

First, back up all data immediately, as your boot drive may be failing.
If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

I want to go back to the previous 2014.2 version. .3 is much too buggy and full of error messages. Creating problems as I am on a timeline with my client and I don't have time to fool around with all the problems.

2014 .3 is much too buggy and full of error messages. Creating problems as I am on a timeline with my client and I don't have time to fool around with all the problems.

You didn't mention what error(s) you've encountered? A workaround for the most commonly hit problem is here Re: error in Muse : Object UID:U6875 has two (or more) owners: U3633 and U3165
If you have a copy of your .muse file that has not been saved using 2014.3, you can downgrade by uninstalling Muse and then choose Previous Version in the Filters drop down in the Apps panel of the Creative Cloud desktop app. There will be a popup next to Muse where you can select a prior version to install.

Hi. i am having trouble with my Ipad. I just shuts down all the time and then it will not be turned back on., hi. i am having trouble with my Ipad. I just shuts down all the time and then it will not be turned back on.

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