Hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

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HT201441 i bought iphone 5 from somebody and i can't contact him again and i didn't know his icloud account to activate my mobile,so what shall i do?? please help

i bought iphone 5 from somebody and i can't contact him again and i didn't know his icloud account to activate my mobile,so what shall i do?? please help

The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.

I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?

Hi
I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?
Thanks a lot

charger: http://store.apple.com/us/product/MD836LL/A/apple-12w-usb-power-adapter?fnode=3c
cable: http://store.apple.com/us/product/MA591G/B/apple-30-pin-to-usb-cable?fnode=3a

I already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

PLEASE HELP????? i already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

My ipad says : this ipad cannot be backed up because there is not enough icloud storage available . you can manage your storage in sttings ..... i dont understand .. i need you help me please

my ipad says : this ipad cannot be backed up because there is not enough icloud storage available . you can manage your storage in sttings ..... i dont understand .. i need you help me please

Hi jasmin,
Did you read what Demo wrote? He wasn't saying he had a problem. He was responding to the OP who had a problem, and was providing a solution. Follow what Demo said to do....
Cheers,
GB

I have bought a second hand ipod 4, but it has the previous owners details all over it, for example it has her email address when trying to update facebook. How do I update it with my email address?

I have just purchased a second hand ipod touch 4. The previous owners details are still in it, so for example when I try to update the facebook app it asks me for the previous owners password, and shows the previous owners email address. How do I change it all to my details? I have already synced it with itunes and all of my music is now in it, and it's also renamed on the itunes page when I attach the ipod to my PC. I've also been in to the 'info' page, 'Advanced' and then 'Replace information on this ipod with mail accounts from this computer' then finally 'apply', but it still has the other persons ID.

I've answered my own question! I now understand that you can't use apps as they are always going to be linked to the original owner. I've since deleted the app and downloaded it again, and all is now well!

I recently got a new itunes account and I've added it to my Iphone but when I go to update my apps on my phone its still asking for my old itunes password. How do i fix that?

I recently just opened my own itunes account. I thought I added it to my iphone. However everytime I go to update my apps on my phone it keeps asking for my old itunes account password. How do I change that?

For what reason was a new iTunes account created?
Content acquired from iTunes is permanently tied to the account it was acquired with.

I recently loaded OS 10.6.2. I can get on the internet but can't access email. I get a pop up that asks for my email passwd. I enter the passwd but it is rejected. My email provider checked everything from their end and said it was my software. Any ideas?

I recently installed 10.6.2, everything was fine for a few days. Last night I logged on to check email and got a new pop up window asking for my email account password. Its never came up before with the old OS or with the new OS prior to this point. I entered my password but it was rejected. After an 1 1/2 hours on the phone with my internet/email service provider it was determined that my password was good and the system was ok on their end. Access to the internet is not affected so I think its something wrong with the new OS. Any ideas?
thanks

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1

I bought a second hand 4s iphone and I can't use the internet on 3g even though it looks like I'm connected ... can you help please?

I bought a second hand 4s iphone and I can't use the internet on 3g even though it looks like I'm connected ... can you help please?

Who's your carrier?
What country are you in?
Was it from a shop or a personal deal?
If your phone doesn't function on the cellular network, goto the carrier first

I am unable to install apps from the istore. i bought a second hand iphone 5s. can anyone help me??

i am unable to install apps from the istore. i bought a second hand iphone 5s. can anyone help me with this please??

striker1212 wrote:
lesson learnt. thanks. i'll make sure he wont be able to hold another phone again. my money is lost for now. could you please let me know how i can seapnd this phone back to its original owner with apple support help??
Apple will not give you information about the original owner. Take it back to whoever you bought it from.

HT1937 Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"

So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours.

I am vietnamese. I speak English not well. Can you help me, please.I bought second hand phone. I can not activate iphone 4s.Thank you very much

I am vietnamese. I speak English not well. Can you help me, please.I bought second hand phone. I can not activate iphone 4s.
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Can you help me, please.
I can not activate iphone 4s.
Imei: **********
ICCID: 8984011101125173773
Serial: DN********TD7
ECID: CFC802Đ2B
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I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?

I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?

You would have to ask the person you bought the phone from to explain why.

I have bought a second hand iphone 4S which is locked on at&t how can i use other network sim on it as i have shifted from US

i have bought a second hand iphone 4S which is locked on at&t how can i use other network sim on it as i have shifted from US

Call AT&T and see if you meet their requirements for unlocking the phone. If you don't, then you'll have to purchase a different phone entirely.

HT5661 i bought a second hand phone and now can not hold of the seller, how can i get the phone activated in my name now?

Hi all, I have bought a second hand iphone 5s and have found it is still activated to the last user... i can't get hold of them anymore, how can i get the phone activated in my name?

If iOs 7 is installed on that iPhone, you will not be able to activate it without
the requested information. It is called Activation Lock and is a security
feature built into iOS 7. There is no workaround.

Hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

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