HT201441 i bought iphone 5 from somebody and i can't contact him again and i didn't know his icloud account to activate my mobile,so what shall i do?? please help
i bought iphone 5 from somebody and i can't contact him again and i didn't know his icloud account to activate my mobile,so what shall i do?? please help
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.
Similar Messages
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'm trying to transfer my apps from my iphone to my laptop but it tells me to authorize my computer and when i do it says my account hasn't been used yet what do i do please help
iTunes menu > Store > Sign In
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hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?
<Edited By Host>Only the wireless carrier to which the iPhone is locked can unlock
it. Contact them to see if they offer unlocking and if you qualify.
Apple does not unlock iPhones - wireless carrier has this responsibility. -
Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk ZhakeyThis is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one. -
i had bought iphone 4 from singapore and now i am relocated to india.....there is some hardware problem in the phone due to which i m nt able to use it.....how do i give the phone for repair and in which country?
The warranty is not international and only available in the Country of purchase .If the iPhone is out of warranty Apple or their Agents will also only give service in the country of original purchase.
So if you want Apple help you will have to return it to Singapore or find a 3rd party to repair it if they can in India as long as it is out of warranty and you understand that Apple would never help with that device in future if it has been opened by a 3rd party -
i buy new iphone but i have problem in my mobile. it's need activation and i dont no how to active its need sim activation but i take it from UK and my brother send me this phone in saudi arabia i am old coustomer of apple so please help me i am suck
If the phone is locked to a carrier then you will need the carrier to unlock it And only the carrier can do that.
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i bought iphone5 from ol and i didn't know the phone is stolen/lost and i paid 400$.. plz help what should i do?
Hand it over to the police if you cannot get a refund.
You will never be able to use it, it's Activation Lock you're facing and cannot be bypassed without the original Apple ID & password. -
i bought iphone 4s from us and upgrade it to IOS 5.01 and i cannot activate with etisalat sim as it requires the original carrier sim
The unlocked iPhone 4S did not go on sale in the US until 11/11, and then only through Apple.com in the US.
I don't know if it's available at retail yet, but I don't believe it is.
As you've been told, you purchase a phone locked to AT&T. You can NOT activate it or use it on any other network. AT&T does not unlock iPhones for any reason. Return it to the store you bought it from and get your money back. -
My iPhone broke on holiday and I didn't back up iCloud, is there anyway I can retrieve my photos? Also I tried connecting it to iTunes but my laptop won't pick it up at all! Please help!
I took it to a ohone shop today and they're going to try and fix the phone without altering the memory, but apparently that's quite hard to do with IPhones
That will void any support from Apple. If you take the device to an Apple store you would be able to get an out of warranty replacement. A third party shop may make things worse and end up costing you more. Apple does not sell parts so all the third party shop will be able to use are parts from damaged or stolen devices. If the third party shop cannot fix the device you will have to pay full price for a replacement phone rather than the discounted price from Apple. -
My nephew set up his own iCloud account on my phone, and I want to delete his iCloud account, without losing all my data, including, my apps, contacts, calendar events, music. If I delete his account, will I still have everything saved from before deleting his account?? I don't want to lose a single thing...I'm afraid to delete his iCloud account, and risk losing EVERYTHING I have on my phone. Is there another way to save everything without the risk of losing everything from deleting his iCloud account?
Deleting the iCloud account from your phone only deletes the account and any data you are syncing with the account (that is, any data that is set to On in Settings>iCloud). However, when you delete the account you are prompted about what to do with the iCloud data. If you want to keep it on your phone, be sure to choose Keep on My iPhone when prompted. Also, be sure to save any photo stream photos that are not in your camera roll or backed up somewhere else before deleting the account. To do this, open the photo stream album, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.
Deleting the account will not touch any other data on your phone (music, apps, etc.). -
I had my iphone stolen in brazil and did not set up an icloud account. can i still find my phone?
I had my iphone stolen in brazil and did not set up an icloud account. can i still find my phone?
No.
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Another apple account user has put my apple id as their rescue email. Apple know this but expect me to contact him directly rather that let lim know his error. Seem strange and a recipe for conflict. What do you think?
Primary and alternate email addresses need to be verified but a rescue email address doesn't, it can be added to an account and used without being verified (you will get a verify button when adding/changing it, but the system doesn't force it to be verified). I would hope that the person using the email address as their rescue email address will notice that they aren't getting reset emails and that after contacting Support to get their security questions / password reset he/she will check what they've set it to and change it. The OP won't be able to log into the other account as he/she won't know its primary or alternate ids.
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when I plug my I pod in to download music a screen pops and says. this i pod cannot be used because the apple mobile device service is not started. please help
See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
ok i bought an iphone 4 from a friend he told me the story about it saying he had a glass of sweet tea with a little bit left, and he had dropped the phone in there upside down and it completely screwed up the phone and it was freaking out. after a while he said it all went away as if nothing happened but now the home button doesn't work so is there a way to fix the home button without taking it apart or sending it somewhere to get fixed?
You can make a Genius Bar appointment at your nearest Apple Store or start here https://selfsolve.apple.com/agreementWarrantyDynamic.do to send it in. In either case it will cost $149 USD to do an out-of-warranty replacement.
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Bought iPhone 4 from colleague and I want to use it in India
Hello Community Members,
I have recently travelled to Colorado for a project and my colleague bought iPhone 5, so I just happen to ask him to sell me his iPhone 4, so he did. Now, I have purchased this iPhone 4 from him. It's an A1332 model. So I know, it's a GSM phone. So my questions what is procedure to use (or make it work) in India?
Do I have to jailbrake or unlock it? Or just by inserting an Indian GSM SIM card (of course, cutting to micro SIM size), will it start working out of the box?
Thank you people for your reply in advance.If your colleague purchased the iPhone as officially unlocked or had it unlocked by AT&T, it should work with any compatible carrier. If it was purchased locked to AT&T, they will have to unlock it. Here are AT&T's official requirements and procedure for unlocking an iPhone:
https://www.att.com/deviceunlock/client/en_US/
Regards.
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