Hi i have a iphone 4 but when i tried to update from ios 5.1.1 to ios 6 it sed error and my phone turned of and it **** on but onle showing the appl sing on the screen what do i do ??

hi i need help my iphone 4 asked me to update from ios 5.1.1. to ios 6 so i did and once it fineshd it sed error now all mi phone will do is turn on but onle showing the apple logo on it what do i do i need it working as i am paying for it on contract pls some one help me.
Also when i plug it into my computer it will not recognise that there is even a device, almost like there is no software? can anyone help me, thanks..

You are going to have to connect to the computer and restore. http://support.apple.com/kb/HT1808

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TS1702 I have 8 apps that when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ide

I have 8 apps that, when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ideas?

Reset your iPad by holding the home and on/off buttons together for 6 or 7 seconds till the Apple logo appears. Then update your apps one at a time. Do not start the next app until the current one downloads and finishes installing.

HT5858 i have an iPhone 4s, when I tried to use control center to skip songs ( or signs) or when my phone is locked, i double press the home screen, i also can't skip songs. what's going on?

i have an iPhone 4s, when I tried to use control center to skip songs (>> or << signs) or when my phone is locked, i double press the home screen, i also can't skip songs. what's going on? please help me. i know the skip is being pressed because the sign lit up, but the song didn't skip. please help. thank you.

I am having the same problem with my Iphone 4. After update the phone will not control audio from the control center (Friend with Iphone 4S is having same issue). Tried to reset phone and it started working "once". Next time I tried to use the control center it didn't work again. Their needs to be some kind of a fix for this?

I was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS3694 I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

Try taking it to the nearest Apple Store. They should have computers there that they can use to get your iPhone out of recovery mode. Make an appointment first.

My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol, My iPhone stopped when i tried to update now it will not update or restore it just has the plug in itunes symbol

My iPhone stopped when i tried to update now it will not update or restore HELP

iPhone and iPod touch: Unable to restore

Hyy i m using ipad and i want to upgrade it to latest os update 8 but when i tried to update it got updated only to 5.1.1 what should i do to get further update??

hyy i m using ipad and i want to upgrade it to latest os update 8 but when i tried to update it got updated only to 5.1.1 what should i do to get further update??

If your iPad has no front or back cameras, then you have an original iPad 1.
The original iPad 1 cannot be upgraded any further than iOS 5.1.1.
Sorry.

TS1702 i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

pl let me know as i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

Did you add or change your credit card details when downloading it ? If so then it's probably a store holding charge which should disappear within the a few days (though as it's now the weekend it may take a day or two longer) : store holding charges.

I was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time

i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?

Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced.

I downloaded Yosemite last night but when I tried to update iPhoto, I got an error message stating that that app and several others couldn't be updated because they weren't paid for by the user id entered. I'm the only one who uses this computer.

I downloaded Yosemite last night and tried to look at my photos in iPhoto and noticed that needed updating. When I tried to update as requested, I got an error message stating that the app (and several others including Pages and Numbers) couldn't be updated because they weren't purchased by the user ID I had entered. I'm the only user of the computer and now I can't find my photos anywhere! Any help would be appreciated.
Thanks

Some folks have solved this issue by dragging the apps to an external disk, then disconnecting it, and then are able to download. Apparently it can arise if you upgraded from an OS the than Mavericks.
Failing that: Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

HT1349 hi, i am trying to enable my sons disabled ipod touch after he changed the passcode and forgot about it. I can get it into dfu mode but when im trying to restore it using itunes it keeps tripping out with an error message saying could not be restor

hi
my son has disabled his ipod touch and has forgotton the pass code, i have followed all the websites and got it into dfu mode but when itunes is restoring it back to its factory settings it is telling me that there are about 35 hours to go and then an error message comes up saying a problem with uploading and that my network isnt working (which is wrong) and to try again......donr this about 10 times now and everytime get the same error message......any help would be much appreciated
cheers
Paul

Ask him if he has 'jailbroken' the ipod touch. Some jailbreaking firmware resets it to Ipad firmware and so it is very difficult to restore as itunes simply doesnt recognise it for what it is. It's Apple's solution to try and stop mass jailbreaking.

My ipod touch 2nd generation is stuck at recovery mode when I tried to update from a 3 software to a 4 software. I tried puting it in DFU mode to fix it but a window pops up about the computer found new hardware and needs a cdrom. What do I do?

My Ipod is stuck at restore mode, when I downloaded fixrecovery and zlib1, they gave me a file which I can't open iBSS.n72ap. Fixrecovery wanted me to put it in DFU mode and I did but a window from my computer pops up telling me that it found new hardware and wants a CDrom to install. The ipod did not come with a CDrom software. It wont go back, and iTunes does not recongnize it. What should I do?

Try here.
iOS: Device not recognized in iTunes for Windows
I would first try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

My Ipod touch 2nd gen. was working fine but when I tried to charge from my PC the Ipod start getting too hot and the screen turn black and doesn't work anymore.Maybe is burn?

My Ipod touch 2nd generation was working fine until I tried to charge again from my PC,when I connected the Ipod was getting too hot and smelling like burn cable,the screen turn black and doesn't work anymore. any ideas about what happen?

You can try here:
iPod touch: Hardware troubleshooting
However, from your discription, I suspect that something is broken. Maybe a dead battery. In that case. I would make an appointment at the Genius Bar of an Apple store and see what they say.

I have a iphone 3G, I am trying to update my phone to the 4.2.1 update

I have an iphone 3G, and I am trying to update my phone to the 4.2.1 software, when I begin to update my phone it tells me that all the files have to be backed up on my computer first. The issue is my phone has been hooked up to my computer backing up my phone for 6 hours and still no update, in fact maybe 10% of my info from my phone is backed up after 6 hours???? So is it because my phone is so old or is it the number of apps??? I have updated my itunes and everything. How can I backup faster so I can update or will it just have to run its course, please HELP!!!

Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

TS1389 im trying to sync my ipod and everything went well but when i tried to get all my songs back off my laptop it wont let me it tells me to authorize my computer but then it doesnt give me that option im in despret need of help someone please help.

okay so my cousin downloaded a bunch of songs to my ipod and i couldnt listen to them so i decided to sync my ipod, i thought everything went well but i guess i was wrong because i saved all my apps to my laptop and my music also. but now i cant get any of it back on my ipod it says i have to authorize my computer so when i go to itunes and attempt to authorize my laptop it doesnt give me that option ive tried everything someone please help thanks...

Open itunes, Click the word Store at the top of your computer screen
On a windows computer, if it does not show, then click Alt-S

Hi i have a iphone 4 but when i tried to update from ios 5.1.1 to ios 6 it sed error and my phone turned of and it **** on but onle showing the appl sing on the screen what do i do ??

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