Hi, I have a new (second hand from vodafone) iPhone 3G which I am trying to sync to iTunes but iTunes is not even recognising it.  I've updated iTunes to the latest and sorted out my antivirus software which was out of date.  Pls help!

iTunes yesterday got halfway through a sync (it did recognise it for a short time) but today, since the upgraded iTunes, it won't even recognise the phone. I have tried using iTunes' diagnostics and the device tests say that no iphone, ipod or ipad can be found.  I have so many tunes on iTunes that I am worried i will lose. 
My last iPhone was my first and was synced up fine with my laptop.
Please can someone help me/? I'm on a Samsung NC10 which admittedly I haven't used for a long time, but would really like my music on my iPhone. Thanks for any help.

That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards.

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