My ipod touch is fully charged but will not turn on have tried soft reset and pluging into itunes but it does not even register it is plugged in help??

my ipod touch is fully charged but will not turn on have tried soft reset and pluging into itunes but it does not even register it is plugged in help??

See Here  >  Device Not Recognised  http://support.apple.com/kb/TS1538

Similar Messages

  • My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

    My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes  showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

  • Trying to sync a new iphone 5 to my mac to get my music over it keeps telling me that the computer is no longer authorised for purchased items but it is . I have tried de authorising and then redoing it but nothing works

    Hi all I am trying to swap my music over from my mac to phone but not having any luck . Although my mac is authorised it keeps saying that its not. I  have de authorised it then re done it but still the same . Not up to doing anything drastic and have heard some horror stories about loosing all contacts while messing about with back ups and cant afford to have that happen to me . Ideas anyone ??

    Hi leefromwoodford,
    The following article will tell you how to transfer purchased music from your iPhone to the your Mac -
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Specifically -
    Transferring purchases
    If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
    Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
    Open iTunes.
    From the Store menu, choose Authorize This Computer.
    Enter your Apple ID and password. Then, click the Authorize button.
    Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
    If that alert appears, click Transfer Purchases.
    Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
    If you were not offered the option to transfer purchases:
    After connecting your device to the computer, its icon appears in iTunes. Click the icon.
    From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
    Note that the computer must be authorized for the Apple ID under which the purchases were made.
    You may also want to download the music directly from the iTunes store, rather than using the iPhone. See this article -
    Download past purchases
    http://support.apple.com/kb/HT2519
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Ipod touch will not turn on, have tried to reset any other ideas?

    My ipod touch will not turn on, I have followed the apple fault finding and it will not reset either. Any other ideas?

    Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore

  • HT4528 my iphone is not working, I have tried to reset and access to activate it and it will not let me, saying I have incorrect apple id and password!  Help please!

    Can someone help me with my apple id reset to get my iphone to work please?

    Enter your correct Apple ID and password.
    If you bought the phone used you have encountered activation lock installed by the prior owner. You will not be able to get past the activation lock without the proper credentials. Contact the prior owner. If the prior owner does not know the details the device is probably stolen and you have lost your money.
    If you bought the phone new from Apple take it back to the store with your receipt so that Apple can help you.

  • My daughters Ipod touch 2nd generation has been freezing today.  We have updated, restored etc and will not play any music as in no sound coming from it. It is almost fully charged and played ok 2 days ago. Any suggestions?

    My Ipod touch 2nd generation has been freezing today.  We have updated, restored etc and now it will not play any music - as in no sound coming from it.  It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?

    So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
    However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.

  • HT201559 I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Hi, i woke up nd my device will not turn on . ive tried the home and unlock button, my phones on a charger also but the battery wont pop up. just a black screen. What do i do ?

    hi, i woke up nd my device will not turn on . ive tried the home and unlock button, my phones on a charger also but the battery wont pop up. just a black screen. What do i do ?

    Leave it alone for an hour and try the reset procedure again. Make sure you're using a genuine Apple charger & cable in a known good wall outlet. You can also try another cable if necessary, and make sure the charging area is clean and free of fluff & debris.

  • Ios8.....hate!'After upgrading my iPad will do nothing except refuse to take a charge display a black screen or a battery red line or the occasional apple logo. Have tried soft boot and hard boot and nothing!,!

    After upgrading my iPad will do nothing except refuse to take a charge display a black screen or a battery red line or the occasional apple logo. Have tried soft boot and hard boot and nothing!,!

    Hello there, Victoria.
    Great job on troubleshooting on your own. The following Knowledge Base article offers up some great steps to review and additional recomendations:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Ok this is bizzare!
    Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
    So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
    AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
    I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

  • My iPad2 won't turn on. It will act as if turning on but when I slide to unlock it freezes. I have tried to reset and it will not. Any ideas?

    My iPad2 won't turn on. It will act as if turning on but when I slide to unlock it freezes. I have tried to reset and it will not. Any ideas?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

    My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • I have a new computer. i signed into itunes but my music isn't there.  How do i get all my music off my old iphone to the new computer

    I have a new computer. i signed into itunes but my music isn't there.  How do i get all my music off my old iphone to the new computer so i can put all the music on my new one.
    The guy at att told me that icloud would sync everything i had in my notes, calendar, and text messages to my new phone, but it only synced some of my notes, none of my messages, or calendar info.

    Your music will only be where you put it.  It will not magically appear on a new computer.
    Copy everything from your old computer or your backup copy of your old computer to your new one.
    If for some reason you cannot do this, then you can transfer itunes purchases from an iphone:  Without syncing - File>Transfer Purchases
    You can also redownload itunes purchases from icloud in some countires:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have tried to install and run Captivate 4 but it tell me I have this product installed on 2 other computers. I do not have this installed on any other computers.

    I have tried to install and run Captivate 4 but it tell me I have this product installed on 2 other computers. I do not have this installed on any other computers.
    How do I solve this issue so I can use the Captivate software?

    - You can only sync with one iTune library but you can manually music music and vides with different computers. To do so go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
    - To get iTunes to see the iPod:
    iOS: Device not recognized in iTunes for Windows
    or
    iOS: Device not recognized in iTunes for Mac OS X

  • Today, randomly my iPhone 5 stopped working. It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.PLEASEHELP

    It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
    PLEASE HELP!!!!!!!!

    It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components.  THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
    Take it to Apple for a free evaluation, but most likely you will need to replace it.  For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery).  An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer.

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