Hi I have a paid ExportPDF subscription valid to novembre 2015, but I cannot convert because I am registerd as having a free account. How can we change this asap. I need it now.
I need this problem solved asap.
Hi walther.hasswijk,
I checked your account, but don't see any record of an ExportPDF subscription. There was, however, an order placed today, which looks like it may be for an Acrobat Pro subscription. It appears there may be an issue with the order processing. I would like to suggest that you Contact Customer Care. An agent should be able to get things sorted out for you.
We'll get you taken care of!
Best,
Sara
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I am shooting with a Nikon D60 on Fine Format and unable to print larger than 11x14. I have been able to print larger pictures. I am told iPhoto reduces the size of the file when uploaded. Is this true? If so how can I change this? I need 16x20's
I am shooting with a Nikon D60 on Fine Format and unable to print larger than 11x14. I have been able to print larger pictures. I am told iPhoto reduces the size of the file when uploaded. Is this true? If so how can I change this? I need 16x20's
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My home was recently burgarlized and one of my Ipads were stolen.(Thank God my daughter had hers at school). However, I went online to report my Ipad lost thru apple but now My daughter is unable to Log into the apple account and/or use her Ipad due to being lost. How can I correct this so she can use her Ipad?
Thank youIf you had a passcode set on your iPad your data should be safe. The thief would have to force it into recovery mode and restore it in order to use it, which would completely erase it.
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my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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Try this
http://support.apple.com/kb/ht1495
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I have changed my ID (mail) and now I can updated my apllications in the ipad because still appears my first ID... How can I change my ID in the IPAD????
Apple ID (your e-mail address) that was used to purchase apps are forever tied to that Apple ID for updates.
Apple ID cannot be merged or transferred to another Apple ID.
You can change the e-mail address associated with the Apple ID below:
https://appleid.apple.com -
Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting to my email id and password
Tap on the id in Settings > Store and log out of it and then login with your id. Any content already on the iPad will be tied to the previous owner's id and it can't be copied or transferred to your id - so it's probably best to do restore the iPad back to factory defaults and start as from new with it : Settings > General > Reset > Erase All Contents And Settings
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How to add photos to a saved book?
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Hi I could not remember the answers to my security questions so called apple support they advised there was a problem with yahoo email and advised I set a new emai which I have and it was verified but when I now try to purchase from I tunes it still comes up with my old email how can I change this so it links to my new email please thanks in advance for any help
The best option is to sign out of all accounts http://support.apple.com/kb/HT5796. you will have to remove all of the purchases or the old yahoo account will keep coming up.
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I just upgraded to a new MacBook and my wife is inheriting my old MacBook Air. How can I change the her MacBook Air to now be fundamentally hers? That is, so the House Icon under Users folder is her name and not mine? Also the default AppleID for purchase stubbernly remains my own.
You do not mention it, but I will assume you are running OS 10.9.1.
Go to: Apple menu / System Preferences / Users & Groups. Click the padlock and enter your password.
Click the + (plus sign) and set up a new account for your wife. You have to enter a bunch of info. And then create the correct Login Options. Automatic login does not require a password from the selected user.
When that is done, verify the account works by restarting the computer and login as your wife.
Make sure that any applications in your own Users folder that will be needed are moved to the Applications folder in your wife's Users folder.
Now go back to Users and Groups, click the padlock and authenticate, select your own account, and hit the - (minus sign). This step cannot be reversed, so you might want to wait a few days before doing it.
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I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
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My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
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You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
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Really, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each anyway. So the simplest solution is to create new AppleID(s) for the second device. If you need an email address to do that, just get a gmail account (or hotmail, yahoo or any other free email account). -
i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa
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