Hi.. I have an Iphone 4 but when I open the app store, the only thing that appears is a white screen. it doen't let me see or do anything . what can I do?
Hi I have an Iphone 4 and when I open the app store, all that appears is a white screen. I can't do anything? what can I do?
Try a hard reset. Hold Power button and home button until it restarts. Hold both till the Apple logo is displayed. Do not slide power off.
If that does not work you may need to restore.
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App Store shows I have 2 updates, but when I go to App Store it won't load the updates screen but will load all other menus.
I have the same problem. Closed App Store after double tapping Home button twice. I tried logging out of App Store and back in. Also did App Store updates in computer and updated everything when i synced iPhone with iTunes. Nothing works. App Store updates still frozen in iPhone.
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I have downloaded firefox but when I open it I get the following message 'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'. What do I do?
See:
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" -
This is a strange problem. I want to update my applications. But when I click on App Store, the page opens but that is as far as things go. The rotating circles simply goes round and round but does not sign me in. I can gat to my Apple account, but not to the App Store.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect
What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"
COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
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When I first open Firefox it is fine but if I open a second tab to search another site I get a white screen and have to continually click 'back', click the site link, white screen, back, click the link, white screen and so on.
This can also be a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
You will have to redo App Tabs and Tab Groups after deleting sessionstore.js.
See:
* http://kb.mozillazine.org/Session_Restore -
I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"
If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck! -
I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?
Im having this same problem an my phone is about 3 weeks old. I am not sure about the voice over part though...I have not yet figured out how to work the voice recognition part of the phone...I am such a newbie with this phone. I did the power off/on suggestion, several times. I tried leaving it off for 10 minutes. Tried to reset with the power on/off and home button pressed at the same time. Charged battery. Still makes no difference. You cannot scroll any direction. Have to double click to open apps. Have to double click letters when texting or emailing in order to get the letter in the text box. Can scroll through app choices, have to click on the line with the dots in it and move from page to page. Can't access the settings - > general - > accessibility - because it won't allow me to scroll down to "general".
Anyone help you with your fix yet? -
Why does my inbox say I have a email but when I open inbox no email
Why does my inbox say I have a email but when I open inbox no email
Do a reset, hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.
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Tryin to put apps on new I phone 4s! Went to web site and got applied but when I go to App Store it's looking for card details! Do I have to give these
I suggest that you contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html It could be what Lawerence said. Debit cards are not always accepted. Many say they are not any more, but those that already existed are okay. If you are getting this error declining the card, I feel this is the case for you.
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My icloud restores my iPhone, but when it starts to re download the apps it stops halfway through
My icloud starts to restore my new iPhone but when it gets partially through downloading the apps, it stops. It also never downloads the photos from my icloud
Did you provide the password for the Apple ID(s) used to purchase the apps when prompted?
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i have already changed my apple account to Aussie store but when i go to apps store, it's still showing Singapore Store and i can't even buy apps now, can help?
You can try it lumaw, for the sake of testing to see if that new account is still stuck at Singapore but I've seen this a lot where two IDs cause a bevy of purchase/redownload/authentication issues.
For account concerns like this I'd tell you to start here & talk with the iTunes Store support first:
https://expresslane.apple.com/GetproductgroupList.action
Be sure to switch you country to Australia if it isn't already. -
I just updated my ipad2 to ios7 0.2 latest update, but when I go to apps store to upgrade I don't see the upgrade button besides each app, nor when I go in for new apps I don't see free button to download new apps. Is there any setting that missed ? please help...
What do you see instead of update on the apps you are concerned about?
When updating to iOS 7 auto update for apps will be turned on. When an app has an update available your iPad will download and install the update with no input from you. Apps that have been updated by this automatic process but which have not yet been opened will show a blue dot before their name.
A record of updated apps is kept for your convenience. You can see this record by using the App Store app and select Updates, the right most choice in the bottom row. -
I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.
Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?
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