Hi! I tried to delete an app on my iphone 6 plus and it still shows as a phantom app using 1.4G, according to my numbers i should have almost 4G free, no matter what i delete i shows 0MB Free
Hi! I tried to delete an app on my iphone 6 plus and it still shows as a phantom app using 1.4G, according to my numbers i should have almost 4G free, no matter what i delete i shows 0MB Free On usage
THanks! Yesterday i had also that issue, i found out an corrected it, the appthat is takin the most is Asphalt 8 1.4G, i've tried to delete it but it continues to appear as NULL app taking the memory space, there are another 2G's that i cannot see, if i add all my apps and Asphalt 8 (NULL) i should have 3.4G of free memory, but in usage it shows 0MB
Similar Messages
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I purchased a free app from App Store for my iPhone 5s, iOS version 7.1.2. It will not download; just gives me the little cloud with arrow pointing down. What do I need to do to get the app to load?
Hello mjhardy,
After reading your post, it sounds like you are experiencing an error while downloading apps. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I upraded some of my apps on my ipod touch, and one of them, my candy crush app is messed up, couldn't connect to facebook. tried re-installing it, same thing happened. now i have to start from the begining again, which really *****!! please help!!
There is nothing wrong with the OS update.
Delete ALL your email accounts.
Restart Playbook
Put the accounts back and ensure they are all set with PUSH ON. Manual (push off) will burn battery.
Similarly delete your wifi connections and add back when required.
Turn off wifi is not connected to wifi.
Any "hunting for connection" in email or wifi will burn up battery. -
i accidentally deleted my old fb app on my iPhone 3g. Now i cant download new fb app as it requires ios 4.3. How can i get old app that will work on my old phone. Any suggestions??? plz help
As already provided, if you don't have such in your iTunes library, on your computer, then there is no way to put it back on your phone. Apps are DRM protected, so even if you found a copy somewhere, you wouldn't be able to use it.
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I'm trying to sync/back-up apps on my iPhone 3G and iTunes keeps telling me it can't complete the operation because "the apps on my iPhone cannot be determined." What the **** does this mean?!
Same problem. Wish I knew.
When I tried to Restore, I got an Error 13xx and it won't even do that.
not a happy camper if a phone this expensive stops working in 2 years. -
I've tried everything from restarting the phone to changing my password multiple times and it still says unknown error. I'm more than a little aggravated.
Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is. -
iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How do I delete partially installed apps. I erased iPad and installed iOS8. I installed new apps. Suddenly all paged populated with old apps that never install and I can not delete.
Hi Try a Reboot press power & menu button hold both down until you see the Apple Logo you will not lose any data But you me need to do this more than once. Cheers Brian
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I have set up my airport express to play music on my tv. However, I can only stream music to it via "music" app on my iphone, neither itunes on my laptop, nor the "remote" app display the alternate speaker symbol. What am I doing wrong?
I have a HP Pavillion dv6000 running Windows Vista. Itunes is up to date. I have power cycled the router several times it is a Surfboard sbg6580. still no luck with seeing the airplay symbol on itunes, but Isee it on my phone and can stream music via the airport with my phone. I can see both airports on the airport utility on my laptop. I'm stumped...
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I just bought the Canon S120 and want to have the camera flash no matter what - it this possible?
Ok - got it - set to P mode for Program with the top dial, then slecet flashand then you can select flash
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I just sinced up to an old iphone and it deleted all of my current iphones info and loaded all of the older stuff on it. How do I undo this???
Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx -
I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.
On your iMac launch iTunes and at the top next to the Apple symbol click iTunes > Preferences > Devices and tell me what you see. You last sync should be there showing only a device name. If you have an older backup it will be there as well the difference is it will be the device name with a date and time stamp. Sync and backups are two different things and there is a chance iTunes made a backup the first time you hooked up your iPhone 5.
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I accidently cleared the push notifications on my i pad and now i want to see them back.is there any way to see them,because i have to see all the application what the notifications was for.it takes a lot of time.i am isking this to save my time in future
I found one other way to do it. I just deleted them all out of my iTunes library. Now I can re-import them from Window's My Music file with the original artists' names intact.
Thanks for your help, Matt!
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