I purchased a free app from app store for iPhone 5 and it will not download; just gives me the little cloud with arrow pointing down. I have version 7.1.2 What do I do?

I purchased a free app from App Store for my iPhone 5s, iOS version 7.1.2. It will not download; just gives me the little cloud with arrow pointing down. What do I need to do to get the app to load?

Hello mjhardy,
After reading your post, it sounds like you are experiencing an error while downloading apps. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

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I purchased an album in iTunes on my iPhone and it will not download.

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Hello there, cattail722.
The following Knowledge Base article offers up some practical steps to try for troubleshooting issues with an applicaiton not performing as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
When performing Step 2, I would recommend closing all aplications that are running.
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Once you've gone through the above steps, try downloading the content again. This iPhone Basics article reviews those steps for you:
Music - Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= Music#TI126
Download purchased music to your iPhone.
Your iPhone music library displays all your iTunes Store music purchases, even if you haven't downloaded them. Tap the iCloud icon to download again for free.
Note: To view only music downloaded to iPhone in your library, go toSettings, tap Music, and turn off Show All Music.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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I purchased a free app from app store for iPhone 5 and it will not download; just gives me the little cloud with arrow pointing down. I have version 7.1.2 What do I do?

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