Hi, my iphone 5 is broken the power switch. I've had it for about 10 months. Where can I send it to have it repaired?
Hi, my iPhone 5 is broken th power switch. I've had it for about 10 months. Where can I send it to have it repaired?
contact apple for warranty repair / replacement
Similar Messages
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I've got an iPhone 4s that has been dropped and it damaged the logic board , I've only had it about 7 month what can I do?
You can do an out-of-warranty replacement with Apple for $199 USD, or $49 if you purchased AppleCare +
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My ipod touch 8gb won't turn on, recognize a charge and when I plug everything in nothing comes p on the computer. I've had it for about 8 months and took really god care of it.
Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.
Some people have seen their aluminum uni-body discoloring due to body oils. Go figure.
Normally putting anything over the keys/aluminum will hurt heat disspation, but you may need to use keyboard covers.
Or save up $500/year for new keyboards.
Neither is supposed to be a sarcastic answer. Either one could end up being the solution.
Good luck with it. -
Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description. -
What was the latest version of Adobe Flash Player for PowerPC. And where can I download it.
It`s all said in the headline. Hoping for an answer.
Thank YouYou can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, try the following solution which fools the site into thinking that you are running the version 11.5.502.55:)
Download this http://scriptogr.am/nordkril/post/adobe-flash-11.5-for-powerpc to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work. -
My apps keep crashing and this has been happening for the past month and i don't it is the ipod is there and thing that I can do and I downloaded pictures and I can't delete them
Close all apps in the Task Bar. Double-click the Home button and hold apps in the Task Bar down for a second or two. Tap the minus sign to close app.
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My iPhone 6 has a clicking sound coming from the top left of the device as if its no aligned properly with the frame.
Ive only had it for about 2 months, the iphone its self is in pristine condition no bumps or scrapes, in fact i treat it
like a new born baby. Will the apple store give me a new replacement or i am wasting my time i have got a clue
never had this or any problem before with iPhone's before. Its not something you want having paid £620 i live
in the UK.If they determine the sound to be a manufacturing defect, then yes, they will replace your iPhone with a refurbished unit of identical specs. The replacement will have the same warranty as your original iPhone, for as long a time as what is left on your iPhone's warranty at the time of exchange.
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Where can I send my phone to get the headphone jack repaired?
Yesterday, I accidentally got the tip of my headphones stuck inside the headphone jack of my iPhone 5s. I know that other people have had this problem and looked up various tutorials on how to get it out. I used superglue for all of them and now I am afraid I may have superglued the headphone jack in place. This needs to repaired because my phone is stuck on headphone mode so I can't hear music, alarms, calls, texts, etc. when they come in.
Where can I send my phone to be repaired? Should I do it by mail or take it to the Genius bar at apple? Also, what kind of insurance could cover it, and how much does it cost? ThanksYou can visit an Apple Store next to your place, but you might think about making an appointment before you visit to avoid long waiting times in front of the Genuis Bar.
You can also arrange the service by contacting Apple Support:
iPhone - Contact Support - Apple Support
Supergluing the headphone jack is not covered by Apple's warranty, you might have to pay the service fee to get the phone replaced by another device.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center -
Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?
The warranty is not and has never been International. Warranty and support are only valid in the country of origin. The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.
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I have a iPhone 3GS and the power connection prongs are damaged and it won't charge or sync. Is there any way to repair? Or, at least is there a way to charge so I can write down phone numbers and othe rinformation. My power charge is totally out right now.
If it will not turn on - you have zero chance of getting anything off the phone.
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I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?
Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.
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HT1937 My iPhone has 34%of the power,but when I take photoes it will power off by itself!
My iPhone has 34%of the power,but when I take photoes it will power off by itself!
First, update iTunes, then connect the phone to the computer and do a restore. This will also get your iOS up to date. Your phone should operate correctly after doing this, if not, you will most likely need to have the phone serviced or replaced.
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How to find my iphone les even with the power off?
How to find my iphone les even with the power off?
You can't if the power is OFF.
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i have an iphone 4 and and it suddenly turns off i stilled had 70 percent to so i went home plugged it into the charger and let it sit there for about 30 mins still nothing then i put tried putting it in dfu mode but nothing please help
Connect iPhone to Wall Charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons. If nothing, this means your iPhone has a hardware fault, most likely and hopefully battery.
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