Where can I send my phone to get the headphone jack repaired?
Yesterday, I accidentally got the tip of my headphones stuck inside the headphone jack of my iPhone 5s. I know that other people have had this problem and looked up various tutorials on how to get it out. I used superglue for all of them and now I am afraid I may have superglued the headphone jack in place. This needs to repaired because my phone is stuck on headphone mode so I can't hear music, alarms, calls, texts, etc. when they come in.
Where can I send my phone to be repaired? Should I do it by mail or take it to the Genius bar at apple? Also, what kind of insurance could cover it, and how much does it cost? Thanks
You can visit an Apple Store next to your place, but you might think about making an appointment before you visit to avoid long waiting times in front of the Genuis Bar.
You can also arrange the service by contacting Apple Support:
iPhone - Contact Support - Apple Support
Supergluing the headphone jack is not covered by Apple's warranty, you might have to pay the service fee to get the phone replaced by another device.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center
Similar Messages
-
How much does it cost to get the headphone jack repaired
how much does it cost to get it reapired and where can iget it repaired if it is out of the wantrary
See this page for pricing info from Apple.
http://www.apple.com/support/ipod/service/prices/
You would probably be better off finding a 3rd party repair company to do the job instead. That way you can save a couple of extra dollars. Just do a simple Google search for "iPod headphone repair" and you should get a plethora of results.
B-rock -
Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?
Warranty and Support are only valid in the country of origin. You will need to take the device to whatever country it originally came from.
Apple will not accept shipments from outside the country nor will they return it to an address outside the country. -
Where can i send my Zen to get it fix
I cannot figure out how to fix my Zen with the recovery tool, where can i send my Zen to get it fixed? I have downloaded the recovery tool and the new firmware but it keeps telling me my Zen is not connected to my computer. Help!
Hi,
You could try to get in touch with Support and if your player is really faulty and still w/in warranty, they will help you on how to secure an RMA.
Best of luck. -
this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck. -
Do i have to send my iPod in if the headphone jack isn't working?
do i have to send my iPod in if the headphone jack isn't working?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
Where can I send my pair of MDR-R10 to be repaired??
I have a pair of MDR-R10 headphones that could use a tune up.
Where can I send them??
Thanks.
Solved!
Go to Solution.I bought several pieces of electronic equipment including a laptop from a local Sony Outlet here Lewes, DE. . When I bought the computer I was told I had two choices of service. I could bring it back to the outlet store and they would send it out for repair or replacement, or I could have Sony come to me to repair it or replace it. There is also a 3rd choice, Sony's Web Site, www.sony.com appears to have support for sending your equipment to them for repair. Hope this helps some.
-
I cannot get the iphone jack on my new iPad mini to work. Sound continues through iPad speakers and nothing comes through headphones. It's plugged in exactly the same as my iPad 3. Any suggestions?
I have the same problem and am using a brand new Apple headset. Researched Apple forums for hints and do see other threads about this. I've tried just about all the suggestions but the only one that seems to work for a short period of time is the cold reset with pwr+home. Problem returns after a short period of time. Not sure if it's software/apps incompatibility or hardware, or a combination of both...
So I chose this forum thread to post and opened a case with Apple Support: Case#43320343
Apple tech support is requesting that I do another restore but this time "restore as another user" meaning that I won't be able to use iCloud restore. Make sense so I will be backing this up locally on my iMac at home later this weekend and will update.
Thank in advance for any constructive input. -
Where can I buy Java Card and get the JCOP?
I have searched this forums to find out where I can buy Java Card and get the JCOP, but most links are disconnected and information is incorrect.
Recently, if someone purchase small amount of the Java Card and get the JCOP, please share your information with me.
I contacted the Gemalto, but they only sell big amount of Java Card to customers and I also contacted the usasmartcard.com several times via e-mail, phone and fax but they did not answer for my call. it seems they closed their business.
I really want the information where I can buy small amount of Java Cards and get the JCOP.
I will appreciate your reply.
ThanksI searched through google and found the following shops:
http://www.motechno.com/ibm-java-card-jcop.0.html?gclid=CK_IrtOfkY8CFRF_TAodazMRFg
http://www.smartcardgroup.com/shop.php
http://www.smartcardsource.com/
Regarding the JCOP Tools you should contact NXP. Searching this forum will also help you. -
Where can I send a formal complaint to the corporate office?
I am extremely upset with the poor customer service that I have received by telephone, chat and most of all by the employees of the Clive, Iowa store off University. For the past 3 months, yes 3 months and a customer of over 7 years with 3 telephones in contract and a Galaxy Pad under Verizon, I would have expected to be treated as a loyal customer. However, for the past months, I have been told I was lying and basically embarrassed publicly today (by the supervisor on duty at the Clive store). I have had phone records pulled to prove that I was offered was I was offered and when called back to in fact inform me that I was correct, I did not receive an apology, but belittled to say "We do not offer these types of plans, but I "GUESS" since this was offered than we will honor it. Same scenario tonight. Went to the Clive location, basically giving up and telling them to go ahead and give me the early upgrade to the iphone 4, because after my 5-6 replacement (Motorola droid), I do not want to deal with it again. Please note I was hesitate to the early upgrade because I actually wanted the iphone 5 due to it being a new model, but the cost was $299, in which I was unsure at that time, if I could afford it. Unfortunately, due to finances and looking over things I decided to just accept the free phone, hence that is why I went to the store tonight. The supervisor than informed me that he would not give me the early upgrade and it was not notated in my account that 2-3 weeks ago I was offered this by the same store. When I asked him to talk with the rep that helped me, the rep was pulled over and stated that I was offered this by the other supervisor that was not working that night. The supervisor behind the counter than started to get out a calcaluator after I was in tears and told me that he was trying to negotiate with me. I told him, I did not want to negotiate, but just wanted to get my phone to the iphone 4, so I did not have to deal with the issues I have been have for months with my droid. After, many tears and almost hyper ventilating, I told him I could not do this anymore and asked for his supervisor's phone number, which he gave me and I walked out crying, while I had a crowd of people staring at me. It was humiliating and so uncalled for. Verizon Wireless will never receive my loyalty back and I am truly mortified at this situation. I hope and pray that this NEVER happens to anyone and that VW learns that this is not how you treat a customer that pays them for their services for over 7 years!
Hey there family5,
I appreciate your continued support over the past seven years and you're 100% correct there is no reason that you should have been treated the way you were. I will submit feedback over to the store location so that corrective action can be taken. All of your experiences with us should be positive and I want to make sure that is what happens from here going forward.
I am sorry to hear about the issues that you had with the Motorla Droid. In these cases, we normally don't offer early upgrades, but I understand that is what the store offered you and I would like to investgate this further.
Can you please follow me and dm me your mobile number? I would like to reach out to you to get the complete story of what happened so I can submit the proper feedback and see what I can do to restore your faith in Verizon Wireless. No one should be treated like this and I want to make sure that it never happens again.
KathyH_VZW
Please follow us on twitter @VZWSupport -
I can't send or receive I get the message that iCloud server if "offline"
I can't send or receive messages with iCloud I get the message iCloud server is "offline" and no way to correct it
Start with a simple step: uncheck the box marked Mail in the iCloud preference pane, then check it again. Test.
-
I have a speaker that I am connecting through my headphone jack but I have a bluetooth speaker in another room that I want to play through as well. Is there anyway I can play to both speakers at once? I saw another post on line that suggested going to the Audio MIDI setup and adding additional output devices. The problem is, I see that on my computer but nothing for my iphone. Can this work? I have also seen things for airplay and of course this is all making my mind fuzzy. Help!
Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
I am using ActionScript 2.0 for my app development. I have checked XML and LoadVars class. These classes by default send/receive data either in XML or name/value pair format. I want to send data in JSON format and receive the response in JSON format. How can I achieve this behavior using AS2.0. I have noticed that AS3.0 has the capabilities to do so. My client platform doesn't support AS3.0. Can anybody suggest a way to achieve this?
Thanks in Advance.Atlast I am able to find the solution for this problem. In the end solutioin is very simple.
Following steps will help in sending request in JSON format.
1. extend LoadVars class
2. override toString method. (It should return JSON format )
3. Use subclass to send the request. -
I came up with a really amazing and helpful idea for the next generation Apple products!
http://www.apple.com/feedback/
http://www.apple.com/legal/policies/ideas.html -
When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems but has started to be recoccuring. Can anyone help please as its pointless having email on my phone otherwise :-( as i have to wait till i log on at home to respond.
thanks
Alisonhttps://discussions.apple.com/message/16832350#16832350 follow the link user was having same problem. Solution was given.
Maybe you are looking for
-
I've just upgraded to Snow Leopard and I wanted to watch some previous keynote speeches and the latest rock and roll one, but the video is all blocky on Quicktime. When I load it up the sound is ok but the video is all blocky and the movement is jump
-
I had my favorite actress record my custom voicemail greet (Iphone 6), but in all of the hustle and bustle, I didn't tap the 'save' button. Is there a miracle I can pray for? I assume it never existed in the device, but it DID record. Anybody??? It w
-
I Can't see (browse) my files after upgrading to ML, WTH?
Hey, The files are there and if I know what i'm looking for spotlight will list and when I click the file is there but I can't just look at the Downloads, Documents or any other folder i've created before upgrading because it shows as empty. The spac
-
I have a swear word I need to beep out of a video in PP5. If I bring the audio into Soundbooth, how can I generate a tone to beep out the word? TIA Dean
-
How do I print from my I Pad 2 using Airport Express
How do I print from my I pad 2 using airport express.