Hi there i just am in the process of ordering creative cloud and i went to press the confirm button with all my details in and then a message came up saying ' Payment System Unavailable' Just wondering what i do?

I am encountering the same problem and I can not find the answers.I don't know what to do anymore.I am in Japan and i tried to call the numbers provided and it is in japanese.I can't understand..I hope someone here would help us.

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HT201413 one day i loggged on and all it said was acssecing itunes store but never got there. then a message came up saying "could not connect to itunes server. check your connection and try again later". what should i do?

one day i loggged on and all it said was acssecing itunes store but never got there. then a message came up saying "could not connect to itunes server. check your connection and try again later". what should i do?

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I am in the process of downloading creative cloud--I think....

It seems to be doing nothing. It is a grey box, says creative cloud at the top, and I have a blue spinner in the middle. Spinning and spinning. this has been going on for an hour. I see no progress indicator. What does this process look like, and at what point do I quit this thing and start over?

Hi Trishkoch,
Please try to perform following steps in order to resolve the problem.
1. Launch Task Manager(Win)/Activity Monitor(Mac)
2. Try to quit Creative Cloud Desktop app and background process CCHelper and CoreSync.
3. Relaunch Creative Cloud Desktop app.
Hope this helps.
Please let us know in case of any problem.
Thanks and Regards,
Sumit Singh

I transferred my CS 6 applications to a new computer, and now cannot access Illustrator, only the trial version of creative cloud. How can I access the software I own?

I bought a new Mac Pro, transferred my CS software to it from my old Mac Pro, now I cannot access Illustrator, only the trial cloud version. How can I use the software I have already purchased?

Just to clarify, in case this helps anyone. I transferred the whole CS 6 suite using Apple's migration assistant, and the only program in the suite that could not be accessed except through the trial cloud version was Illustrator. After over an hour on the Adobe support chat, it turned out that I needed to follow the prompts to purchase the cloud version, then type in the serial number for my CS software at a certain point in the process. There you go.

Hello Creative Cloud Illustrator Community. Help Please! This is with regard to compound paths and transparencies. I have set some type on a circle and then created outlines. I then placed the outlined type on a black stroked ring which I then selected "o

Hello Creative Cloud Illustrator Community:
Help Please!
This is with regard to creating a compound path:
I have set some white type on a circle and then created outlines. I then placed the outlined type on a black stroked ring which I then selected "outlined stroke." I then put both "outlined" graphical elements on a separate solid bkg. (all 3 are on the same layer). Lastly, I then selected the top two elements and went to "make" a "compound path" (because I want the type to be the "holes" so I can see through to the background). However, the only effect I get is the white outlined type turning black (the same color as the black ring). What am i doing wrong? I can achieve the desired result with simple boxes but it won't work with a circular type path, a stroked ring and a solid bkg.
Any help on this would be greatly appreciated!
Thank You!

Thanks for the response Jacob.
Unfortunately, I tried your suggestion with no success. BTW, minus front is now Subtract. Apparently, by clicking option>subtract, it works in the same way as minus front. I tried this to no avail.
Let me reiterate please.
I have 3 graphic elements-all on the same layer:
1. Background: Gold circle with a fill and no stroke.
2. Middle: Black ring (Stroked) inside gold background circle.
3. Top: White copy set on a circular type path and placed directly on top of middle black ring.
Both the middle black ring and top type path HAVE BEEN CONVERTED TO OUTLINES.
LASTLY, I select the Middle and Top, go to Compound Paths and choose "Make" and my white copy turns to black. Wrong!
WHAT I WANT TO HAPPEN: I want the white copy to become HOLES, so the GOLD background shows through.
Any solutions would be very much appreciated!

I am using os x 10.4.11 on a 2.4 ghz intel core 2 duo. I don't believe I can install lion on this system but was wondering what is the highest version I can use?

I am using os x 10.4.11 on a 2.4 ghz intel core 2 duo. I don't believe I can install lion on this system but was wondering what is the highest version I can use?

Here are the requirements for Lion:
http://osxdaily.com/2011/06/07/mac-os-x-10-7-lion-system-requirements/
In order to install Lion you have to have Snow Leopard and then update to 10.6.8:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Personally I suggest that you stop at Snow Leopard. It still is the most efficient OS that Apple has devised and it still works great. Go to the Lions only if there are feature that you really need. There may be a price to pay in slower performance though.
Ciao.

Stuck on the 'payment is being processed' page for Creative Cloud

I've been stuck on the same 'payment is being processed' page with the rotating logo for about 45 minutes while trying to start my Creative Cloud membership. I'm in the UK and being Sunday afternoon the customer support helpline is closed until tomorrow morning. I'm also waiting to speak to a LiveChat operator but the wait is ridiculous - 11 messages so far telling me how many people are in front of me. Anyway - is there some way to find out what has gone wrong, and how I can get out of the page or refresh this pruchase without duplicating my order?
Thank you.

Im also in UK. Same thing happened to me. I have a tight deadline, but it seems I just simply cannot buy the subscription.

Payment System Unavailable

I'm also having the "Payment System Unavailable" problem. It's a U.S. license and a U.S. credit card. It then tells me
"We're sorry, but we're having trouble processing your order. Please come back and try again later or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
I dialed the 800 number and found out that you're only open 5am-7pm PST Mon-Fri. So I tried online help and got to this:
"The best way to contact us...Call an agent Monday-Friday, 5am-7pm PST"
But, it's Saturday here.

We are investigating on this end. Which plan are you trying to purchase from the Creative Cloud Plans page at https://creative.adobe.com/plans? Feel free to email me directly at [email protected] or reply here.

I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left. How do I fix this?

I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left. Do I need to start completely over and delete the content in my new library to prevent duplicates or is there a way to continue the process?

I just got a MacBook Pro and I used Home Sharing to transfer my library from my PC. However, my PC's battery died in the middle of the process so only half of my music was transferred. The sharing option no longer shows up on the left. Do I need to start completely over and delete the content in my new library to prevent duplicates or is there a way to continue the process?

Adobe CC Payment System Unavailable

I have tried to upgrade to CC from my free trial and every time I input my information, I receive a "Payment System Unavailable" message. I tried to contact Adobe through any means I could see, not many, to try and rectify the issue to no avail. I really need these softwares tonight or early tomorrow morning. Anyone know how to get rid of this message?

Please contact Sales team directly via : Contact Customer Care
Or Adobe | Sales Inquiries
Hope this helps you.
Regards
Rajshree

This is just to report a problem with Apple updates. I updated recently and the computer brought up my 2012 desktop with all my 2014 files and data including stickies missing! Now I hesitate to do another Apple update. What would you do?

Apple Updates: This is just to report a problem. I updated recently and on restart the computer restored up my 2012 desktop with all my 2014 files and data including stickies missing!!! Now I hesitate to do another Apple update. What would you do?

If all your files are missing
You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.
If files are missing from one folder
Change the Finder view mode; for example, from icon view to list view, or vice versa.
If files are present, but seem outdated
You may have started up from a different volume (disk.) Open the Startup Disk preference pane and check the selection.

Payment System unavailable (token_cybersource_error_500)

Hello we have been trying to purchase a monthly creative cloud for business creative cloud plan for the past 2 weeks.
I've tried with different credit cards and different browsers but in all cases end up with a
"Payment System Unavailable" (see image below).
I have also talked with a representative on the phone provided who transferred me to a company that sells subscriptions in my country (Greece), however they can only offer annual subscriptions and our company would like a monthly plan.

Hi,
Please contact the support through call/chat for the billing related queries.
Contact Customer Care
Regards,
Sheena

Recently while using my iMac the display will just cut off but the machine is still running and I have to press the power button to get the display to cut back on. What is causing this?

Recently while using my iMac the display will just cut off but the machine is still running and I have to press the power button to get the display to cut back on. What is causing this?

Look in System Preferences/Energy Saver.

What services are unavailable in the $19.99 version of Creative Cloud that I would find in the $49.9

What services are unavailable inthe $19.99 per month version of creative cloud that I would find in the 49.99 per month version?

The $19.99 plan is not the full Cloud - it's a Single App subscription. One app only. All the other apps are 30 day free trials then they stop working.
If you choose to subscribe to Muse, and Muse alone, as a Single App subscription then it's $14.99/month.
Click the Join button under Single App at https://creative.adobe.com/plans and click on each app to see their individual pricing.
If you want more than 2 apps then the full Cloud is more cost effective.

I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

An Duine please see Creative Cloud Help | Creative Cloud for desktop for information on how to resolve the current error.

Hi there i just am in the process of ordering creative cloud and i went to press the confirm button with all my details in and then a message came up saying ' Payment System Unavailable' Just wondering what i do?

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