Hi there, I just signed up and put in all my information and when I got to the end it said we can't process your request at this time. Does that mean it didn't work or that the system is down right now?
Hello
I just signed up to start downloading music on my ipod and when I got to the end it said can't process now. Does that mean that the system is down or will I need to do this all over again?> Thank you
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
Similar Messages
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What is the deal? I'm trying to request service for my ipod touch and every time I go through everything and submit it, it says "Sorry we can't process your request at this time..." I'm getting very frustrated. Please help.
Thanks for the detail.
I believe you are doing your best, in the right place. How long have you tried ?
May be the sistem in your area is really busy. Can you wait few hours or contact them with a Message ?
Or try a Service provider http://support.apple.com/kb/HT1434 -
Hi Itunes was working on monday and now it isn't, it's giving me this error anytime I try to access updates for my apps or buy new apps, any ideas?
just started having the same issue since aobut 2 hours ago. I did downloads yesterday morning and it was working just fine.
as of 2 hours ago it's showing cannot connect to itunes store at all not even under top 25, cateogories nothing. just wondering if there is anything that has gone wrong with the itunes store. -
I change my apple ID and password like a week now and after changing all my information and MY apple ID, i noticed that i lost all my picture in my camer roll and my photo stream too ;(.. Can anyone please help me how to bring it back all my photos?
I don't know about your camera roll, but for photostream just do this:
Go into Settings > iCloud > Delete Account and then sign back in using your Apple ID information.
Make sure to do the same thing with your iTunes and App Store options.
Settings > iTunes and App Store > Click Email and sign out, then sign back in. -
what settings do I need to have to access Ashford University's student portal using either Safari or Firefox when I get the following message: The system is unable to process your response at this time. If you feel you have received this message in error. Please contact your System Administrator, or try again at a later time.
I am able to get to the Ashford University login display with no difficulties with both Firefox and Safari. Obviously without a student password I cannot go any further. If you can do the same, then clearly the problem is at the other end. If that is the same case with you, then there is no advice that I can give you but to stir the pot as best you can.
Ciao. -
Hi My ipad 4 cant connect to the appstore its says Fatal Unable to process your request. Please Try again.
I had the same problem last night with my iPad Mini and then this morning on my iPhone. I did contact support this morning and they sent me a form to complete for the engineers. Support did tell me that I don't have to change my password (have done it already twice - frustrating!!).. Last night I was able to get my iPad to work but I had to sync it on my computer, after back up/sync was completed, the item that I was able to purchase on my iPhone yesterday finally was able to download onto my iPad. But wasn't able to get into the itune store online kept receiving the same error.
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The itunes stores said we could not complete your request an unknown error occured how do i fix this?
Hi The99reddragon,
Thanks for visiting Apple Support Communities.
You may have been affected by this system issue that occured:
Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
From Apple Services, Stores, and iCloud.
If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy -
When I started to update to iOS 5, the update went but at the end it said connection has timed out. Help me?
Have you tried disabling the computer's security software during the download and update.
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Just updated my I pad 2 and some of my apps are dim and say waiting. Is this something that takes a long time or could something be wrong?
That means they are in the queue to be updated.
If everything is working it will depend on the speed of your wifi connection as to how long it takes. -
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My I4S went through the update process,but at the end said it could not update it. Can anyone help.
Well, the support document that you used to link here talks about restore error codes. Did you find the error code you received on that sheet? Do you have the latest version of iTunes loaded (v10.7) on the computer?
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Hello! I want to set up an appointement with Genius Bar but when i choose the available date and try to confirm there is this message appears : We're sorry. There was an error processing your request. Click OK to try again. HELP ME PLEASE
I have called the store with the same problem but the answer is this must be done on line. I was told to use a different browser but it has made no difference - I am still having the same problem
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Please help me, I gave my information out to a person and he has changed all my information and I can't log back in.
Adrian Lee is the person I gave it to.
He told me to email him my information so he can level me up in the game Clash of Clans so I did and he changed all my information and I told him to give it back via email and he refused but suggested to restore my iPod and it would go back to normal and I dis, I nearly lost everything since I haven't backed it up for a while and I'm a Music Producer, this password is my paycheck, my food, my rent, my everything, now I'm not sure if this is the right place to go to but please help me. i'm begging you to please restore my password.. I'm not asking for anything of what I lost back, just my password so I can change it, get my things back and move on with my life. I have really back anxiety attacks. Please. I'm begging you. You guys are my last chance..
<Emails Edited By Host>If you can't contact the person and get the information back then:
- Contact the police for help
- Restore from backup.
If you can't get it from the person or from a backup then it is lost.
In the future be carrful about who you give your login information to. -
Since the end of November, I can't send mail via Hotmail from Mail.
I have had my Hotmail account set up in Mail for a number of years and it has been working fine. Suddenly, since the end of November, I can only receive emails but not send. If I try to send it says 'connections to the "smtp.live.com" server timed out'.
I have tried specifying different ports, erasing and re-setting up the account - nothing has worked. Please can someone help?Did you set up your SPF record in your DNS? If not you can find more info about that here
http://www.openspf.org/
Something like this is what you'll probably need
"v=spf1 a mx"
Good luck -
i have uninstalled Adobe app, and Mac keeper, but there are still both two icon of them at the top the screen, does that mean I didn't uninstall them completely ? Anybody could help ?
See here for General Info > Uninstalling applications
And see here for...
MacKeeper have recently said that the uninstaller from here:
http://applehelpwriter.wordpress.com/2011/09/21/how-to-uninstall-mackeeper-malwa re/
now works
From Here > https://discussions.apple.com/docs/DOC-3036
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