Hijack

<blockquote>Locked as duplicate thread. Original thread - https://support.mozilla.com/en-US/forum/1/745780 -FF4L</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
I did a Firefox search and tried to go to Microsoft Outlook 2010. I was hijacked and foreless.com popped up. Other sites have hijacked other searches. Had trouble getting out of this hijackers lair. I use Outlook 2007, Windows Vista.
== This happened
==
Every time Firefox opened
== Started Tues, Aug 3, 2010
==
== Troubleshooting information
==
Java 6.0.20, Microsoft.NET, Persona and Yahoo! Toolbar added.
== Firefox version
==
3.6.8
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)
== Plugins installed
==
*-The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Default Plug-in
*Shockwave Flash 10.1 r53
*GEPlugin
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Google Update
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Adobe PDF Plug-In For Firefox and Netscape

Similar Messages

When I try to login it doesn't recognise my birthdate - I forget passwords, but not my birthday! And it used to work just fine. Have I been hijacked??

When I try to access my password (which I'm sure is correct - I wrote it down naughty gran!) it doesnt recognise my birthday! So I tried via 'send me an email' twice and I don't get one (I tried twice). Have I been hijacked?? (BTW I accessed the forum via another account, but I'm annoyed cos I cant access photostream and anxious cos the other one is linked to my credit card)

Start with the most basic thing that you can try. Unplug the router from power for about 30 seconds, and restart the printer and the iPad and plug the router back into power.

Safari Hijacked and Certificates that won't go away. Malware?

Four times over the last 4 or 5 months "something" hijacks Safari and freezes it.
The first 3 times I was in Google.   I clicked on a site, it would freeze Safari and I would get a message from an unrelated website telling me to call a number for Apple Support which was not Apple.
Each of those 3 times I called Apple Care and they went to Finder>Library> Cache and removed files from Launch Agents, Launch Daemons and Plug-ins. That removed the problem.
This time I was in Words With Friends when a Certificate popped up for the website Secure.RubiconProject.Com.   I spent over an hour on the phone with Apple looking for bad files. None were found but we couldn't get rid of the Certificate and Safari was frozen.   Also, WWF would keep crashing Safari.
The Apple guy had me install a 2 week free trial of Web Root antivirus. It found some problems which it took care of. When I went back to Words with Friends the Certificate popped up again but this time I clicked on it since Web Root would tell me if there was an issue.
The screen was blank but since then: 1. No certificate and 2. an error message that was always across the top of WWF about having to reload the page was gone. When I used Firefox to work on this problem with Apple, I would keep getting a message that said Firefox would not direct this to another page and I had to click an OK button. That is gone.
I don't know why I keep getting this issue since each time it is different.   I told Apple guy that I had read that Apple doesn't need antivirus and in fact they can cause more problems than they help.   He said Apple has a Firewall but nothing for malware which is become more and more prevalent. There are threads here about not needed anti viruses but I'm at a loss.
I have Apple Care for 2 more years but I don't want to keep calling them if I can find a solution to this. I'm not tech savvy.   I would like an antivirus that is a one time fee.
Advice please?

You may have inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it.
Although adware relies upon deception, it does not get installed without your consent, and "anti-virus" utilities cannot prevent users from willfully installing garbage. Only you can do that, by recognizing adware's appearance, which is constantly changing as adware authors constantly attempt to thwart automatic means of detection.
For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.
Webroot is garbage that won't help prevent adware. Uninstall it. Be sure to follow its uninstallation instructions.
I have Apple Care for 2 more years but I don't want to keep calling them if I can find a solution to this.
You should call them, as often as necessary. AppleCare is a service you paid for. Let them work for you. I suggest you express your displeasure regarding their inept recommendation to install Webroot. OS X's software firewall is also completely irrelevant to your concern.

If I have several tabs/windows open and I go to a new page, it hijack several of my current windows with that same URL. How to stop?

I frequently have a couple of windows with several tabs in each window open. For example, I always have a small window open in the corner of my screen with a time tracking program set up. Sometimes when I open a new tab or window and go to a URL (not thru a search engine, but just directly), it will "hijack" one or more of my other tabs/windows and plug in that same URL, losing whatever I had previously open. I've checked through all the prefs and I don't see why or how this problem is happening. What gives? I'm on an iMac using OS X Yosemite 10.10.1 using Firefox 34.0.5. HELP!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Safari and Firefox seem to have been hijacked

Safari and Firefox seem to have been hijacked. When I type hotmail it takes me to some netgear wn2500rp genie. Help!

Hi,
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
http://support.apple.com/kb/TS1594
Make sure Safari is running in 32-bit mode. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.
If Safari still crashes, go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If it's a successful launch, then that .plist file needs to be moved to the Trash.
Carolyn

How do i stop websites from hijacking my firefox home page setting? this hijacker didn't even identify itself with a logo.

at least two times my firefox preference home page has been changed. bing did it the first time, and there have been others. this time it is an unknown location. the new home page has no logo, and i'm not sure who it is. i've got avg protection software, the purchased version, for protection, but now i'm not sure if we are secure. not even sure how this hijack occurred. when i shut the system down using sleep, the system said new software updates would be installed on startup for firefox. the next time i started up, there was this new home page. is there anyway to prevent this from happening in the first place. if i install new software and the home page is changed, i can correct that, but this change was out of the blue. i think it was associated with firefox, but i'm not really sure. haven't installed new software for ages.
can anyone help with prevention?

Please create a screenshot of your Firefox by following the guide mentioned at [[How do I create a screenshot of my problem?]].
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help me to visualize the problem.
Also, I am assuming you have not clicked any links saying something like 'Set this page as my homepage'? This may seem a stupid question, but you may have inadvertently done this by pressing Enter on a page.

How can I stop gmail login from hijacking my blueyonder webmail

( Please note that I have posted this story, as a reply to someone else's gmail problem; but now realise it should be a separate question. At least I realised..... eventually.)
I recently set up a gmail account: in my ignorance, I thought it was a good idea. How wrong!!!
Since getting this computer several years ago, I've had no big problems with Firefox; but weirdly I couldn't get thunderbird to connect to the server: so, I've just been using Virgin-media's webmail. A year or so ago, Virgin passed their email service over to Goggle: making their webmail now over-complicated and messy on the screen- with many click-buttons duplicated, and some useful functions have been removed completely. Even with the old-style appearance option; my experience is worsened. For example, if I want to "add a new contact", I now have to open another tab in the new "standard" view: there is no longer any way to do it in the preferred previous view!! I don't like the new "standard" view because over half of the screen is covered by things other than my emails! I don't want to constantly have to look at multiple search boxes; and all those repeated clickables.
So, now I'll describe what happened when I registered for gmail: to my deepest regret!!!!! Suddenly I found my open virgin webmail page (tab) was being repeatedly HIJACKED, and taken a gmail login page. I never asked for any synchronization/amalgamation of my virgin (blueyonder.co.uk) email account and this flaming gmail account. So I closed the gmail account: because it is too much trouble for sweet f.a. in benefit! Google confirmed the gmail account is closed.
But the same blasted thing keeps happening: my open blueyonder page disappears, and the gmail login page appears. Goggle must have installed some form of MALWARE.... IT IS HIJACKING MY FIREFOX !!!
I have hunted all around goggle, including forums, for info on how to remove this unwanted malware. There is no info on how to remove anything goggle! There is no access route to ask actual people at goggle.
Perhaps Firefox folk can help? Please!

Please start by clearing your cache. [[How to clear the Firefox cache]] This will clear all old history of the page. Since Google has confirmed the account is closed but the MX records for the domain still have google servers: [http://mxtoolbox.com/SuperTool.aspx?action=mx%3ablueyonder.co.uk%29&run=toolpage] the email address will still be directed to a gmail login page. When closing a gmail account it can take up to 24 hours to fully close. Clearing the browser's cache will remove the stored local cache from the last 24 hours.
If there is malware, or the page is being hijacked there are some recommended scanners below:
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

My email address has changed on iphone, but the orignal old email address keeps popping up for password and I cannot reset it as my old email address was hijacked and closed. How can i use my current email address for all iphone functions?

I have iphone4s with the operating system of 8.1. I changed my email address which was used to register my iphone due to hijacking. I am able to read all my emails using the new address. However, I can not download apps as it keep asking me to provide the password for the original registered email address. I do not have the access to the email address, so I can not retreive the password. I want to clear this mess by resetting everything, and register my current email address as the only one to communicate on my iphone. Please teach me how?

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

Office 2013 BUG report: undesirable components (and various hijacks) are installed against user's will and cannot be removed

Installing Office 2013 Pro Plus RTM x64 on a fresh Windows 8 Pro WMC system.
Used Custom setup procedure to install only the desired software, i.e. unchecking most of the checkboxes.
After setup, a lot of undesirable software got nevertheless installed although it was specifically UNCHECKED at setup time, e.g. "Office Themes", "Microsoft SharePoint Foundation support", "Compare Diagnostics blahblah" + a bunch of outdated truetype
fonts.
No matter how many times we run again the "Change" setup from Windows' "Programs and Features" and uncheck these components, the setup routine does NOT uninstall them, with or without reboot etc. Basically, the Add/Remove function of the setup has NO EFFECT.
The setup also installs (offering no choice or notice to the users) a lot of undesirable bloatware e.g. some "Office Upload Center", "Spreadsheet Compare" etc. and several tasks (Office 2013 Sync-something stuff) & services & explorer hijacks (a greyed-out
"Skydrive Pro", what the...) AGAINST the user's will or consent.
These unwanted apps and hijacks seemingly cannot be uninstalled, not even kept from running and reenabling itself - except if killing the tasks using the Task Manager, then deleting (!) the files from their respective folders, in addition to editing the
registry to get rid of all this stuff. Of course the crap gets reinstalled/reenabled with any further launch of the office setup...
Reminds me a lot of bad practices by malicious software. :|
Office techs and engineers, PLEASE don't promise a customized setup option if it's for it to be snake oil... And don't offer a post-setup "Add/remove" or "Change" routine that has absolutely no effect whatsoever... And don't install unneeded/undesirable
useless features as tasks and hijacks that cannot be killed or get rid of...
Or at least please mention explicitely that you know better than users themselves, what they want and need and decide... :)
As a sidenote, the same issues were present with Office 2010 Pro Plus SP1 - Sharepoint stuff and office themes and all that jazz was already installed even when deliberately left unchecked, and could never be uninstalled afterwards.

Hi,
First, I want to confirm with you that whether you install Office via MSI or Click to Run.
Only volume-licensed versions of Click-to-Run installations can be customized using the Click-to-Run Admin Tool. Retail versions of Click-to-Run, however, do not support the use of the Admin
Tool or provide any user interface based customizations to the product. These versions, for example, do not allow the user to choose what applications or features to not install or even the location of the installation files.
If you used MSI installation, then check to see the steps in the link below:
http://office.microsoft.com/en-us/excel-help/install-or-remove-individual-office-programs-and-components-HA010354261.aspx
Note: We can’t remove Office programs individually after the suite has been installed. You must uninstall Office completely, and then reinstall it using a custom installation.
Also, here’s a link about Office Customization Tool changes in Office 2010, the
Office Customization Tool is part of the Setup program and is the primary tool that administrators use to customize an Office 2010 client installation:
http://blogs.technet.com/b/office_resource_kit/archive/2010/01/05/office-customization-tool-changes-in-office-2010.aspx
Jaynet Zhang
TechNet Community Support
A new Office has arrived, try it now.
A beautiful Start. It begins here. Windows 8 and Windows RT.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

How can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

Hello pscorning1,
I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden

How do I stop other search engines from continually hijacking the firefox browser?

I'm fed up with this happening and not being able to get back to firefox without significant drama. Is there some way I can set up a permanent barrier, and it it malware that's causing the problem?

Permanently? Hardly. However, you could store some settings (like search engine, default start page) in user.js file (in your Firefox data folder).
Sadly, some malwares use the same trick to hijack search engines as well.
If you think the hijack is due to malware, run Spybot and adwcleaner.

How am I supposed to get help with a browser hijacker when I cannot contact no one and every single option in the knowlege base concerning this doesn't work?

I have some spyware on my system that neither my malaware bytes, comodo antivirus, spybot search and destroy, and a few others I've tried, can detect. The piece of spyware is a browser hijacker that keeps hijacking my firefox homepage and nothing I can do will get rid of it.
the problem only happens in firefox and no other browser is affected. basically my homepage gets changed to the following:
http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox
Yes there are numerous options about this in the support section but none of them work. I have tried everything and I do mean everything and each time I restart firefox the bloody thing comes back. I've reset the pc - works until you close down the browser and restart it. I've gone into my profiles, i.e. user/AppData/Mozilla/firefox and deleted the .js files, parent.lock files - comes back on firefox restart. I've searched the registry the best I can. I have even put an entry into the Hosts file in syst32 and that has afforded me partial success in that I now get a 404 instead of the pesky and irritating jaamla search page. I have even gone into the About:config settings and wiped the url but no matter what I do it always comes back on restart and it's only with firefox.
This is something that firefox needs to look into and not assume that just because there are a few answers in the support section that they all work, because all of the options appear to work until firefox is restarted.
It even comes back after a complete uninstall and wipe - I am at a loss at what to do and where to go next. Please help!

I think the next step is to use Windows 7's auditing feature to figure out what processes are touching the file other than firefox.exe.
This is somewhat arduous to set up, but here's what I did. I have Win 7 Pro and I don't know whether this works on other versions.
(1) Open the Event Viewer to the Security log
Start menu > Control Panel > System and Security category > Administrative Tools
This should launch a folder of shortcuts. Double-click Event Viewer. If Windows objects, you may need to right-click> Run as Administrator.
In the left pane of the Event Viewer, click Security.
(2) Enable object auditing
In the Administrative Tools folder, double-click Local Security Policy (or right-click > Run as Administrator).
In the left pane, expand Local Policies and click Audit Policy.
In the right pane, double-click Audit object access and turn on both success and failure and OK the change. (screen shot attached)
(3) Enable auditing on prefs.js
Right-click your prefs.js file > Properties, click the Security tab, then the Advanced button. In the Advanced Security Settings dialog, click the Audit tab, then the Continue button. (screen shot attached)
Click the Add button and type Everyone, then click Check Names. After you click OK, you should get a dialog with numerous checkboxes. Clicking the Full Control box for each column should select everything. Then OK that. (screen shot attached)
(4) Test
Change a preference in Firefox that updates prefs.js (for example, you can change your home page). Then when you switch over to the Event Viewer, you can click Refresh on the right side (or choose a different category such as Application and then Security again to refresh the list), and you should find a listing in the File System task category for "a handle to the object was requested" for prefs.js, showing firefox.exe to be the active process. (screen shot attached)
(5) Assuming the test works, exit Firefox and watch for any other process touching the file.
When you're through, you probably want to turn this all off again, since it does use cycles in the background.

Flash hijacking HTML links while images are loading

I've designed a slide show player using Flash and Actionscript 3.0 which loads several external images. While the images are loading, the HTML links on my page (outside of the Flash movie) don't work. As soon as all the images are loaded, the links start working again. It seems like the Flash player is hijacking the browser while the images are loading which can take the better part of a minute depending on my connection speed. I can click an HTML link once during the loading time and as soon as the images have loaded, the browser loads the new page (the one the HTML links to). Once all the images are in my Temporary Internet Files folder, this problem ceases to exist (since the images no longer need to be downloaded). It's only first-time viewers that will have this problem, but it's a pretty major problem.
To see what I'm talking about, go to:
http://www.ericlindberg.com/indexTemp.html
Click the Images button after the "Loading..." animation disappears but before all the images are loaded. As the images load the thumbnails at the bottom of the Flash player go from 50% to 100% opaque. If you click the "Images" button before all the thumbnails are 100% opaque, nothing happens. However, once they are all loaded and the thumbnails are all 100% opaque, the "Images" page loads. You can do the same thing with any of the subpages in the Images section of the site and get the same results.
Any advice would be greatly appreciated.
Joe

I have something similar on my site.
http://alt-web.com/gallery.shtml
You might try using CSS rollovers instead of MM (javascript) rollovers. Straight HTML links load fast and work immediately.
http://alt-web.com/DEMOS/CSS-Sprites-II.shtml
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
www.alt-web.com/
www.twitter.com/altweb

What keeps hijacking my Firefox in several different ways and what can I do about it?

I would like to know who/what/how hijacks my homepage and changes it into something I don't want? It was just changed to Roboform, which is an add-on that I have but it has never hijacked me before and I don't think Roboform did it.
I just recently "restored" my Firefox because all sorts of ?malware? were hijacking me and creating new tabs that wanted me to download various things. I used my IE8 for a while researching my Firefox issue and running 3 different virus/malware removal programs. After everything looked good there I added back my Roboform to the "restored" firefox and everything was good until now.
I see I still have Adobe add-ons. I have been very suspicious of Adobe, Java and Google. I still have some unwanted additions that Google downloaded that I can't seem to get rid of even when I do an uninstall. OTshot is one of them. Since so many applications require Java and Adobe, I would also like to know if there is a way to use any of them without running the strong risk of malware?
It is interesting to me that IE8 didn't have any problems with the malware before I removed it. IE8 has lots of other problems though and IE9 never upgrade successfully, which is why I now use Firefox.
Thanks

When add-ons upgrade, they often open a page to tell you about their new features, but this should be in addition to your home page, in a separate tab. This is designed to be a one-time event, and you won't find that page listed when you check your home page setting in the Options dialog. Does that sounds consistent with what happened?
Some users got Otshot (Hotshot) last year when installing an unofficial distribution of Firefox. If you see that, you should clean it out. See: [https://support.mozilla.org/questions/954851 when i installed firefox i also got something called Otshot. it's not in my directory of programs. how do i uninstall it?].

How do I stop my search engine from being "hijacked"? I can no longer get direct access to websites.

When I open my Mozilla Start Page, I type in a name or website I am searching and Google provides the usual list of websites. When I click on the website I want it won't open. Instead I keep getting redirected instead of going directly to the website. How I can I stop this from happening?

I would normally wonder if this was a malware problem, but apparently a day or so ago there may have been dns problems relating to google.
Have a look at the thread [http://support.mozilla.com/en-US/questions/773501 Search bar causes browser to be hijacked]
That gives suggestion for
* re-seting the search bar
* sorting out malware
* and if necessary considering changing DNS

Airport hijacking PC IP address (or something like that)

I have a G5 (running Tiger), iMac (running Tiger), PC (running XP) and a Snow Airport hooked up to a Router (XSense MIH-120 xRouter) which is in turn connected to my Residential Comcast Modem which is hooked up to their system and then the web.
All three computers are set up to get their IP's via DHCP which both Mac's do fine, but whenever I have the Airport turned on the PC is unable to access the internet.
It's as if the Airport is somehow hijacking the PC's IP address.
When I turn the Airport off and reset the PC it connects no problem. Turn the Airport back on and the PC loses connectivity again.
With the Airport disconnected I go into the Routers admin and set the starting IP's to 24 or whatever - to make sure everything is getting new numbers, and again the Mac's and the PC get their respective new numbers. I turn the Airport back on and the PC loses connectivity again.
Any ideas??
BTW I have the Airport to connect to yet another iMac in another room, but that's not part of the equation because it's off half the time, so the problem stops at the Airport which is also password protected.

I took your advice and disabled the internal router and now that it's working as a bridge between the iMac and the router things seem to be working fine. I haven't turned the PC on yet so I'm not sure if this will screw things up like it was before.
I don't think so though, because after performing a hard reset and following Apple's step-by-step instructions http://docs.info.apple.com/article.html?artnum=106685 I had to type in specific IP information into the corresponding fields to access the ABS.
Before, when I accessed the ABS to set it up I connected to it straight away after hooking up the ethernet cable.
So now, at least, I have the latest software in the ABS and the router disabled, so time to fire up the PC.....

Hijack

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