HKEY_LOCAL_MACHINE\Software\Classes/Quicktime.Quicktime\CLSID
O.k. it seems there are many posts identifying the same problem I'm having when trying to download the newer version of QuickTime & iTunes for the 2nd generation iPods. Like other posts, when trying to delete the older version (as instructed on the Apple website) my computer won't allow me to completely uninstall QuickTime. And when trying to install the newer version I continue to receive the following error message: HKEYLOCALMACHINE\Software\Classes/Quicktime.Quicktime\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.
Are there any Apple techs (or support personnel) out there that can help us solve this problem? I can't tell you how many times were have tried to delete the older version of QuickTime and install newer versions since Xmas eve. It shouldn't be this much work to use the iPod.
After attempting other suggested fixes listed on the forum to this problem I followed the steps outlined by PrimusBodacious and it finally worked!!!! A couple things to keep in mind, you have to ignore any messages telling you that you don't have access (step #4) because you can get in to change permissions, and most likely the first time you try to reinstall you will get the same error message, or similar error message. I had additional error messages with different ending extensions: HKEYLOCALMACHINE\Software\Classes/Quicktime.Quicktime\Curver
HKEYLOCALMACHINE\Software\Classes/Quicktime.Quicktime\NotInsertable
Just keep following the steps outlined.
After five very frustrating days both my daughter's iPods now work.
Dell Windows XP
Dell Windows XP
Similar Messages
-
hi all
been given as a birthday prezzy an i pod touch, i tunes and quicktime refuses to install but can download , keeps coming up wth the following error msg.
HKEY_LOCAL_MACHINES\software\classes\quicktime\qt\shell\open\command
help!!
alanHello, I am having a similar problem as described here. Except there are a series of other registry keys with restricted access. In an attempt to completely uninstall quicktimes to reinstall with itunes 7, I tried deleting these registry keys and was unable. I found this post and tried to change permisions and was still unable. the error messages I recieve when I try to install quicktimes stand-alone or itunes
iTunes + QuickTime
Error 1905.Module C:\Program Files\QuickTime\QTOCONTROL.dll failed to unregister
HRESULT -2147220472. Contact your support
personnel.
plus a few others like this one with slightly varrying keys, then the installation continues before a final error message appears and closes the installation
Could not open key:HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your
suppoer persoannel.
Windows XP -
New IPOD nano and getting HKEY_LOCAL_Machine\software\Classes\quicktime
I tried to install the software for my new iPod Nano and it would nto load for this message:
could not open key: HKEYLOCALMACHINE\Software\Classes\QuickTime,QuickTime\CLSID. Verify that you have sufficient access to that key, or contact your support personnel. I've tried shutting off the firewall and made APPLE a trusted site. I even removed the old Quicktime from my computer and this did not work. Please help this not very tech savvy old lady.I had a similar error:
Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib
.QuickTimePlayerApp\CLSID. Verify that you have
sufficient access to that key, or contact your
support personel.
Apple help told me it was a Windows problem and that
I needed the Service Pack 2 (SP2). I already had that
update, so that alone was not the problem. In surfing
the net, I found an answer for my error that worked
on bleepingcomputer.com from HitSquad. Here it is, it
may work for you too:
Click Start>Run and type "regedit" (without the
quotes)in the Run dialog box and click OK. This will
open the Windows Registry Editor. In the left side of
the window, navigate to the path in the error
message. HKEYLOCALMACHINE is the top folder,
Software is the next folder, etc., etc. Right click
on the Quicktime.qt folder and select
"Permissions...". In the Security tab, it should list
Group or user names you have. Select a user name and
in the lower part of the window, make sure "Full
Control" and "Read" have check marks under "Allow".
Click "Apply". Now log back on under the username
listed in the upper part of the window.
Mine had a strange twist, even though I am an
Adminstrator on my computer, for some reason, my user
name was not listed. My son's user name was - maybe
because he loaded the itunes initially? I changed his
account to administrator and loaded itunes and
QuickTime under his name and the error went away.
Anyway, itunes 7 is now working. I'm no expert, but
this worked for me. Good Luck!
JB
This was a fix for me. I have to use my wifes log in to windows. I think she might have loaded the itunes a while ago under her log in. Good Luck everyone. At least now I can use my 80 gig ipod for something else than a paper weight. I must say though, Microsoft would have had a fix by now for this.
Good night and good luck,
Chief -
Having issues here iTunes and QuickTime on Windows here. Installing them leaves the message:
'Could not open Key: HKEYLOCALMACHINE\Software\Classes\QuickTime.qt\DefaultIcon'
I presume this means there is problems creating the icon for the progam and I have to go through the Registry Keys? But anyway I am an administrator, I've used the windows cleanup thing but I'm still getting this message.
Any response would be so much more than gratefulHello, I am having a similar problem as described here. Except there are a series of other registry keys with restricted access. In an attempt to completely uninstall quicktimes to reinstall with itunes 7, I tried deleting these registry keys and was unable. I found this post and tried to change permisions and was still unable. the error messages I recieve when I try to install quicktimes stand-alone or itunes
iTunes + QuickTime
Error 1905.Module C:\Program Files\QuickTime\QTOCONTROL.dll failed to unregister
HRESULT -2147220472. Contact your support
personnel.
plus a few others like this one with slightly varrying keys, then the installation continues before a final error message appears and closes the installation
Could not open key:HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your
suppoer persoannel.
Windows XP -
HKEY_LOCAL_MACHINE/software/classes/quicktime.qt/default icon
Every time I try and download the new iTunes this message appears every time.HKEYLOCALMACHINE/software/classes/quicktime.qt/default icon. Varify you have access to that key etc.
CAN ANYONE HELP ME PEASE!I had a similar error:
Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib
.QuickTimePlayerApp\CLSID. Verify that you have
sufficient access to that key, or contact your
support personel.
Apple help told me it was a Windows problem and that
I needed the Service Pack 2 (SP2). I already had that
update, so that alone was not the problem. In surfing
the net, I found an answer for my error that worked
on bleepingcomputer.com from HitSquad. Here it is, it
may work for you too:
Click Start>Run and type "regedit" (without the
quotes)in the Run dialog box and click OK. This will
open the Windows Registry Editor. In the left side of
the window, navigate to the path in the error
message. HKEYLOCALMACHINE is the top folder,
Software is the next folder, etc., etc. Right click
on the Quicktime.qt folder and select
"Permissions...". In the Security tab, it should list
Group or user names you have. Select a user name and
in the lower part of the window, make sure "Full
Control" and "Read" have check marks under "Allow".
Click "Apply". Now log back on under the username
listed in the upper part of the window.
Mine had a strange twist, even though I am an
Adminstrator on my computer, for some reason, my user
name was not listed. My son's user name was - maybe
because he loaded the itunes initially? I changed his
account to administrator and loaded itunes and
QuickTime under his name and the error went away.
Anyway, itunes 7 is now working. I'm no expert, but
this worked for me. Good Luck!
JB
This was a fix for me. I have to use my wifes log in to windows. I think she might have loaded the itunes a while ago under her log in. Good Luck everyone. At least now I can use my 80 gig ipod for something else than a paper weight. I must say though, Microsoft would have had a fix by now for this.
Good night and good luck,
Chief -
I get this message:
Could not open key HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have suffficient access to that key, or contact your support personel.
when trying to install new versions of Quicktime and itunes. Could it be because I used my email on more than one computer to download itunes 7?This has to do with permissions in the registry. Take a look at the post by Primus Bodacious in this link
http://discussions.apple.com/thread.jspa?threadID=688433&tstart=30
Also these on permissions
http://support.microsoft.com/?kbid=308421
http://support.microsoft.com/kb/308419/ -
So I am try to install itunes and I get a message "Could not open: HKEY_LOCAL_MACHINE\Software\Classes\.aif\OpenWithList\itunes.exe. Verify that you have sufficient access to that key, or contact your support personal." I have try to download itunes in the past and had the same thing happen to me. So I waited for a newer version of itunes but itis still the same BULL
Hi djdeni,
Thanks for using Apple Support Communities. This article has steps you can take for issues installing or updating iTunes that may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari -
I'm updating itunes and post this message:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.aif\OpenWithList\iTunes.exe
acces denied
Please I need help
ThanksHi djdeni,
Thanks for using Apple Support Communities. This article has steps you can take for issues installing or updating iTunes that may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari -
I am trying to upgrade Itunes I and I keep recieving this error message
Hkey_local_machine\software\classes\.m4v\open withprogtds.
Pleaseeee Help : )Hi djdeni,
Thanks for using Apple Support Communities. This article has steps you can take for issues installing or updating iTunes that may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari -
can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!
Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled -
when i try to download itunes i get a message hkey_local_machine\software\classes\dapp\shell. verify that you have access to that key. what do i do
Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled -
HKEYLocalMachines\software\classes\quicktimeplayerslib.quicktimeplayerapp\clsid. Verify you have sufficiant access to that key. HELP I purchased a Ipod Shuffle & cannot get past this message. I am not all that computer savy so if someone can give me a step by step process on what I need to do. Thanks
HKEYLocalMachines\software\classes\quicktimeplayerslib.quicktimeplayerapp\clsid. Verify you have sufficiant access to that key. HELP I purchased a Ipod Shuffle & cannot get past this message. I am not all that computer savy so if someone can give me a step by step process on what I need to do. Thanks
-
The title says it all somehow my HKEY_LOCAL_MACHINE\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository got deleted so i need someone to send me theirs (windows 8 only please!) This has
caused all apps to be disabled so please HELP. Thanks in advance!I fixed it myself.
You have to create a new user account. Now you might say that this is impossible due to the fact that the "PC Settings" app is disabled, but you can use the command prompt an a workaround.
1st step: right-click the bottom left of your screen and select "Command Prompt (Admin)"
2nd step: type "net user /add NEWUSERNAME NEWPASSWORD" without the quotes and hit enter
3rd step: if you get the success message type "net user NEWUSERNAME /active on
Now Logoff and go to your new account and apps should work!
You might to remove your old account from control panel and user accounts. There is an option to save the files from your old account to the desktop of your new account. Hope this helps you. -
Error message hkey_local_machine\software\classes\itunes.aifc keeps appearing when updating. Then update uninstalls. I was trying to fix a missing driver error.
Press WinLogoKey+R to open the Run... dialog box
Type in Regedit and press enter/return
Tap the plus symbol next to HKEY_LOCAL_MACHINE
Tap the plus symbol next to SOFTWARE
Press C on the keyboard, then again or scroll down until Classes is selected
Tap the plus symbol or use the right-arrow key to open the branch
Press i on the keyboard, then use the Page Down key, scroll bar or arrow keys to locate iTunes.aifc
The registry editor should now look something like this: (Click to enlarge)
Right-click on the iTunes.aifc key and click Permissions... to see what is going on. My current permissions for the iTunes.aifc key are shown below: Giving Administrators and/or yourself Full Control should be enough to let the installer make changes. Alternatively you could delete the key and let the iTunes installer recreate it.
tt2 -
HKEY_LOCAL_MACHINE/Software/Classes/Quicktime.Quictime/CLSID
Okay, I'm not exactly new at this, but I'm also not a pro. I could use some step by step instructions. But before that, let me just say, I have searched the previous threads on this topic, and nothing has worked
I have gone into regedit and added permissions to the file name. Unfortunately, even though I am an administrator, I don't have enough permissions to add permissions to HKEYLOCALMACHINE/Software/Classes/Quicktime.Quictime/CLSID. When I attempt to apply permissions to the file, I get this message.
Unable to save permission changes on Quicktime.Quicktime.
Access is denied.
I've not only tried just adding "everyone" to the permissions, I have single-handedly added all of my users that have permissions to other files.
If somebody could give me step by step instructions on what to do next, I would be very grateful.Okay, I'm not exactly new at this, but I'm also not a
pro. I could use some step by step instructions. But
before that, let me just say, I have searched the
previous threads on this topic, and nothing has
worked
I have gone into regedit and added permissions to the
file name. Unfortunately, even though I am an
administrator, I don't have enough permissions to add
permissions to
HKEYLOCALMACHINE/Software/Classes/Quicktime.Quict
ime/CLSID. When I attempt to apply permissions to
the file, I get this message.
Unable to save permission changes on
Quicktime.Quicktime.
Access is denied.
I've not only tried just adding "everyone" to the
permissions, I have single-handedly added all of my
users that have permissions to other files.
If somebody could give me step by step instructions
on what to do next, I would be very grateful.
I have the same problem... tried all the possible fixes on the apple sitetrouble shooting Itunes (5 pages)... did not fix problem... tried system mecahinc register cleaner...
did not fix problem... next option is to delete all registry keys that have quicktime infront of them... of course after backing up registry... I am little aprehensive in doing this....
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