Hoiw to remove print job from queue?

How can I remove a "print job" from the queue. Selecting "cancel all printing jobs" will not remove it. It says it is deleting, it is not doing anything. Help please. As long as this job is showing the printer will not print anything else.

Hi Betty,
Welcome to the HP Forum.
The job queue may be stuck.
Switch off the printer
IF you are running a notebook, first do this:
Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
Close all your programs and Shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook model
Boot the computer and log in
OR
If you are not running a notebook, just
Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
stop all your running programs,
shut down completely
Boot the computer and log in
Switch on the printer and wait until it is all back up and running.
That probably won't fix the queue, but it will clear the rest of the cobwebs.
Next, try this:
Control Panel> icon view > Administrative Tools> Services>
Click on Name to sort the column alphabetically >
Scroll down and look for Print spooler> Highlight Print Spooler>
Click Restart the service
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Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround to your Question!
Kind Regards,
Dragon-Fur

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Cannot cancel print jobs from queue in Windows

We have some print jobs we sent to the Bonjour printer when we were off network, they still show in the windows queue, but we cannot cancel them, any suggestions?
Matt

Short of removing Bonjour, then reloading it, not much. Presuming you're using Windows, have you tried deleting them, then turning off the computer, then turning it back on? Sometimes that does it.
Doc

Officejet Pro 8600 - Can't remove canceled job from print queue

Hi there
I canceled a print job from the print queue, but it refuses to budge! Everytime I try to remove it, I get this message:
I can print other documents, but it's very irritating having this here all the time (and a big red blob on my dock icon announcing a phantom print job).
Can anyone help me rid myself of this spectre of print purgatory?
Cheers!

Try downloading and running the HP Print and Scan doctor. This software is able to remove phantom print jobs for you automatically. The program can be downloaded from here.
As well, for Windows based computers, restarting the computer can also help with this issue oftentimes. Hope this helps.
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I am not an HP employee.

HT204135 how to re print job from print queue listing on a mac?

how to re print job from print queue listing on a mac?

Hello there! Welcome to the forums @technolingua ,
I read about how you are looking to print envelopes from Mavericks. I would suggest checking out the links below to help you out!
Create envelopes by using Mail Merge
Print Envelopes (Mac)
How to Print Envelopes on a Mac
Best wishes
R a i n b o w 7000I work on behalf of HP
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Why do print jobs from Firefox create paper jam in my HP printer?

Running v3.6.13 in Win7 64-bit OS on HP laptop. Printer is a wireless networked HP Photosmart C7280. Print jobs from web pages result in a paper jam every time. Print jobs of documents from other applications as well as web pages from Internet Explorer all print normally. Jobs sent from 2 Macs in same network print normally. I think I've narrowed this down to Firefox being the only app to cause this problem.
The print jobs sent from the HP laptop send one blank page through the printer in front of each printed page. Printer properties, advanced, for the printer show a "separator page" for each print job which cannot be changed or disabled, AFAIK. The Firefox print jobs send the blank page correctly but the next page on which the job should be printed is the one that jams and stalls the printer. I remove the jammed paper, reset the printer and nothing more happens - the job is ended, nothing in the queue.

Hi @annmade ,
I will certainly do my best to help you remove the rest of the paper jam inside the printer.
I have provided some documentation for removing paper jams. Please go to page 69 of the manual.
HP Color LaserJet CP1210 Series Printer.
I would suggest to try running a plain piece of paper through, by running a cleaning page through the printer. It might help since you are unable to access the rest of the pieces of paper inside the printer. Resolving Print Quality Issues. Go to Solution six: Clean inside the product. I don't have any documents for disassembling the printer.
If the issue continues, please call our technical support at 800-474-6836, to see if they have a replacement option for you or a trade in option. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Clear another user's print jobs from standard user account

I have Parallels set up to print from Windows through Bonjour printer sharing with Mac OS X. Periodically print jobs I've sent from Windows will hang, or for some other reason I need to cancel them. Because I usually use a standard user account, I apparently can't delete them from the print queue--or, rather, I can, but then they just appear again. I can get rid of them by fast-switching over to the admin account, opening System Preferences, opening the Print & Fax pane, opening the queue, deleting the jobs, logging out, and then logging back in to my standard account. But that's kind of a pain, and I've been trying to find a faster way to do it.
I have some extremely rudimentary knowledge of Terminal, and came across the sudo lprm - command, which seemed like it would do it. I had thought that sudo would just ask me for an admin password, but when I tried it, of course, I discovered that what it apparently actually wants is for my standard user account to be in the sudoers file (or, I guess, for me to have root enabled and use that password somehow).
But since I don't really know what I'm doing, and doing anything with sudo or root access scares the bejesus out of me unless I know exactly what I'm doing: Can anyone tell me exactly what I need to do here? Is there a way to run the lprm - command to clear everything out of the print queue with just an admin password, without requiring root access? Or have I gone completely off the rails and missed some other easy way to clear another user's print job from a standard user account without resorting to Terminal at all?
Thanks!

OK, never mind--I had assumed I needed to work some sort of admin privilege into the mix to do this, since that's what the GUI seemed to require, but it turns out that just using "lprm -" in Terminal clears it right out. Perfect!

How can i find the option to delete a recent print job from the "View Job History

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2. Window 7 64 bit
How can i find the option to delete a recent print job from the "View Job History

Hello alfmswongg,
Currently there is no option to delete print jobs from the "View Job History" section of ePrintCenter.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Prob. exec. print job from RFC which im calling Web Dynpro java in Portal

Hi,
Ive got a problem executing a print job from an RFC which im calling in Java web Dynpro Application in Portal. Im using an Acess Method G: for Front End Printing but Order gets stuck with the Status "Waiting" "Front end unavailable".
Any help would be greatly appreciated.
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HI,
I dont think you would be able to do this. Instead, you need to get the content from RFC into WD java and print from the browser.
Regards
Srini
Edited by: Sinivasan Rajamani on Jun 14, 2010 4:25 AM

I need help. Can LiveCycle PDF Generator accept network print jobs from a PCL only source?

I need help. Can LiveCycle PDF Generator accept network print jobs from a PCL only source?

More information about this game:
The game should generate a random obstacle course for the player. The first column of the grid, however, should consist of all empty pieces, with the exception of the upper left-hand corner, which is the grid location where the player initially resides.
Enter a loop in which the following things happen (not necessarily in this order):
Print the current board configuration. Additionally, a key should be printed describing what each piece is.
Get an action from the user. The player can move up, down, left, or right. Use the following controls: up = 'i', down = 'm', left = 'j', right = 'k'. The player can move at most one block at a time. Of course, if the player tries to move into a spot occupied by an immovable block, the player will not move.
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How do I send a printing job from a remote location to my photosmart 5514 printer

I have given my photosmart 5514 printer an email address. I can print successfully using the wireless network in my house. What more do I need to do to have it accept printing jobs from my iPone or laptop when I am in another remote location?

Hi,
You can send an email (including attachment) to its email address and it will print. Please note: it only supports the following format:
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel (HP strongly recommends that you preview documents in Excel before printing)
    Text files (.txt)
    PDF
    HTML
    Images (bmp, jpg, png, gif, tiff)
Regards.
BH
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Remove Reschedule jobs from Developer Reports Sever 6i

Dear All,
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Print Queue will not remove print jobs

I am running Windows Server 2008 R2 Standard. I have a Printer HP LaserJet P4015n set up as a network printer thru DNS. The printer is working fine all print job will come
out. Each time I send a print job to stays in the queue with the Status "Sent to printer". If I send another print job to the printer it will print out however the job will stay in the queue. I have added the printer to a user’s machine and they were
able to see all the print jobs in the queue. I have stops and started the spool however it does nothing. I have already reinstalled the printer but it has done nothing to help.
After about 5 - 10min of the jobs are sitting the in the queue they delete themselves.
Does anyone know of anything I can do about this?

Hi,
Thanks for the post.
Here is something I need to confirm:
1. Does this issue occur with other network printers?
2. Does this issue occur when printing a text file?
If this issue just occurs with HP LaserJet P4015n, it is caused by the specific printer driver.
Now please perform the following steps to troubleshoot this issue.
Clear spool file
1. Stop the spooler by doing the following:
a. Click Start , Settings , Control Panel , Administrative Tools , then Services .
b. Scroll down the list of services for the Print Spooler.
c. Right click Print Spooler and click Stop .
2. Delete the spool files
a. Open My Computer.
b. Go to C:\WINDOWS\system32\spool\PRINTERS\ .
c. Delete all of the files inside of this folder.
3. Restart the spooler.
a. Click Start , Settings , Control Panel , Administrative Tools , then Services
b. Scroll down the list of services for the Print Spooler.
c. Right click the Print Spooler and click Start.
Change the spooling format
Set the spooling format to RAW, and then try to print directly to the printer instead of spooling the print job. To do this:
          a.       Click "Start", point to "Settings", and then click "Printers".
          b.       Right-click the printer that you are using, and then click "Properties".
          c.       In the Advanced tab, click "Print Processor".
          d.       Set the default "Data type" to "RAW" for both "WinPrint" and "ModPrint".
          f.        Click "OK", click "OK" again, and then close the Printers dialog box.
Does it work?
Hope this helps.
Miles
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Print job from Windows hangs in iMac print queue - help please!!!

I have a new iMac core duo and am trying to print to my Epson Stylus CX4600 from Windows. Bonjour sees the printer and sets it up, the print job seems to go just fine, but when I check my G5 (the Epson is connected to the G5) I see the job stopped. If I try to start the job, nothing happens... the only way to clear the Q is to delete the job.
I have all the latest drivers, and have tried bonjour both with generic postscript and with the Epson driver - no luck.
Any advice would be greatly appreciated....

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How do I cancel a print job from my computer to my HP Photosmart 7510. Touchscreen is unavailable.

HP Photosmart 7510 All-in-One CQ877a Model C3112; Operating system Windows Vista 64-bit.
Can't find how to easily cancel a print job. The touch screen is unavailable during the printing process (just shows the HP icon spinning around during the print process). There isn't a "cancel" button or touch area to cancel. We're wasting ink and paper by not being able to cancel jobs easily. Read the 24-page manual and it doesn't mention it. Looked on line for an answer, can't seem to locate one. Can always go to Start, Printers, and select the printer and then cancel from within there, but by then, the job is finished.

There should be a cancel button (X) on the printer. Check out the pic below taken from page 7 of the User manual for your printer:
http://goo.gl/mW7Fy
Alternately, instead of going the Start button route, did you check out the Final tip at the bottom of the article?
"Final Tip (Shortcut)
Before using the method above to open the print queue, look for the printer icon in the notification area. If you see it, double-click it to bring up the print queue. "
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Sending Userid when printing job from SAP

Is there a way to send a userid when printing from SAP? In order to control printing costs we are requiring user codes to be input to the printer before a job will print. The windows operating system is capable of sending the codes needed to the printer., Can the SAP application send a user codes ?

I don't think so directly unless you use LOCL and capture the Windows user ID, though I'm no printer expert. You may need to generate reports in SAP but then you're never guaranteed that the spool that was released to Windows was actually output. We have Equitrac boxes on all of our shared corporate printers. When the print comes out directly from SAP, the only identification as to where the print came from, other than the name of the Windows print queue, is the generic underlying SAP system user (not the SAP user ID). We can't track the cost unless the user actually logs into the box to use the printer/copier.
For our high volume color and black/white printers in our data center, we chargeback the print costs based on the Windows queue that the print came from. As you probably know, you can have many SAP print queues/devices that point to the same physical printer. We name all of our queues such that the using company/department/application is easily identified and our operators track the costs in that manner.

Hoiw to remove print job from queue?

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