Home Hub 5 - does not seem to broadcast 2.4ghz ban...

Hi, I have Infinity with a HH5 and have been having wireless connection problems with certain devices (mobile, laptop WiFi radio). Following recommendations I have performed a factory reset and set both bands to now have separate SSID's. Nothing I have can see the 2.4ghz band (even my 5ghz devices which I assume are dual band). My Blackberry Curve 9360 is only 2.4ghz so cannot connect. I have manually entered the 2.4ghz settings into more than one device but that does not work either. I fired up a Home Hub 2 and that gets seen. Any ideas anyone??
Thanks in advance, Graham.

2.4GHz disappearing on HH5 has been onging for many users for some time:-
https://community.bt.com/t5/Other-Broadband-Queries/Home-Hub-5-SSID-disappears-from-available-networ...
https://community.bt.com/t5/Other-Broadband-Queries/HH5-2-4GHz-Wifi-stops-working-once-per-day/m-p/1...
BT is (or should be) aware of the problem, so we just have to wait for a solution.

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My automatic hotspot does not seem to 'broadcast'

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my wife has an identical iPhone and rather annoyingly hers works perfectly and our settings are identical, even connecting to the same iCloud account.
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BT Home Hub 5 does not connect to internet - red f...

Hello,
We recently switched from BT broadband to BT Infinity 2, on Thursday the 11th to be exact, but our Hub 5 cannot connect to the internet.
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- The 11th was the last day of our broadband and the day of activation of BT Infinity
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1. Product name:             BT Home Hub
2. Serial number:              +068343+NQ43237799
3. Firmware version:       Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated Unknown
4. Board version:              BT Hub 5A
5. ADSL uptime:                0 days, 00:54:54
6. Bandwidth:    1044 / 7434
7. Data sent/received:   0.0 MB / 0.0 MB
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- I called BT today. I told them everything I noticed it. All they said, it looks fine from our end, the internet was activated, but yes we can see there is a problem. We will send an engineer.
From what I can see the only reason we had internet on Thursday was because our broadband was still live. That will explain the really slow speed. Once we switched to Infinity no connection. The Hub page shows a very limited bandwith and ADSL...? Shouldn't ADSL actually be VDSL?
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Evi

can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
you would be betetr waiting on engineer visit and see it he can fix your connection and if not then post back and maybe mods will help
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WET54G does not seem to make WRT300N signal better

Greetings,
A friend of mine is using a WRT300N, firmware v0.93.3, as his router for both wireless and wired connections. The signal does not reach the other side of his house for whatever reason. The router is less than 25 feet from the other side of the house but the signal does not reach, so he purchased a WET54G. I set it up for him, while it was hardwired to one of the computers, then I unplugged it and moved it about 15 feet or so away from the WRT300N and kept it wireless. It does not seem to make the signal any better at the other side of the house. I went into the WET54G's settings and performed the Site Survey, selected the WRT300N's SSID and everything seemed to connect just fine. Is there anything else to this? What else could I try to make this signal better? I feel that there is probably some obstacles in the way of the signal, like an electrical breaker room and an air conditioning unit, as well as some dry wall, but I didn't think that would make a big deal. Anyway, here is some pertinent information about the devices, maybe my settings are just not right. Any help would be greatly appreciated. Also any recommendations on antenna's would be appreciated as well. Thanks in advance.
WET54G:
SSID: home
Network Type: Infrastructure
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Gateway: 192.168.0.10
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Authentication Type: Open
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Frag Threshold: 2346
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WRT300N:
SSID:home
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Radio Band: Wide-40Mhz Channel
Wide channel: 3
Standard Channel: 5 - 2.432GHZ
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Mac Filter is Disabled
Device Ip: 192.168.0.1
Subnet Mask: 255.255.255.0
Start Ip: 192.168.0.100
Maxium Number of Users: 10
Also, when I go to DHCP Reservation, which I am not using, I do not see the WET54G, but the desktop and the four labtops are listed.
All the settings on the WRT300N, under Advance Wireless Settings are all default.
Any help would be greatly appreciated.
Message Edited by MeGGa on 04-21-200705:44 PM

I am a little confused by your post. Are you using the WET to receive a wireless connection from the WRT300N, or are you trying to use the WET to retransmit the wireless signal, and thereby increase your wireless range?   The WET is designed only to receive a signal, then pass it along an ethernet wire to the computer's ethernet port.
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Your WRT300N would be expected to have its best range if the computer that you were connecting to used a Linksys wireless N adapter.
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Make sure the WRT300N has a unique SSID. Do not use "linksys". Do not use any SSID that your neighbors are using.
Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, Bluetooth (including Bluetooth game controllers), microwave ovens, wireless mice and keyboards, and your neighbor's wireless network. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.
Also, you might want to try separating your own channels. I see you are using 3 and 5.   Maybe further apart would help.
Hope this helps.
Message Edited by toomanydonuts on 04-22-200705:42 AM
Message Edited by toomanydonuts on 04-22-200705:45 AM
Message Edited by toomanydonuts on 04-22-200705:50 AM
Message Edited by toomanydonuts on 04-22-200706:10 AM
Message Edited by toomanydonuts on 04-22-200706:11 AM

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Iphone 4 set up query have a brand new iphone 4, I have plugged it in using the wall charger and it does not seem to be doing anything. Trying to turn it on it is not working either. Is there some vital part of set up I have missed or is this a dud??

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Try resetting the phone:
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[FAILED]
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Tarik,
This procedure worked great! After adding the HWADDR parameter to the eth0 config file and rebooting the server, we are now able to access the server on the network again. Thank you very much for the quick reply!
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Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport

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BT Care – having CARE in your name does not seem t...

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2 may 78 kbps
3 may 105 kpbs
4 may 447 kbps
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AFTER 5 MONTHS - I want someone to call me that will OWN THE PROBLEM UNTIL RESOLUTION - I want a senior manager in the customer care team to OWN THIS ISSUE EVERY DAY - so that I do not need to spend 2 hours on the phone every 2 weeks (it takes 2 weeks to get the next appointment)
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Download Speed 279kbps
DSL Connection Rate 512 kbps
IP Profile 350 kbps
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IP Profile 135 kbps
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Home Hub 5 - does not seem to broadcast 2.4ghz ban...

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