Home page folders (and icons inside) missing and contents of folders inaccessib​le

Hello Everyone!
8820 Version 4.5 (AT&T Service)
My home page consisted of 5 folders where I organized all my programs, plus the applications item at the bottom. 
Out of the blue a few days ago, the folders disappeared (along with all the icons for programs that were in the folders) and all that is left is a faint outline of the rectangular shaped backgrounds on the left side of the screen that are stacked on top of each other.  And the application item at the bottom also does not have any icons in it to access the programs.
So, now for instance, I cannot find and open my contacts program.  But, I know the information is still there because I can use the voice dialing feature to call numbers I don't know.
The only icons I can access to get to programs is through the "toggle" feature (alt and esc).  Here I have the PTT, messages, bbmesenger,home, phone, and browser icons which I can access.
I purchased the phone the end of last year and just updated to v  4.5 a few weeks ago. 
What suggestions would anyone have of the best process to fix this problem?
Thanks in advance.
efree
Solved!
Go to Solution.

I don't have it in fromt of me at the moment, but in going through the Application Loader there should be an Options or Advanced button you can hit. From within that screen you can select the option to wipe all applications or something like that. Doing do will erase everything off the device, and reinstall the OS. Let me know if you see that option.
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