Honest Opinion of Infinity

Hello guys and gals,
After 3 days of completely misunderstanding from both myself and BT (Mostly) I ordered my Infinity Option 2. I leave in Earlsfield and the best broadband speed I get at the moment is 1.7MBps (yes I know) so BT is my only option. But spending 24 hours in here reading about the service , P2P restrictions and that unlimited is not unlimited I am getting really worried that I made a huge mistake... But at least I can still cancel my order and not get locked in a 18 month poor service and a broadband that is not really quick unless you want to read TEXT HTML pages which I can do easily with my Iphone almost ..
I am not a huge downloader but I am fair I will say. Anything between 50GB to 150GB a month I will say but its all mostly in P2P ... I dont download games or movies (as I have a Blockbuster Home membership for 12pounds a month on nice bluray quality) but I do download TV shows that I cant purchase in UK (Greek or Australian TV SHows not illegal) ..
I have been with Sky (easynet) for 3 years now and the connection has not ONCE dropped or not worked but the speed of 1.7M is a bit annoying just as I paying the same as others that get speeds of 20MB..
So what is your true experience of BT and if I should keep my order.. I need to have P2P connectivity (and I have read all the forums) but I can deal with P2P been at off peak hours as long as I can get good speeds off-peak.. At the monent I get 210Kbp/s MAX at all times ......
I really want to give BT a chance but the India helpdesk and order taking was appalling and look I am not British  myself but at least get a call centre that can speak English and can use some common sense instead of reading a paper sheet infront of them...
Any feedback would be highly appreciated as I have a week to cancel the order... I wonder if this post will ever make it to the forums
Mario
Solved!
Go to Solution.

I had a new line and Infinity Option 2 installed on Tuesday (8th February).  My IP profile for Infinity is:  38.7 mbit down & 10 mbit up.  So far I've not had any issues with speed - regardless of the time of day/night. 
I use Sky Player a lot (daughters don't let me near the Sky remote most of the time so Sky Player is perfect for watching what I want on my laptops or desktops) and it works flawlessly at the top quality at full screen.  I also have another line with Sky Unlimited on it which is also pretty good, but it would stutter/freeze from time to time when watching live football via Sky Player.
Since having Infinity installed I have run 2 speed tests via the BT Speed Tester - (images for the results can be viewed by clicking on my name and viewing my image gallery) -
Test1: Throughput= 33349 Kbps download & 7308 Kbps upload
Test2: Throughput= 32951 Kbps download & 7890 Kbps upload
Test3: Throughput= 34853 Kbps download & 8233 Kbps upload
Test4: Throughput= 33765 Kbps download & 7982 Kbps upload
Test5: Throughput= 35320 Kbps download & 8207 Kbps upload
Test6: Throughput= 32541 Kbps download & 8066 Kbps upload
Speeds have been constant for me & I've been keeping an eye on things via various speed testers and via downloading files.
BBC i-player works flawlessly - used it to watch Panorama & Being Human to name but a few things.
As for dealings with BT staff - I have only dealt with sales of late and they sorted out a human error with my original line & Infinity install order without any fuss.  I've had a phone line with BT for about 15 or so years and never had any great problems when needing work done to fix any faults.  This is the first time I have been with BT as an ISP though and I have had no dealings with Tech Support other than what I have seen here on the forums.
I hope this helps give you an idea of how things are going from my point of view as a new internet customer with BT, but an old hand with regards being a land line customer.
I can't say anything negative regarding my experiences so far as there's been nothing there to complain about, but be sure I'll soon say if I run into problems.
Kind regards... Tom
BT Infinity2:

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  • My opinion on WD Raptor as boot drive

    After doing much research, I decided to buy the WD 150 ADFD and use it as a boot drive in my MacPro 2.66. In the other drive bays, I have two WD RE320's as RAID 0, and a single WD 500 for storage.
    The reason I'm posting is not to specifically ask a question, but to give my honest opinion on whether a single Raptor makes for a good boot drive or not. As I did my research on the web, I found the general consensus that the Raptor was the drive to buy if you could afford it. The noise was supposed to be not that noticiable, and the speed vs lack of storage was a reasonable trade-off. It's supposed to be the premium SATA drive! As it turns out, I found that consensus to be wrong, and my trust in others opinions is going to cost me a 15% restocking fee. I bought a Raptor last week and have been trying it out over the holidays. I'm sending it back tomorrow and eating the restocking fee that Newegg charges for returns.
    The reason I'm returning the drive is because, first off, the speed is not that significant when you consider the premium you are paying for it. The Raptor shaved about 3 seconds off my boot time. Big deal (sarcasm). Applications open maybe a second or two faster (big deal again), though it's hard to tell on my MacPro because it's so fast to begin with. As for general "snappiness" to the OS and general computing, I found NO discernable difference between the Raptor and the stock Seagate that shipped with the computer. Working with Final Cut Pro, I didn't notice any difference in performance and that is my primary application. The RAID 0 is probably having more positive effect on rendering than the Raptor. Then there is the noise... first let me say that the Raptor is quiet when it's at idle. I have no issue with that. The problem for me is that when the head starts seeking, the sound is jarring. Like microwave popcorn? Tadadadadadada...tick....tick....tick....tadadadadada.
    What makes the seek noise so bad is that the computer is normally so quiet by comparison. So, if I'm sitting in my office and it's really quiet, all I hear is the faint sound of my X1900 fan. Then the Raptor kicks in and it's like finger nails going across a chalk board. Okay... maybe that an exaggeration, but it really is distracting! I also really hate when the Raptor just does a random loud click when your surfing the web or not doing anything disk intensive. Like, as I'm writing this post... click.......(silence)................... click, click...............(silence)... you get the idea. None of my other drives do that.
    I think the Raptor is probably the way to go if your using them in a Raid configuration AND in an area with fairly loud ambient sound, or if you have a tendency to always have music on. However, if you are fairly sensitive to jarring noise and don't need to worry about shaving a few seconds off boot times, then I suggest to go with something besides the single Raptor as boot. Raptors in RAID is another issue entirely and I'm not knocking that. What I am knocking is when I read where someone posts that the noise in their Raptors in RAID are barely noticable. I call BS on that so beware.
    I'm sending my Raptor back soon as I get an RMA and going back to the stock Seagate until I figure out what else to use. Maybe the WD SE 320 Caviar or the Maxline Pro? Something around 320GB for OS and applications only and a Windows partition.
    Any suggestions?
    Thanks for reading. Your comments are appreciated!
    Al

    To be honest, I haven't run extensive scientific
    tests but the ones I did perform didn't show much of
    an advantage using a single Raptor as the
    OS/application boot drive. Last night I booted off
    the Raptor and then loaded a Final Cut project and
    rendered out the timeline. The scratch disk was set
    to the RAID and the media was coming off a storage
    drive. It took 4 minutes 49 seconds to render the
    timeline. Next, I booted off the stock Seagate 160
    (7200.09) and ran the same render. The OS was an
    exact same version that I'm running on the Raptor (I
    had cloned the Seagate from the Raptor using
    SuperDuper!). Anyway, I ran the render on the same
    file and it took exactly the same amount of time. 4
    minutes 49 seconds.
    Again, am I missing something here?
    You are not missing anything.
    Using a "fast disk" as the system drive will improve some things, and if you are used to an older, slower disk drive then you'll probably notice a bigger difference. A Raptor in a macpro for OS use is only going to help marginally, in the way you have noted. Better, but not that much.
    I'm not sure about your expectation of seeing FCP perform better in your test though. I wouldn't expect there to be any improvement there. Rendering speed tends to be limited by processing rather than disk speed for a start. Where a fast drive helps is when applications need fast reads and writes. Writing a 100GB self-contained movie from the FCP timeline to some external storage wont be speeded up no matter what system drive you have (unless the original footage is stored on the OS disk of course!). The speed will be dictated by the drive your writing to and the drive you are reading from. Unless you have set your scratch disk as your boot drive or footage is stored there or you're writing to it then the boot drive will have no effect.
    Like everything in computer land, whether you need that extra power, speed, size etc always erm... "depends". having just 5% extra kick might be the difference between a realtime preview or a render for eg.
    I agree with a "vibe" I am picking up from you though: that all those reviews and user comments on the web can be very misleading. If you've spent $50 more on something then its not easy to admit (even to yourself) that it wasn't ~really~ worth it. Once you see the quoted benchmarks for yourself and the 2sec reduction at boot most folks will feel the purchase was worth it. Will it make you work better? Not really. I went from a G3 B/W mac to a MacPro but the music I make is no more jolly than it was before
    If you ~really~ want to see big improvements to any standard drive you have to look at RAID and more specialist solutions like scsi and fibre channel - but even these wont make your processor work any quicker!

  • Location, Location, Location

    I was intrigued to find that when we moved in to purpose built block of luxury apartments in Peterborough called Connect 21 the main sales office which is at one end of the road has the facility for a 69mb Infinity line but it seems that the brand new housing development which is scheduled to have over 500 properties (in various phases) is only capable of 8mbs on a good day.
    Now I understand Infinity is very much location based as to who gets it and who doesn't but this development is probably the flagship development of the area and to find much to my shock that the average broadband speed at one end of a 100 yards road is 69mbs and the other 8mbs quite frankly is crazy.
    Come on BT get your act together surely if the cabling was put in when the development was built it would just be a case of connecting the darn box up.
    This is the 21st Century and BT are making a big deal about Infinity but more people can't get it than can. I lived in the Netherlands 10 years ago and they had 100mb broadband then and Malaysia also. Yet we are supposed to be at the cutting edge of business. Who are you kidding??
    To add to my chagrin due to circumstances beyond our control we have been living at a different apartment after a flood in the centre of town when just last week I recieved an invitation to join BT Infinity just out of curiosty I counted the nunber of homes in the street sadly it is significantly less than our new development but it seems the handfull of large solicitors, estate agents and other businesses are a far more exciting prospect for BT to provide a rapid broadband service.
    An investment in Infinity is an investment in the future of our city so if you really want us to buy your products make them available or is it really a case of Location, Location, Location?

    Hi and welcome to the forum, it is much more than location in my honest opinion. Firstly, only a certain amount of cabinets are upgraded per exchange ranging between 70-85% There is also planning permission from the council to dig and powering up the cabinets.
    Here is a good link to find out: http://www.superfast-openreach.co.uk/the-big-build/not-straightforward.aspx
    It is sometimes luck of the draw that your cabinet does or doesn't get upgraded, in my area the same happened. They upgraded everyone's else's except for mine, logic? i don't know to be honest.
    If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution

  • Pay for InContext ???

    When the time past and Adobe bought the Macromedia (18 April
    2005) there was a couple of major questions about Macromedia's
    products futures in Adobe's hands.
    What did just happen since that time was actually very
    satisfying as all of them became more stronger day by day.
    Adobe introduced many other new features which are very
    useful for every of us who do use those software's for different
    reasons.
    Adobe InContext Editing was one of the greatest feature which
    came with the Dreamweaver and let web developers create "Editable
    Regions" in their home pages to edit those areas via regular major
    web browsers.
    There is no charge for the moment for Adobe InContext Editing
    service.
    But; THERE IS A BIG QUESTION
    for people who do currently use Adobe InContext Editing in
    their web pages.
    The Question is " Will Adobe Charge People For InContext
    Editing?"
    Answer is very important for many of those users who did
    integrated InContext in their sites as they use it free for the
    moment.
    Here is an official answer from Adobe
    How much does InContext Editing cost?
    While in free preview, InContext Editing is available at no
    charge. The final pricing for the service has not been determined;
    however,
    it will be offered as a monthly or annual subscription with a
    price of US$10 to US$20 per month. Use of the service will likely
    be limited to five domains, and users will be able to add domains
    for an additional fee. The service may be bundled with other
    value-added services for web professionals. It is up to web
    professionals how they charge their clients for the service.
    Yeah US$10 or US20$, which will become US$120 or US$240 a
    year for limited domains (maybe 3 domains) and additional fee for
    more.
    So
    Do You Think This Charging Is Fair?
    Do you think you can make ur clients pay that money?
    Do you think Dreamweaver should have build in paid features?
    Do you think you are going to buy it?
    Do you think CushyCMS (which makes the same job for free) can
    not handle the same thing for you?
    Do you think you are going to buy DW for US$699 and pay more
    for InContext or should be inContext for always free as Adobe will
    not host nothing for us expect of ftp connection information and a
    couple of line connection reports?
    Please let us about your honest opinion...
    The same inquiry is posted on
    http://adobeincontext.blogspot.com/
    too.
    Thank you all who do share their own opinions on this
    topic...

    Say What You Wanna Say...
    Thank you all who did spend time and keep the discussion alive...I would like to summarize some very important lines which are taken from your posts regarding the "Adobe InContext Editing".
    The only reason I bought Dreamweaver CS4 was because of InContext. The online videos and literature from Adobe convinced me to buy this new version. Otherwise CS3 would have done just fine for the foreseeable future.
    By doeydude
    Advertised new feature of Dreamweaver CS4 ends up to be an extra that will cost HUNDREDS of dollars every year into infinity. This has to be the biggest mistake Adobe have ever made. This is only going to turn people away from Adobe products and lead them to find other companies that will provide the same product/service but give it as an included service with their software.
    By doeydude
    I have registred some of my clients to InContextEditing because it is really cool for them. But when I discovered we will have to pay for that, I told them they wil be charged if they want to keep it.THEY ARE NOT INTERESTED  and it seems it is cheaper if I do the editing myself.  So I won't offer this service anymore.
    By C.MJS
    Most of my clients simply will NOT pay for this simple service. As long as it remains free, I can justify our time costs, but if they start charging money, I will discontinue the service.
    By Tommy Logic
    I find that the minimal changes most clients require, cost us very little time & money as it is... I would rather just do the updates in house. There are too many FREE solutions that fit most users needs. If they need a full featured comercial solution... I would go with Expression Engine all the way. Their yearly cost is less than $40!!! And they get a whole lot more.
    By Tommy Logic
    Unreal, we were swayed from using a text editor and purchased DreamWeaver CS4 because of the supposed "included" content manager InContext, for our clients that desired to make simple edits. Apperantly we should have gone with Joomla or Drupal. Now we'll have to explain Adobe's surreptitious marketing tactic of "hook'em and bleed'em!" We will be sure to inform every client about Adobe's game. BAD move especially after Grant Collaborative worked so hard to straighten out this company's very disconjoined departments and recreate a new unified Adobe brand.
    By C_T
    I now realise that:
    1. It is not yet available for my country and no release date is mentioned by Adobe
    2. There will be an extra fee for the option
    3. The extra fee will be a recurring charge
    I have the bad feeling I have been cheated by Adobe. The ad is misleading,
    By cocoon234
    THIS LIST WILL BE UPDATED WEEKLY, PLEASE SAY WHAT YOU WANNA SAY...
    We hope the Adobe Employees here who do help in the support forums will not take this personal and forward our voices to related persons as there are substantially of people been stuck in a difficult situation with this very important mistake of Adobe's MarketingTeam have done...

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