How are spammers getting into Apple's Support forums?
Apple employees responsible for working on the community board software need to seriously address this.
The worst area/forum the spammers hack into is the iPad forums.
The hackers/spammers hit the iPad forums pretty hard lately and it is, usually, during the early hours on the U.S. east coast where I am from.
Can any of the higher experienced regulars contributors pass this info to the forum moderators?
It is really getting out of hand and thoroughly annoying.
The community troubleshooting forums never had this issue until recently.
Skydiver119 wrote:
There is really nothing the general user and even high level user can do but wait for Apple to do something.....and wait and wait and wait
Not true.
Any casual user like me can use a search engine to find free advice and support from other sources, or use spam-free paid services like Applecare, local Apple stores, authorized Apple retailers, and consultants.
"Reputation points" in a spam-laden free forum have little or no value to a new product user with a simple question.
Eventually the "Powers That Be" (as Demo calls them) will either clean up this mess, or shut it down, opening the door for others to innovate and improve on what was here.
Similar Messages
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My iPad is disabled. I have only just been able to find the serial number on the back of my product by using a magnifying glass but even now from "Support" I get an unknown serial number advice. How can I get into it?
Explain exactly what happended - disabled how - and why are you trying to read the serial number? So that you can use it on this site?
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
How do I get into my if app? It says it's locked and when I put i my apple password it tells me it is to valid and locks me out. I tell it to repair it and it still doesn't work. I never changed it and I assume it should be the same as my apple password. Can some one please help me?
With the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
did you apply any updates or upgrades just prior to the problem occurring?
what is the exact message? A screenshot of the message window would suffice.
what fixes have you tried?
where is your library located?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive? -
Are apps getting into my iPod with iCloud or my Apple account?
So, I have two iPods. One 2ng gen, and one 4th gen. For my 2nd gen, I download apps from my computer to my iPod since wifi doesn't work on it. As soon as I add (or download, idk) an app on my computer to add to the 2nd gen, it gets added on my 4th gen too. I don't use iCloud, so how are they getting on my 4th gen? I'm thinking that they are getting added on my 4th gen since I'm logged in into the same Apple Account on my iPod and my computer and as I download an app on my computer, it gets added on my 4th gen since we are using the same Apple Account. I don't really know, so any help please? Not really an issue, but I'm very very very curious..
On the 4G iPod go to Settings>Store and turn off Automatic Downloading of apps.
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My iphone 3GS gives me this message: Your Apple ID has been disable. How can I get into the apps?
My iphone 3GS gives me this message: Your Apple ID has been disable. How can I get into the apps?
Apple ID FAQ
http://support.apple.com/kb/HE37
Apple ID Security Alert
http://support.apple.com/kb/TS2446 -
How can I get into my ipad if I don't have the password or the original computer to reset or resynch? It's locked now since the password I thought was set is not correct. What can I do to get back in or reset? Thanks
http://support.apple.com/kb/ht1808
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How do i get my apple ID to work from my old iphone 5 to my new iphone 6? what are the steps? as last time i tried this everything went wrong my imessage would not work and it would not let me sign in?
Try TransPhone, it's working fine, but a bit expensive...
After installing this, you'll Be able to send/recieve music, contacts, text messages, photos and Videos over bluetooth. Works fine with all mobile phones and computers...
I may receive some form of compensation, financial or otherwise, from my recommendation or link
<Edited by Host> -
cannot open the menu and cannot even turn it off, the white apple image is displayed on the screen. how can i get into the menu?
Hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider.
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hello, I forgot what apple ID and password i have in order to go into game center. All I know is the username. How can i get the apple ID and password back? Please help!
i have the same problem did you find out how please ?
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How do I get into iPhoto to free up memory when I can't get in due to no memory?
How do I get into iPhoto to free up memory when I can get in due to no memory?
Are you being prevented booting into your MBP due to the HDD being full? If so try a a safe boot:
https://support.apple.com/en-us/HT201262
If no success, try Target Disk Mode:
https://support.apple.com/kb/PH10725?locale=en_US
Or take out the HDD and install it in an enclosure. Connect it to another Mac and take some data off of it so that you can boot to it when you re-install it.
Ciao. -
HT201303 I forgot my security question answers. How do I get into my account?
I forgot my security question answers. How don I get into my account on a new device?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
HT4623 i have disabled my new ipad by entering wrong code, how do i get into my ipad?
i have disabled my new ipad by entering the wrong code to many times. How do i get into my ipad now?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I locked myself out of my phone and am out of the country without access to a computer only an iPad to email and access iCloud how can I get into my phone
Hi Myreiac,
Here's what the Apple Support site says you can do if you do not have access to a computer when your device has been disabled:
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.
You can access Find My iPhone via the Find My iPhone app on your iPad.
Good luck!
Cheers,
GB -
How do I get into iTunes to access Netflix, when I get "iTunes unable to connect until time has been set", after submiting my password?
You need to follow the instructions in this article that best apply to your situation:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If you do not have a backup in either iCloud or iTunes, then you will have no way to retain the information on your device because you will have to restore it in order to access it again.
Sorry,
GB -
How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store
See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities
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