How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service
Similar Messages
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HT5312 How do I change my rescue email if i dont remember the answers to my security questions?
All i want to do is buy an app and i dont remember my andwers to my security questions but when i click to send it to my rescue email, i never get it. So how do i change my rescue email and my security questions if i dont know either one?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
Can i reset my itunes secaurity questions because i dont remember the answers
can i have help
bluesoblue wrote:
I have a virus that has tracked me through 6 devices, NO FILES, CONTACTS. Now in iPad 2. Group from India being investigated by FBI. Can someone help?
This is not related to the question being asked by Pcoles. You should start your own topic in a forum appropriate for the device or system affected. Go back here to do so:
https://discussions.apple.com/index.jspa
Please be sure to include information about the specific behavior you are seeing, and try not to include too much of your own interpretation of what those behaviors are caused by or mean. Focuse on precise descriptions of the symptoms. -
HT4623 How can I change my Icloud account on my ipad to the one I use on my iphone?
How can I change my Icloud account on my ipad to the one I use on my iphone?
For example on my iphone I log in with a yahoo account. My ipod was originally set up with another e-mail account (which I can't remember the password). I want to use the yahoo e-mail and the password associated with it to log on to both devices.Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
How can I change fullscreen background color, so that it is the same when viewing on mac and iPad? I want this to be able to use MathType in widget text.
As an example, html widget has white background on iPad, and black on mac. The same goes for interactive widget.
The MathType text inserted is inserted as a image, and will have the same color when in fullscreen as when not. So I need the textcolor to be the same in both views. Anyone know how to fix this?We're still not communicating. This is why I wanted an example .iba.
Here's a re-creation of my own, going off what you described. You said "all html widgets and all gallery widgets" have this problem. So I inserted a blank HTML widget and a blank Gallery widget, and typed into both. Inserted a MathType equation into both. I don't see any difference when I preview it on my Mac compared to the preview on the iPad. I want to help, but I can't help if I can't duplicate the issue.
I've attached the screen shots and the .iba file [link to .iba file].
Feel free to email me directly at bobm at dessci dot com. If you're uncomfortable giving some information here, tell me anything you want in email. I work for the "MathType company", Design Science. -
hello guys ..when i try to update any applecation..it puts the first user a ccount and it ask the password which i dont know it cause im not the first user of this i pad ,,,,so how can i changebit to update apps dute to my account name and password???
please answer meDelete all apps that were purchased with the former ID and renown load or purchase them with your ID.
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I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I don't remember my old Apple ID and I closed my email account that I was using for my old Apple ID. Now, how can I change my icloud id on my Ipad. The old icloud id is still on my Ipad.
ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett -
hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104775) -
How can I change my apple ID from current country to the other
How can I change my apple ID from one country to the other (HK -> Canada)? I have already amended the address and credit card information instead. But the error message still shown my appleID only can purchase in HK. Anyone can tell how to update my appleID to purchase Canada apps. Thx.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
how can i delete photos from my iphone after uploading in Iphoto even if i say not to keep on phone
Hello paolo@spring,
Just as photos that were taken more than 30 days ago remain on your MacBook Air, so will photos that are deleted from your iPhone.
Photos in My Photo Stream are saved on the iCloud server for 30 days.
Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/HT4486
Cheers,
Allen -
How can i activate my iphone if i forgot my apple id and password
how can i activate my iphone if i forgot my apple id and password ?
If it's activation locked, you can to do so without the credentials for the Apple ID used to lock the phone.
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I cannot purchase music from the balance within my account.
I have more than enough credit but it keeps re-directing me to "Billing Information".
My question is why cant I purchase music from my account balance?lllaass,
Thanks for the advice but i cannot conect to the support.
I have always purchased my music from my balance which is loaded to my account via top up cards. -
I had my iPod die on me. So I am reinstalling after getting another. UIt asks for my secret questions. I type what the answer was on one questions, and it says that is not correct. No clue what I put. How do I get past or change this?
Help!Hello Mats in Sweden!
I'm from Austria, not so far away! The file that you've received seems to be a Windows Media File and you may need a special software for your iPad to be able to open it. I've found something HERE.
If you open this link on your iPad it should take you to the App Store, resp. open it. The price for this app is 1,59 €.
Greets from Vienna,
Bärbel -
i just want to change my itunes password,
I need to change my rescue email because i forgot his password and i cant remember the answers to my security questions!!!! Please help me!You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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