How can I change payment information if I lost my credit card and its security code so I can keep buy pertinent apps?, How can I change payment information if I lost my credit card and its security code so I can keep buy pertinent apps?
I purchased a macbook pro but couldnt download apps. Facts:
1. I already have an apple ID with my Ipad, which has my old (prepaid) credit card number and security code as payment information
2. I lost my credit card including all info: card number, expiry, security card. I also didnt store it anywhere else and the CC company doesnt have my security code either because it's a prepaid/loadable card (not a real credit card).
3. I purchased a Macbook Pro and tried putting in new payment info. It didnt push through as it was asking me to key in my lost security code number
4. I opened my ipad and it was asking for the same thing bec my apple ID was accessed elsewhere with the attempt to change my payment info.
5. I couldt download and purchase apps because of this, i havent downloaded pertinent software for my new computer.
Could you please help me resolve this problem?
Thank you very much
Ana
Contact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us
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To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
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The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Sometimes it says security code by it is the ZIP code. Sign into your account in the iTunes app on your computer and verify that all of the information is correct and agree to any new user agreements that may be needed. -
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You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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Debit card? Are you sure?
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I need help,
How do I take my credit card information off and put none payment
And how do that by my iphone. With out using a computer.
Because when I use my credit card and I know I have money on it
It says decline so I wanna take that off so I can download apps without using
My card or an iTunes card. Like down load the free apps without card info.Hi ShyGirl07,
Welcome to the Support Communities!
The article below may be able to help you with this.
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
I hope this information helps ....
- Judy -
I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?
Try temporarily disabling your firewall and antivirus.
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I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank youLeigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
*NO THIS DOESN'T HELP ME AT ALL*
V V V V V V
"Symptoms
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
Resolution
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file."
iPod touch, iOS 5.1.1I cant find the edit payment information, and everytime i try to delete the information it only says payment option declined then it refreshes and the same information is there
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I was attempting to make an App store purchase and the App Store required verification of my computer. The information the App Sotre - and ITunes require is the expiration date [ mm / yyyy ] and the security code off the back of my registered credit card. The card is lost - and so is the information. ITUnes will not allow me to change the payment information without verifying my information by - again - including the information from the back of the missing credit card. So I am stuck.
This is my account info for iTunes & AppStore:
This is the payment info in iCloud Family Sharing settings:
Obviously I was able to change the payment info in iTunes/App Store. What do I have to do to make that carry over to iCloud? -
HT1918 How can I change Credit Card information without security code?
I lost my credit card and cancelled it, so I don't have the code, and just want to use another one. iTunes won't let me change credit cards without first entering the security code of my old one, is there anything I can do?
You can change your information to a different card here:
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the payment that was associated with my PayPal account? I am not sure what that paid for? I am trying to process updates on my IPhone & IPad for apps. I have already downloaded.
Hi Xellana, and a warm welcome to the forums!
I'm looking for information and pricing on possibly upgrading the processor from the PowerPC to Intel.
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Sorry. -
I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou
I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.
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I am unable to change my credit card number because my apple profile shows me as a resident of the United States, although I live in Switzerland. Consequently I cannot edit my area code, zip number, State info, etc. Please advise me how to do it. Many thanks.
Hello Luis,
To update your billing information, you would need to change your iTunes Store country to be able to enter the information for Switzerland. I found an article with the steps to update this:
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
i have already apple account when i used app then show your apple id and password i put my account id and password then show your account review payment information . i dont have any credit card how i change it
Every country in the world has the None option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941
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