How can I get apple to warranty my iPod touch 4th gen? It has always had issues and seems to be a lost cause. Will not connect to wi-fi. It also has cracked screen, but that is not the issue.

It has a cracked screen also but that is not the issue. I am willing to live with the screen

Unfortunately, ANY signs of 'neglect or damage' automatically become the cause of any issues you're having. As in it doesn't matter if your screen was flickering before it was dropped, when they see the dent or cracked screen, that screen flicker was caused by the drop. Because they  have no way to know if you are telling the truth (it's nothing personal, they just literally dont' know) so any signs of damage become the reason for your issue. The only way out of that is if you had taken in your iPad and, even if you didn't get it replaced, an apple employee can have documented that yes, that issue existed before the drop.
It's not fun, I know, but that's just how it is. Any signs of 'neglect or damage' and that 'neglect or damage' is the cause of your issues.

Similar Messages

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  • TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

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    Try looking at the previous posts on the right side of this page under the heading "More Like This".

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