How can i request for a credit refund for items i did not received?

i find this very inconvenient on my part since this case happened to me. i have already made several case report problem and yet i did not received any feedback from apple itunes.
is there anyway i can message itunes to follow up on this case since i find the "report a problem" button very worthless since it did not prompt to itunes support for the problem that i have reported.
for me, they are only good on collecting money from itunes users. they dont care on the welfare of their users. :(

Contact Apple by phone > Contacting Apple for support and service
Just in case, try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

Your card was not "charged". Apple requested a charge hold approval. They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off. For free apps, they won't submit the actual charge, and the hold will roll off. This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.

HT1725 I need a refund for a Item I did not receive $1.49 credit to my account.

I need a refund for a item, I did not receive $1.49 need to be credit back to my account.

These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Charged for items I did not ask for and refuse to refund

I signed up for a bundle back in Sept of 08, which during that time I called a few times because I was charged for channels I did not want or sign up for, they did refund those or at least parts. However now I notice that I am being charged for 6.99 home wire maintence, I did not ask for this, so I called and they said we can't refund that, I asked how long it had been and they said since sept of 08 when I signed up...however vz signed me up for paperless statements, I did not ask for that and when I look at my bill online I cannot see the wire charge unless I go to download paper bill, i thought they were the same thing as what I was seeing online, so I never loked at them- they refuse to give me my money back - they said they sent a welcome letter when I signed up witht his on it, I did not see anything about this. Anyone else have a similar problem? My friends have all had over charges with their bundles. But I do realize this goes way back, but these charges where soemthing I had to basically hunt for, they were not on my online bill that I normally see. Their supervisers refuse to help, any suggestions how to get my money back? They should not be allowed to do this to people?

Hi aa16346....hmmm? allow me to contact billing for you in order to come to a resolution. In a private message please send me your billing account number so I can look into this for you. Sorry for this frustration. Allow me to help, thanks.
Constance
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

I forgot my security answers for my AppleID. How to reset was sent to my e mail. I did not receive the info. What do I do?l

I forgot my answers to my security questions for my AppleID. I went to manage my acct. and how to reset wax sent to my e mail. did not receive the info. I have tried several times. What do I do?

Check your spam filter. If it's not there, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(119442)

How do I exclude directories from Finder search results? I'm trying to find the biggest FILES on my computer and it keeps showing me "Macintosh HD" as the biggest, how can I search for files of type "NOT folder/directory"?

Basically I've lost 10GB of free space over the last few weeks so my plan was to search for files modified in the last 2 weeks in order to figure out which ones are big and where that space went.
So I open finder, go to "File > Find", and enter a search:
Modified > In the last 2 weeks
All fine so far.
Problem is, it's showing whole directories as results. Which essentially means that when I order the list by size, Macintosh HD is at the top, followed by "Users", then "Applications", then one of my bigger movie files, then "Library", etc.
How can I do a search which will ignore folders? I want individual files. Knowing that Macintosh HD is the biggest item on my computer and was modified in the last 2 weeks is utterly useless to me.
Older versions of Finder in OS 9 had a feature where you could search for "files, whose type "IS NOT" folder", but OS X doesn't seem to have such a feature.
Can anyone help?

How much free space is on the HD, where has all the space gone?
OmniDiskSweeper is likely the easiest/best, and is now free...
http://www.omnigroup.com/applications/omnidisksweeper/download/

How can I delete purchases from my itunes account that I DID NOT PURCHASE I have tried everything for a VERY LONG TIME please please help

I have had an iTunes account for 3 years. I have tried for at least two years to delete these purchases that I did not purchase off my iTunes downloads. I have tried everything. I took iTunes off my computer, redownloaded . I have tried deleting and removing them. I do not know how they got there but everytime I go to download anything these 8 purchases start to download. I then have to pause them all and back to the agganizing termoil of trying to delete them off my account. Can you please please help meI am beyond aggrevated because nothing I do deletes these things off, and I have tried for two years with no results but more aggrivation.

I would contact Apple Support either on the phone or via e-mail and have them check if they could remove these questionable purchases off your account.
There is currently no way to do this on your own.
And re-installing iTunes does not help as all the purchase info is stored on Apple's servers.

How can I use my old MobileMe email address if I did not migrate to icloud by the deadline?

I had a mobile me account that I did not migrate to icloud. Now when I try and set up an icloud account using the old mobileme email address, it says that address is already in use. I then try and access it but the password doesn't work and it says mobileme is closed. When I try and reset the password, it says an email has been sent to the email on file...which is an old mobileme address that I cannot access.
How can I get this email address set up in icloud?

Nice idea - I tried it but it doesn't seem to work (at least not for me).
So here are the details in case, you can spot something more I could do....
When MobileMe was live
MobileMe ID was [email protected]
AppleID (to make iTunes purchases) was [email protected]
When iCloud went live (and MM was still alive)
iCloud account was created based upon AppleID - [email protected]
iCloud would not create [email protected] as was already in use (by me)
iCloud would not merge [email protected] as iCloud does not merge
MobileMe migration to iCloud option was not taken
Deleted all data out of MobileMe account (mail, calendar, contacts, gallery)
Deleted MobileMe mail account off of all devices
When MM died
I received notification that I had not migrated my MM account
iCloud was happily working as Contacts/Calendar sharer using my AppleID of [email protected]
Weeks later on Mac running 10.8
System Preference - iCloud, already logged in with AppleID of [email protected]
Then ticked the untick Mail box
Long wait with small grey whirling cog box, stating "Loading". Eventually a BLANK message box with OK which then disappeared on a timeout.
System Preference - Mail... Re-added [email protected] (now picked up as iCloud account)
Mail - Accounts.... Re-added [email protected] BUT got message "Mail can'y connect to the account..."
So tried logging into www.icloud.com (using AppleID of [email protected] where my contacts/calendar now reside). Clicked on Mail icon and received "@me.com Address Needed" message

I am being charded for items I did not purchase.

I need some help here. Need to talk with someone.

The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
http://www.apple.com/support/itunes/contact/
though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
Regards.

Calendar - How can I expand the recurrences of a recurring item in ItemAdding event receiver?

When a user add a new recurrence event to a calendar I want to check if any of the recurrences overlap with events already in the calendar.
I saw the property Recurrences Data and its XML but I didn't find a way to translate that value to dates I can test against the events dates on the calendar.
So, is there a way to expand the recurrences of an event in the ItemAdding event receiver of a calendar?

Hi,
Per my understanding, you might want to check if there any overlapped recurring events in Event Receiver.
You can build the query with <DateRangesOverlap> to return the recurring events with Server Object Model.
A code demo in the thread below about how to get recurring events from Calendar for your reference:
https://social.technet.microsoft.com/Forums/en-US/99c3ded6-a8cb-4509-9a74-e93e445d78c7/how-does-calender-list-daterangesoverlap-todaymonthyear-and-week-exactly-work?forum=sharepointdevelopmentprevious
Thanks
Patrick Liang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Account Charged for Items I did not purchase

I was sent a receipt for a purchase on my account. Fortunately, I do not have a credit card on file, but my gift card that I had on file was almost cleaned out.
This is not a purchase I made. It appears to be for video games, which I never have ordered from iTunes. Furthermore, when I go to my account, these items don't show up in my list of purchases. However, when I look at my purchase history, the charge is there.
My first thought was that someone somehow got into my account - although my password (since changed) was a strong one - and made this charge. But, wouldn't they show up as purchases? Now I'm wondering if perhaps this is just some weird clerical error on the part of iTunes.
How do I have this fixed. I couldn't find anything helpful in the iTunes help area.

I have encounter the same problem
http://discussions.apple.com/thread.jspa?threadID=2641194&tstart=0
I sent an email to itunes support and wait for their answer.
The problem is does Apple will do something to stop these problem.
I see that other person has encounter the same problem with "hack" purchase.
Wait for apple answer...

Upgraded to iOS7 for my iPhone4s did not receive confirmation email

Upgraded my iPhone 4s to iOS7 two days ago and have not recieved my confirmation email. Can not change my Find My Phone feature because the phone has not verified my account.

Hello hk5791a,
I'm very sorry to hear that your order confirmation email had not arrived after over an hour. Certainly we strive to provide communications that are prompt and accurate and I very much regret that this was not your experience.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your order. It appears that you were able to pick it up successfully yesterday afternoon!
I'm very grateful that you wrote to us about your experience.
Regards,

Charged for items i did not purchase

i have money taken off my gift card but not make the purcheases

Check you purchase history to see what the charges are for.
If you believe that your account has been hacked, then change your password and let itunes support know.

How can I request to remove the sign "explicit"

Dear all,
I've uploaded a Song in iTunes Store. Apple has marked my song with the "signature" EXPLICIT. How can I request to remove this Explicit? My Song is not aggressive, nothing with sex & drugs, but it's a language they don't know. It's a very old language: Aramaic (Wiki: http://en.wikipedia.org/wiki/Aramaic_language). The song is about the love and about joy and something like this, but with the signature EXPLICIT it shows like a killer-song hehe
It will be great if someone can help me or give me a contact to write them an email.
Many thanks and kind regards.

Once you login to Course Manager, a link to the Content / Services Agreement is provided on the bottom-right of the page.

HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

How can i request for a credit refund for items i did not received?

Similar Messages

Maybe you are looking for