How can I set up another email client to send mail as my dotmac account?

My business uses an online application that can send emails to our customers as long as we provide it with an email account. I used the following from my mail.app:
SMTP HOST: smtp.mac.com
SMTP PORT: 25
SMTP_AUTH: true
SMTP USER: cryogen (my dotmac account and email)
SMTP PSWD: ****** (my dotmac password)
But, I cannot seem to get this to work. I tried it with another account I have with COMCAST.NET and I was able to successfully send emails using that account.
Is there something special about a dotmac account that I am missing?
Thanks.
PowerMac G4 MDD   Mac OS X (10.4.8)  

The information you’ve provided now is what I was asking for. Unfortunately, it’s still insufficient. It’s critical to know here whether the SMTP server does actually accept or reject the request of the mail client to send the message. Any conventional mail client would allow you to know that. In Mail, for example, you know that the message has been sent because Mail puts it in the Sent mailbox (whether the message arrives at the destination is an entirely different issue). And if the SMTP server rejects the message for some reason, Mail will report what the reason is.
Whether I’ve actually set up a different mail client to send with a .Mac account is irrelevant -- I don’t even have a .Mac account, for that matter, nor do I need one. Gee, if I needed to have the same accounts as the people I help, I couldn’t be here. Fortunately, I just need to know how email works and what the idiosyncrasies of some email services are, if any.
Try setting up your .Mac account using a conventional alternative mail client, such as Thunderbird, and you’ll see that you can do that with no problems -- or, if you have problems, it should be pretty clear what they are exactly and how to fix them.

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