How can I unlock the copy protection of songs that I've acquired some years ago with an old - and non existing anymore - account? Can I link the songs to my new account or do I have to purchase them again?
How can I unlock the copy protection of songs that I've acquired some years ago with an old - and non existing anymore - account? Can I link the songs to my new account or do I have to purchase them again?
If you're in the US, you will be able to use iTunes Match for $25 a year to remove copy protection in a few months: http://www.apple.com/icloud/features/
If you're not, you can't. You can authorise iTunes with the old account in addition to your current account, so all your songs will play, but I'm not sure what will happen if you try to sync them to an iPod.
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the email address connected to an old itunes account is no longer active. Can't access music i bought many years ago with out it and the old password.
neilfromvancouver wrote:
the email address connected to an old itunes account
Old iTunes account?
You created a new iTunes account instead of updating the old account with new info?'
Contact iTunes support. -
I'm trying to get my ringtones that i purchased on my old iPhone onto my new one that I just got. They r in my history and when I click on them it says you have already purchased them, would you like to buy them again in order to download them. I did it with one already and I now need help so I don't have to buy them again. Can u help get them back please
Ringtones are currently a one-time only download from the store. If you don't have them on your computer nor on a backup then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can't get my movies and tv shows on iPad now that I have added iCloud. The problem is that my iTunes account has different name and password from my mobile me account. Can I change my iTunes account name and password so that they will transfer to my iPad with the mobile me / iCloud account? I need to figure out how to make the two accounts one or iCloud has to be able to accept my iTunes account with years of music and movies.
Hunter of Sock Monsters thanks...I did follow your advise. I went to the iforgot site and tried answering the secret questions twice. I got the "wrong answer", so the next time I asked for an email authentication. I am still waiting. I don't know what the usual time for waiting normally is. I am still waiting for an email reply from three days ago. I'm not going to hold my breath. My ipad is out of warranty but I may have to beg for help from support? I'll wait awhile longer. Maybe there is another thing someone could come up with. I appreciate your fast reply Hunter.
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A friend accused me of switching an email account that I used several years ago to send them photos on Flikr (gmail) for their Apple ID - in other words of.messing with their account. I only used the gmail account to post / send them and several other people photos on a few occasions and have not used the account since. I forgot that I had it. When this friend couldn't access their iTunes account the store discovered that the email had been reset to my very old gmail address. How is this possible? Now, they are accusing me of hacking in although no purchases were made and nothing was done with the account. Still, my reputation is at stake. Could they have done it in error? It looks bad for me. Help please.
I made up the names edward and daniel, it's not actually anyone's email address, so no need for concern.
In practice, I'm sure you're right that I would have fewer problems with a longer, more complex email address. But in principal, the problem remains. I could sign up for the Apple ID
1234.NoOneWillEverUseThisAddress.5678@gmail
and someone else could sign up for the Apple ID
1234.NoOneWillEverUseThisAddress.5678+1@gmail
and apple would have no problem with it, even though for all intents and purposes it's the same email address. So the problem is not just the ambiguity of my, to use Dahveed's words, overly simplistic and unsophisticated, email address:
there is a fundamental flaw in the way Apple links email addresses to accounts that allows for this ambiguity. If they followed the same conventions that gmail did, there would be no possibility of this problem. -
I cannot find any of the songs that I bought through i tunes and downloaded on my computer last year.
Nancy,
You can download fresh copies at no charge:
iTunes 11 for Windows: Download previous purchases from the iTunes Store -
Recently, I downloaded a few albums and they are showing as downloaded but the song cuts out after about 30 secs. It just drops off and moves on to the next one, which does the same. How do I redownload them?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
If I purchased music on itunes for my ipod do I have to purchase them again for my iphone?
I have purchased itunes for my ipod and I wanted to download them on my iphone. I was able to download them but it charged me again for the same ones. Can download them on iphone without being charged agiab?
Hi,
Firstly make sure you have iOS 5.0 or above on your iPhone.
Then make sure the iPhone is using that same account that you have purchased those song with.
To do this go to Settings > Store and check the email address at the bottom of the screen.
If you have all these ok, then just open the iTunes app and select the "purchased" category at the bottom of the screen and you will be given the fully list of all your purchased music ready for you to redownload without being charged.
(when a song is selected you are given an option to "download the full album" if you have purchased it already)
Hope this helps. -
Ym computer died and although most things came back when I logged into my account, some audiobooks I have purchased are now missing. Even itunes tells me I have previously purchased them, but I still can't figure a way to download them. Any clues?
Thank you in advanceYou cannot redownload audiobooks.
It has always been very basic to always maintain a backup copy of your computer.. Copy them from your backup copy of your comptuer. -
dear sirs ,
i have in my iphone more than 150 music albums.when i tied to sunchronize my phone with the itunes i lost some of the albums ,how can i put them back into my iphone withou purchasing them againIf you synced your iPhone with the same iTunes library on the same computer you have been syncing your iPhone with, not sure how some of the music was lost. If you tried to sync your iPhone with a different iTunes library on another computer, all iTunes content on your iPhone would have been erased first, not just some.
All iTunes content on your iPhone including all music should be in your iTunes library on your computer. -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
my pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?
I have somewhat of a similar problem. After iTunes last update, I am missing some of my purchased files of music,ringtones, and TV shows. Possibly movies, but just thought of that and did not look yet. Seems everytime there is an iTunes update, something happens, but usually an easy fix by just deleting music files from CD's that I loaded onto iTunes and no longer recognized after an update and reload from the hard drive. This time I do not have a current back up of all the music, ringtones, and tv shows I have purchased.
So I am also wondering how can I redownload purchases without being charged when there is no file left on the hard drive. It just stays listed in iTunes though.
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