How do I back up everything before repair?

I have to send my iphone 4s for repair and they have told me they are going to wipe it completely. Please can someone tell me (in simple terms!) how to back up everything (including camera roll) to my laptop or icloud if possible and also how I restore it all again when I get my iphone back?
Thanks

Have you ever used iTunes on your computer before to sync your iPhone? If not, just make sure your iTunes is the most current version on your computer. After that, connect your iPhone to the Charging Cable and then to the USB port on your computer. Don't worry about if your iPhone is on or off, and if off don't worry about responding to the iPhone screen while you are connecting to your Computer. If things work the way they are supposed to...
One of two things will happen...
Sometimes peoples Photo App will open and they can transfer their iPhone Camera Roll photos to this App on their Computer. If this happens, just name the album on your computer and save the photos. When that is done just close the Photo App on your Computer.
The second thing that may have happened is that iTunes may have opened... if not click on iTunes icon for the App on your computer and open it now. Once iTunes opens look toward the upper right of the screen and see if there is a Box that says something like "iPhone" in it. Click on that box and see if your iTunes screen goes to the Status Screen saying what iOS Release you are on and if it is time for an Update. Because you said your iPhone needs to be repaired, and because I don't know what is wrong with it ... Rather thna worrying about the iOS Update, look down at the bottom right of your Computer iTunes screen and see if there is a "Sync" button. If so click on it and just wait while the Sync goes through 8 of 8 Steps and finishes. When finished look back up at the iPhone Box and click on the Done or Eject icon. Remove your USB cable from the computer and get ready to send your iPhone in for Repair.

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Hi bosefire,
Thanks for visiting Apple Support Communities.
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http://support.apple.com/kb/TS1368
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http://lmgtfy.com/?q=how+to+backup+iphone
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Message was edited by: cdftrim

Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
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tt2

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How do I back up everything before repair?

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