How do I cancel my direct debit on a monthly rolling contract?

Have paid my first month by DD, now want to cancel DD how do I do that ? Thanks in advance.

Hi ,
Welcome to the community.
The direct debit on EE is part of the terms of your contract. This is in place to stop you being charged a non direct debit fee of £3.50 each month and any restrictions being placed if the payment is late.
If the date is not suitable this can be changed though.
Let me know if you would like this to be done can send you a message to the chat team.
Thanks.

Similar Messages

How can I change dates / direct debit days on recurring orders?

Hi All,
I have the requirement to change 2 aspects of a recurring order/product.
The first is to change the point in time which a credit card is charged. I have read posts/documentation that references the Direct Debit Days parameter as the way to change when the credit card transaction takes place.   These talk only about have the card charged after the invoice date.   My question is does that field accept and operate on a negative value.    I want to have the credit card charge occur a few days prior to the invoice date.
The second requirement has to do with date manipulation of the recurring time frame.   I know the cycle controls the creation of the next invoice, however, I need the cycle to be a specific number of days. So rather than monthly, I need to create an invoice every 20 days. Is there a way to do this within the system or will the date need to be manipulated through the API? If so, is the next invoice date the correct and only date needing to change?
Thanks in advance,
Bear

Unfortunately, I received no replies to my post regarding how to accomplish both changing the day on which recurring starts and then also changing the period length for the recurring transaction.   Necessity being the mother of invention took me to working with the BC API directly to develop a solution.   After quite a bit of trial and error, we were able to create a service that can run on a given cycle (nightly or hourly) using API calls we are able to manipulate the dates so that the ADOBE cron jobs that create upcoming transactions react properly to the requirements needed.
An example is probably the best way to showcase what we wanted to do.   An initial order is made up several products some recurring some not. The recurring elements create a new "next" invoice at the selected recurring cycle (monthly). So if the initial order was on June 15, the next invoice is July15. We needed to back that next invoice date up by 5 days. Additionally, we needed the then ensuing cycle to be 30 days always.   We accomplished this through a service and the BC API.
If you have need of this solution feel free to contact us.
email [email protected]
website www.advadvco.com

How can I cancel an app that has a monthly charge to my credit card

How do I cancel an app that is charged to my credit card every month

Hi..
You can turn off auto renewing subscriptions > iTunes Store: Purchasing and managing auto-renewing subscriptions

How do I cancel my subscription on the 1 month trial.

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged $12.99

Hi there and welcome to the community,
It looks like you are subscribed through Apple. To cancel your subscription, follow the steps mentioned here:
http://support.apple.com/HT202039

How do i cancel my subscription within the first month

trying to find the appropriate place to cancel my subscription and get refunded. The site led me here to the forums. Will someone please tell me simply how I should go about cancelling my subscription. It's amazing this information isn't so readily accessible or apparent on the site. I find many aspects of this website to be unintuitive and byzantine. This is just another example. Please help, thank you.

Hi skarloff,
Thank you for posting on the forums, you can simply log in to your account and can cancel the subscription.
For more information refer to the below mentioned article.
Cancel your membership or subscription | Creative Cloud
Thanks,
Vikrantt Singh

HT4009 how do I cancel the pandora one auto renewal monthly subscription

How do I stop/cancel the Pandora One auto monthly subscription?

If you set up the subscription through your iTunes account, see this article on how to manage subscriptions: http://support.apple.com/kb/ht4098
If you set up the subscription through Pandora (and do not pay with your iTunes account), you should contact Pandora.

TS1702 How do I cancel/delete an app for a monthly subscription for a magazine?

I have an app that charges me monthly for a magazine subscription and I do not want to subscribe anymore. How do I cancal my subscription?

The instructions are on this site.
http://support.apple.com/kb/ht4098

Help, direct debit options changed without my cons...

help, Any ideas how to get through to some in BT security time in UK ? Recieved an email to say "Thanking me for setting up a direct debit and that you are taking £xxxx from my account in 8days !" As I already have a debit debit for many years with you have not authorised you to take this payment I'm a little alarmed" BT call centre have advised me that I have requested " Whole Bill Direct Debit", but I haven't. They then advised someone in my family has, but that is not possible as it's only me. I have asked if my account has been hacked but they just say I requested this change. My direct debit has been changed from a fixed payment to "Whole Bill Direct Debit". I am quite alarmed, the call centre do not understand or ignorning what I am saying. Has my account been hacked or is this an error on BT's part ?

It's very unlikely that anybody would bother to hack into your account just to change the way you pay your bills. They would have nothing to gain by doing so.
Much more likely, it's some misunderstanding. Have you changed anything about your account recently that may have prompted BT to change your billing? BT have a nasty habit of combining changes to one service with changing something else that's apparently unrelated.
If it's really necessary, you can always cancel the direct debit with your bank. But that will leave the bill unpaid, so that could just cause more problems than it solves. Better to contact BT, and be more insistant that they tell you who made the changes, when they did it and why.
I don't suppose it's any help to you, but many of us on this forum much prefer Whole Bill Direct Debit anyway. You just pay what you owe every month, rather than paying some arbitrary figure that BT plucked out of thin air.

Problems Setting up a Direct Debit

has anyone experienced any problems setting up a direct debit ??
I've been a BT customer for approximately 20 years and have had the same account number. I've moved house a few times and retained the same account. My last house move wasn't so successful as after moving in and having broadband re set up again... I received a letter in the post saying I had requested a "termination" and a parcel was included to send my router back etc... plus... I'd be charged £100+ for the disconnection...
Anyway I got on the phone to BT and the advisor appologised for the mix up... and suggested I cancel my direct debit with the bank to make sure the disconnection fee wasn't taken from my account.....
Ever since then... I have not being able to set up a direct debit online or by speaking with several BT helpdesk staff. I email BT asking for an explaination - NOTHING. BT helpdesk staff assure me that the direct debit will work this time and will contact me if there is a problem... again NOTHING. I even tried writing a letter to the head of customer services... I think the name Warren Buckley rings a bell.. Someone did email me back suggesting I use the online facility.... REALLY!! Do BT not have a fault tracking database of customer issues... so they can see I've already tried to set up the direct debit online...
Anyway ..... I've just noticed this forum now... so this is my latest attempt to see if anyone senior enough at BT will be embarrassed and try and sort out my account so I can start paying my bill using Direct Debit again... I'm pretty sure all that needs to happen is to be given a new account number or an account alias that can be sent to my bank. Otherwise... I'll just carry on waiting to receive the automated message from BT saying I haven't paid and then go and pay online... But I am worried one of these automated messages will arrive the day I go on a 2 week holiday and I find myself cut off when I get home... giving me more pain....
PLEASE HELP BT ;o)
regards
DaveB

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

TS1702 I purchased an app from the itunes store by direct debit. I now wish to cancell this subscription, but I can't seem to find out how to do it. Help I am going around in circles.

I recently purchased an app. from iTunes that was on a monthly direct debit subscription. Despite trying to following directions from iTunes to cancel it - I am getting no where. Seem to be going around in circles. Can any one help with some straightforward directions on how to do this please?

See here:
http://support.apple.com/kb/HT4098

HT1918 how can i cancelle something i purchased for itunes if my debit card doesnt have enough money on it

how can i cancelle a purchase on itunes if i dont have enough money on my debit card

Why are SO many people asking this question, and no one is answering? Why does no one at Apple ever answer these "support" discussions? It's just millions of people upset for various reasons (such as broken off buttons on the iPhone 4S that my poor mother has experienced, among thousands and thousands of others with ZERO help from Apple). And the only people who do find help here, get it from others who find workarounds without Apple's help.
I also have the same question as above, (and the thousands of others do as well - do a quick Google search or just look at all the similar posts to the right). I've tried to call Apple, and I keep getting re-directed to their website. I search their website, and no answer is provided. PLEASE RESPOND Apple. Geez louise. For such a profitable company, they sure don't help their customers very well. I have so many Apple products, I can't even count.
Your customer "support" is shameful, Apple. Unbelievably bad. #apple #fail

HT1918 i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fi

i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4847 How do I cancel my iCloud subscription? Please be direct with your answer and include the steps. I get to a page and have no idea where to navigate. Thank you.

How do I cancel my iCloud account? Please be direct and detailed with your answer as I'm too stupid to figure this out on my own. Thank you.

You can cancel an iCloud storage upgrade within 15 days of buying: however Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. Poster julia22 managed to find a way round it - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

Direct debit keeps getting cancelled

Well, I'm at the end of my tether. My direct debit was cancelled last year. I set it up again. Every month, Orange tries to take the payment. Every month, the bank refuses it because it has the same reference number as the one that was cancelled last year. Every month, I phone Orange customer services to tell them that the reference number needs to be changed. Every month, Orange customer services tells me that its sorted and it will go through this month. Every months I go through the same process. This month, I phoned again to make sure that the direct debit is set up properly. I told the advisor about the recurring problem. The adviser assured me that it is now sorted. If this wasn't annoying enough, Orange dont even bother to let me know that it has been rejected. I find out when my phone stops working or I log on to look at my account. Pathetic. And you can't even email them.

Hello anya618,
That is certainly a great question for a seemingly peculiar situation. I am sorry if has delayed any purchases for you. It would be my pleasure to look into this for you more.
Orders can be canceled for a variety of reasons, but it is strange if you haven’t any information other than what you have used in the past on BestBuy.com. Using the information you supplied here on the forums, I have reached out to my support team to investigate this for you further. I will be sure to provide you with any findings via private message.
To check your private messages, click on the envelope in the upper right-hand corner while you are logged into the forums.
Regards,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

HT3702 How do I cancel automatic payments from my debit card

How do I cancel an automatic payment that comes out monthly from my iTunes account. I never meant to subscribe to the app in the first place. The app does not allow me to cancel

See...
iTunes Store: Purchasing and managing auto-renewing subscriptions
If necessary Contact the Developer / Supplier / Provider
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How do I cancel my direct debit on a monthly rolling contract?

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