How do I change the email for my security question answers to be sent to?

I've forgotten all my security question answers and deactivated my email they are being sent to. I have money on my account and don't want to open a new one. How do I change the email that the security question answers are being sent to?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • How do I change the email for my security questions?

    the email i have set for the resetting of my security questions doesn't work so I am not able to buy apps on my new iphone 4. how do I change that email address and why is it different from my primary and secondary email for my apple id? I really just don't remember.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • How do i cange the email my 2 security questions reset information is sent to?

    I've lost the pasword for the email that the reset confirmation is suposed to be sent to. I've deleted that email from my list of emails for my account but it still sends the security question reset to the deleted email. How do i change that? I've read theough the apple support pages and a question like this wasn't addressed so please dont just send me a link to an apple support page. Any help would be great thanks.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do i change the email that my security answers go to

    how do i change the email tha my security answers go o

    Check here:
    How do I change my Apple ID Name or personal information?
    You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See Changing the name you use for your Apple ID if you'd like more information.
    copied from Apple ID FAQ 

  • How do I change the email that my security info is sent to

    How do I change the email that my security info is sent to

    Hi Hayleyallenxox,
    Thanks for using Apple Support Communities.  This article has instructions for changing your rescue email:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Cheers,
    - Ari

  • How can i change the phonenumber for my security code in keychain on ios 7.03

    how can i change the phonenumber for my security code in keychain on ios 7.03?

    i have changed the phonenumber under icloud preferences keychain. after the update on ios 7.03 there is no sms arriving for the security code because there is a double international code in the telephone number like +49 +49. How can i fix this?

  • How can I change the email for the Apple ID

    How can I change my email for my Apple ID

    Hello there, Lelizabeth2014.
    The following Knowledge Base article goes over the steps for doing just that:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How do i change the password for my secured internet

    I have a westell 327w, verizon walked me through the steps to set up my secured internet now you must have my password to connect to it, I know someone has my password and is connecting to my internet how do i change the password for this?

    Not certain what you mean by "my secured internet". If you're referring to your Verizon provided PPP internet connection then you need to work with Verizon on that. You login to the MODEM using the admin account and they will give you a new password to enter. Or, you can tell them the password you want to use first. At least that's how it was with my Westell MODEM and DSL setup.

  • How do I change the email that my security info is being sent to?

    I'm trying to purchase something on a new laptop and my account is asking that I answer some security questions. I made my apple account about 3 years ago and I cant remember the answers to my security questions. I also have no idea what e-mail the security info is being sent to when I click on the link bellow the security questions since I don't remember ever signing up to a gmail account though that's what it shows. I just want to know how I can change the e-mail that the security info is being sent to.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95673)

  • Help about changing the email of my security questions recovery

    good day to all.
    i have a problem, i can access all details on my apple id, buy apps on appstore, redeem appstore card change password and other stuff.
    now, i want to buy in game purchases such as moba coins but it is asking for a security question that i have already forgotten.
    the problem is the recovery email is not mine.
    j*****@yahoo.com is not mine and i did not have any email starting with letter J.
    i cannot call apple because i am not on US right now. i cannot find out or see how to email apple support.

    You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 - select the country where you currently are, and where your account is based.
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT201303 What if the email to retrieve security question answers is wrong? What can u do?

    I was trying to retrieve my security question answers and for some reason the email they were being sent to isn't even in my personal info.. What can I do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I change the email for payment receipts

    I want to have payment notices sent to another administrator on our account.
    how can I change that?

    You have purchased CC for Team online on April 2014, the program admin can not be changed for the direct purchases. You can add secondary admin but the invoice related mail & payment related information shall be emailed to the program admin only.
    Re: What are the steps to change the "main" plan administrator
    Regards
    Rajshree

  • How do I change the email for my icould account on my iphone 4s?

    I have an iPhone 4S. I have an old email for my icloud that shows on my iPhone 4S. My actual Appleid is a new one that I've had for awhile now. The iPhone when hooked up via USB to my computer is signed in under my new email, however keeps the old email for the iCloud even after the update and sync. Can someone please help me? There is no "Delete Account," when you go to Settings either. Someone else suggested that and it's just not there. I am really hoping that I do not have to completely reset the iPhone.

    Hey JT_BARRETT,
    Thanks for the question. You are definitely on the right track. You’ll want to follow these instructions for updating your iPhone with your new iCloud account. Please note that “Delete Account” had changed in iOS 8 to “Sign Out”:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    - If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    - If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
    Thanks,
    Matt M.

  • I've changed the email address on my Apple ID but how do I change the email for iCloud?

    I need help with changing iCloud email address please

    Hi, I've just gone into the settings and my current email is on there, but it still keeps coming up with my old email when I go to update my apps :( any other ideas?

  • How do i change the email that my security code reset will be changed to, the old one is no longer in service

    My old email adress no longer works and i do not have access to it , but it is the one that the link that i need to reset my security code is being sent to, how do i change it to my new email adress?

    First y have to reset your security questions to regain access to your acout
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
    Then:
    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
    Note: @mac.com and @me.com Apple IDs can not be renamed.  If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.

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