How do I find my bookmarks and tagged pages? I update to newest Firefox and now they are gone- it looks like a completely new Firefox. What do I do?

I update to newest Firefox and now they are gone- it looks like a completely new Firefox. What do I do? There is nothing in my toolbar, or history, or bookmarks. I have also none of my old slides or whatever they are called when I open a new tab. HELP!

You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

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HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5 and I manually erased all from my phone and now they are gone from her phone. How does she get back her contacts?

My daughter and me use the same cloud and apple id to buy songs in the past. I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone. I then deleted them from my phone one by one and now they are gone from her phone as well. How does she get them back on hers and what happen???? Help with cloud!

That's what happens when you share the same iCloud account. First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want). To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted. Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data. After doing this, he can go to icloud.com and safely delete your data from his new account.
Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841. This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish. You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

I bought several season of a tv series in the German Apple Store. Now they are gone due to technical problems (no backup). How do I get them back? ATTENTION: Meanwhile I moved to Switzerland and the Swiss Store doesn't offer tv series.

I bought several season of a tv series in the German Apple Store. Now they are gone due to technical problems (no backup). How do I get them back? ATTENTION: Meanwhile I moved to Switzerland and the Swiss Store doesn't offer tv series.

Albenn
Welcome to the Apple user discussion forums
I'll hit a few of your questions - others will have to do others since I'm not up on some of the issues you ask about
4) is there an easy way to review/delete items (in 6, i run a basic slideshow and delete on the fly -- is this still workable in 7?)?
Yes
5) Are there significant functionality benefits of 7 over 6 (e.g., does the noise function or shadow/highlight really offer significant benefits? The Events seems obvious, but I'm more interested in "under the hood" experience
Yes
Loseless editing - web galleries - events
a) Is import any faster? As my library is growing in size, the import is getting overly slow
It is fine for me (only you can compare to your current) - I have 20542 items using 26.3 GB in 271 events
7) Is there a full-screen edit mode?
yes
8) Can you configure events so that it's not just by day?
yes
9) Is 6's "roll" structure as mirrored in the file system still available in the Events approach, or is the database structure that once you've converted a library, there's no going back?
Events replace rolls (if your rolls are named - NOT the default rollxxx name - they will come across as is - to me events are rolls with much more capability and a new name - some people are VERY putoff by the change (but most love it) for reasons that I simply do not comprehend
10) What is the effective (or advised) maximum library size? I've probably got over 60GB of images in my libraries now, with 20,000 images or so. If 7 can readily digest them (and preserve all my albums, etc.), then I'd love to combine them into one, unless that will kill performance, make the database unstable, drive backups into interminable waits, etc.
The advertised max is 250,000 photos - I have about the same number of photos as you in about 1/3 the space - there are a few users here with libararies your size. With iPhoto Library Manager it is easy to maintain multiple libraries if you choose
LN
Message was edited by: LarryHN

I had playlists before on my phone and now they are gone. How do I get them back?

had playlists before on my phone and now they are gone. How do I get them back?
They are gone from my new iphone 5, and they were there. Now, I still have all my playlists on my ipod. Help!!!

Sync the iPhone to your computer. The PL will be put back onto the iPhone if selected.
MJ

I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone. Suddenly they are gone from my phone and they won't sync any longer. What am I doing wrong?

I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone. Suddenly they are gone from my phone and they won't sync any longer. What am I doing wrong?

I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think!

HT204150 My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone. How do I recover my contacts?

My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone. How do I recover my contacts?

First, your daughter needs her own iCloud account, otherwise her ipod will sync will all your data (email, calendars, contacts...). If you have a backup or a copy on your computer, you could turn off iCloud syncing on your iphone, then restore from your contacts via iTunes. After you get a new account for daughter, you can then turn on iCloud.

What do i do when iPhoto Deletes my recent pic's all the way to 2010????? i opened the program and it said i needed to update my library otherwise i wouldn't be able to view the images that were not updated-- and now they are gone!!!!!! WHat do i do!!!!!!

what do i do when iPhoto Deletes my recent pic's all the way to 2010????? i opened the program and it said i needed to update my library otherwise i wouldn't be able to view the images that were not updated…… and now they are gone!!!!!! WHat do i do!!!!!! Is this some type a virus???? my mac is protected!!!!! tried to chat with an IT person but they keep asking if its like a tech problem and it is just iphoto

You should get your keyboard checked as it's repeating on a lot of keys and makes you look silly.
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

Why when I opened pages app on my iPad we're the documents there and then disappeared? Now they are gone!

Can anyone tell me why when I opened the pages app all my documents were there and then disappeared. Now they are gone!!!! How can I get them back?

Try this:
1) On a web browser (on a computer, not on an iPad) go to iCloud.com
2) sign in with your Apple ID and password.
3) Once you are signed in, select the orange 'Pages' icon.
4) If there are welcome screens, continue until you get to Pages web version
5) Are your documents showing there?
If yes, delete Pages app from your iPad, and reinstall it. Your documents should reappear when you open it after installing. If no, then the only possibility would be if you have previously made a back up on your computer with iTunes.

Where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone!

where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone! The directory on my hard drive i gone and they are not in the cloud?

The iCloud Photo Stream only stores up to 1000 photos for thirty days. If you have more that 1000 photos or photos nearing the 30-day mark, you should export them to another device.

IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE TH

My Firefox crashed with important information on it!!!
My Firefox has been crashing every day sometimes several times a day. I have emailed your staff back many times looking for a reason for the crashed without any response. I have been able to get by because I would restore the settings and continue what I was doing. WELL….this last crash has disappeared from any way of getting it back and IT HAD SOME REALLY REALLY IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE THAT OPEN WINDOWS FOR ME. IT IS REALLY IMPORTANT!! I NEED SOME DESPERATE HELP NOW!!
Thanks,
Nick

Nick, sorry to hear about that. I'm not sure where you are sending the emails, but if you use the form to submit your crash information, that goes into a database for review by the developers instead of coming to the support volunteers here.
Did you try the History > Restore Previous Session command? Firefox sometimes saves form data in the session history. This data may age out, so you should use that menu item as soon as possible.
Going forward, consider installing the [https://addons.mozilla.org/en-US/firefox/addon/lazarus-form-recovery/ Lazarus: Form Recovery] extension if you are filling long forms and Firefox is unstable.
With respect to the crashes, there are many possible reasons for Firefox to crash. Have you reviewed the help articles for diagnosis? For example: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish.

I had ringtones yesterday and now they are gone off my phone

I had ringtones yesterday and now they are gone off my phone

They are in my itunes, but there is 1 that is in bold black but the rest are not. I tried to move them to my phone but they wont go

HT204074 I have an iPod nano and I had purchased from iTunes random songs and downloaded lots of my personal albums and now they are gone from my iTunes account and they are in SyncUp. I never meant for that to happen. How do I get them back to my iTune

I have an iPod nano. Somehow an update for SyncUp appeared and I updated it. Now all the music from my iTunes account including songs I purchased and my own personal albums are all on SyncUp. I definitely did not want that to happen. How do I get my music back to my iTunes account? Thank you.

iTunes and Apple's devices work as an ecosystem. iTunes is designed to sync with Apple's products, not anyone else's. You'll need your songs in a format compatable with the Samsung phone and to use the software transfer program supplied/recommended. It is essentially not an Apple/iTunes problem. You may have better luck finding the information you need on Samsung's forums.
tt2

Iphone 3gs and icloud lost 2/3 of my contacts for no reason, backed itself up on icloud, now they are gone.

1) I have 3 iphone 3gs phones (2 16gb and 1 8gb) all updated to iOS 5.0.1.
2) I added the 8Gb device to my itunes account and icloud this weekend and then I decided to make another itunes account for that phone and seperate it from the other 2 phones as it is used by another family member who does not need to be connected through icloud to the other 2 phones.
3) When I did this it changed my old itunes account email address to a non-existent email address that was a strange combination of the two email addresses for which I have appleIDs with.
4) I went back to itunes and fixed the appleId email address back to the correct address.
5) Following this ordeal, 2/3 of the contacts vanished from my icloud account and phones. Never to be seen again since icloud does not back-up any contacts but mirrors them.
Therefore, since it backed-up to icloud prior to discovering the problem, I will need to manually recover over 100 contacts. If you need to restore from the iCloud back-up, how do you do it? You can set what you want to back-up and you can delete the back-up but you can not restore from the back-up in any obvious or easy way??? If it simply mirrors this information, then quit calling it a back-up... not true! It would have changed how I set-up my phone in itunes... also, why would any contacts just disappear without notice or anything? Just vanished? I assume when it backed-up to iCloud but it happened on the 2 phones connected to the same iCloud account, because they are synced with iCloud. So I can sync to iCloud and back-up to my computer but then I have to deal with duplicated data on the phones which have limitted memory.
Another issue, a single instance of online support from apple is $29? Enough never to use apple product again. They change the OS so often they should always carry free online support for these changes that are not associated with the purchase date of the phone. Ridiculous! and discouraging... I found the same thing from HP support... If you can't put out a product that works longer than 1 year, then I won't buy your products anymore. Apple has 90 days of complimentary support on products and a 1 year waranty? in this economy that is irresponsible and they have poor engineering if your dependable lifecycle is 1 year. That's all they can guarantee? Based on the average american's income, they expect you to spend a large percentage of this on this kind of technology every year? Figure it out Apple.
Can anyone guide me through the propper way to use this crap without losing data. I have not quite coped with the fact I have lost all of that data. Horrible.
Thanks Apple for making my life more difficult

Gpameathead wrote:
I have backed up my iPhone since I got it.
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Gpameathead wrote:
.. get my songs back on my phone?
Download Past Purchases > http://support.apple.com/kb/HT2519

HELP!!! I moved my videos to an external HD and now they are gone.

I moved two movies to an external HD, and archived them. Now all the files are gone, I tried using Disc Doctor but it couldn't find the files. I'm hoping its because the demo version has a size limit of 10GB, and the files were closer to 26GB each.
I am going to be boiled alive if I can't produce these files.
Or, I'm going to get a lot of dirty looks and people will say bad things behind my back, but its still bad.

I moved the files to the external drive I use for Time Machine, there is a feature in iMovie where you can archive the original DV files. After I moved the files I created the archives, and now the only files on the drive are related to Time Machine.
I've tried 2 different programs for data recovery and nothing can find them.

How do I find my bookmarks and tagged pages? I update to newest Firefox and now they are gone- it looks like a completely new Firefox. What do I do?

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