How do I fix problem causing Indesign to crash everytime I open it?
I have had InDesign CC 2014 installed on windows 8 computer for month but recently I cannot open it as evertytime it crashed saying 'windows has encountered a problem causing InDesign to stop working' I have tried everything I can think of...please help! (I have it through creative cloud and my other programmes are fine so I don't understand why it is just InDesign?)
What happened the last time it did work? Was there a crash? You might have bad recovery data that is causing it to crash again on restart.
See Replace Your Preferences for directions to the HIDDEN folders where your prefs are stored. The recovery folder is in the same location as the InDesign SavedData file. Empty it and try again.
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Just purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...
Hi E_WM7,
Welcome to Apple Support Communities!
Take a look at the article linked below, it provides suggestions that may be able to resolve the authorization issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Jason -
hi, after I upgrade new iso 6.0.1 my ipad start shutting down by itself mail, Facebook, internet, mail, facebook is shutting down itself when I am using, how I can fix problem?
Thank youTry this:
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings -
I try download movie from purchased items on itunes but continues to stop. A box pops up saying connection has been reset. How do I fix problem?
kapots3v4,
if your MacBook Pro doesn’t stay active long enough to perform an OS X Internet Recovery, then you should make an appointment at your nearest Apple store or Apple-authorized service provider to have them diagnose what’s ailing it. -
My Facebook App crashes everytime I open it on my IPAD 2. How do you fix that?
I have reset my IPad 2 several times. Reloaded the most current IOS for the IPAD and Facebook. Facebook still crashes everytime I open it. I had the same problem on my Iphone 4 but reverted to the previous Facebook version and it works. I tried that on my Ipad but it doesn't work. Any one know how to fix this? Facebook won't respond at all when I submit the problem to them.
Here's a few things I try when an app misbehaves and crashes.
1. Quit the app and restart it like this: Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it work like normal.
2. If the first suggestion did not work try quitting the app again but instead of restarting it right away, reset your device like this: Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. Ten restart the app and see if it works.
3. If neither of the previous suggestions worked I suggest deleting the app by tapping and holding on the app until it jiggles and displays a Rex X. Tap the X and confirm that you want to delete the app. Then reset your device. After the device has restarted go to the App Store and download Facebook again.
If all these fail you might just have to search for an alternative app until Facebook fixes the problem. -
[CS4/5][JS] Script causes InDesign to crash
Hello,
I'm having a bit of an issue with some InDesign scripting i'm working on, and wonder if anyone else has had the same issue.
I have a script that uses app.dialog to prompt for user information. It then takes the result of that dialog, and uses it in the script. Pretty standard so far, and if i run this from the scripts panel, or from ESTK, it works fine. If I set it up as a Script Menu Action, when I run the script via the menu, it executes, then crashes InDesign.
I have tried this with multiple dialog's, and each time a dialog is called from a SMA, InDesign crashes. The following code is fairly pointless, but will cause InDesign to crash when the SMA is run.
//failTest.jsx
//Test script will cause InDesign to crash when the SMA is invoked
//Daniel Cole
//Wed Jun 09 2010 13:26:47 GMT-0400
#targetengine "session"
//set up the SMA and eventListener
var saTest = app.scriptMenuActions.add("Test SMA");
var elTest = saTest.eventListeners.add("onInvoke", function()
alert(testFunc());
//Check for the menu, and create it if it doesn't exist
try{
var menuTest = app.menus.item("$ID/Main").submenus.item("Test");
menuTest.title;
catch (e){
var menuTest = app.menus.item("$ID/Main").submenus.add("Test");
menuTest.menuItems.add(saTest)
//test function
//creates a dialog box with a text edit box
//returns the content of the text edit box
function testFunc(){
testDialog = app.dialogs.add({name:"Enter Text:", canCancel:true});
with(testDialog){
with(dialogColumns.add()){
var getTextField = textEditboxes.add({editContents: "Test Text", minWidth:250});
testResult = testDialog.show()
if(testResult == true){
var testText = getTextField.editContents;
testDialog.destroy();
return testText;
else{
return "No Text Entered";
myFileDialog.destroy();
I've tried this on CS4 and CS5, on multiple installs, and it crashes every time. Can anyone else replicate this? Is this a known issue? Is there any way to work around it?
thanks,
Daniel Cole
Electronic Prepress and Automation Specialist
Disc MakersI don't know exactly why your code crashes ID in some versions, but there are potential issues in using:
- unneeded global variables in a function scope,
- the with statement,
- the "var menuTest" redeclaration in the try...catch,
- a generic #targetengine "session" directive,
- menu and menuAction creation procedure without preventing object duplication (beware of application/session persistence),
- the myFileDialog.destroy() instruction when myFileDialog is unknown (in your original code).
In order to isolate the "destroy" bug, I suggest you separate the process from the menu installer (see http://bit.ly/cIsZuG for more detail about menu management).
Here is a possible structure:
#targetengine "DanielColeTest"
// YOUR PROCESS
// Use clean local vars within the func
var testFunc = function()
var dlg = app.dialogs.add({
name:"Enter Text:",
canCancel:true
var textField = dlg.dialogColumns.add().textEditboxes.add({
editContents: "Test Text",
minWidth:250
var r = (dlg.show())?
textField.editContents:
"No Text Entered - Marc";
dlg.destroy();
return r;
var testInvokeHandler = function(/*onInvoke*/)
alert( testFunc() );
// YOUR MENU INSTALLER
// Encapsulate the routine to avoid duplication issues
// - a SMA is session-persistent
// - a menu is application-persistent
var testInstaller = testInstaller||(function()
var smaTitle = "Test SMA",
mnuTitle = "Test",
subs = app.menus.item("$ID/Main").submenus,
sma, mnu;
// 1. Create the script menu action
sma = app.scriptMenuActions.add(smaTitle);
// 2. Attach the onInvoke event handler
sma.eventListeners.add("onInvoke",testInvokeHandler);
// 3. Create and/or target the menu
mnu = subs.item(mnuTitle);
if( !mnu.isValid ) mnu = subs.add(mnuTitle);
// 4. Create the menu item
mnu.menuItems.add(sma);
return true;
Hope it could help.
Regards,
Marc -
Indesign CC crashes everytime I Print
Hi! I need help please... my Indesign CC crashes everytime I print same thing happens with my Illustrator too. I attached the error message below.
Thanks in advance, Raffy
Process: Adobe InDesign CC [1112]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.2.1.101 (9210)
Code Type: X86-64 (Native)
Parent Process: launchd [228]
Responsible: Adobe InDesign CC [1112]
User ID: 501
Date/Time: 2014-05-08 15:48:53.252 +0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: F15B0929-5581-A399-ADCD-000A85BBA27F
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8c9a1097 objc_msgSend + 23
1 com.apple.CoreFoundation 0x00007fff9609386f CFRelease + 591
2 com.apple.print.framework.PrintCore 0x00007fff9027c791 OpaquePMPrintSession::~OpaquePMPrintSession() + 119
3 com.apple.print.framework.PrintCore 0x00007fff9027c6f9 OpaquePMPrintSession::~OpaquePMPrintSession() + 15
4 com.apple.print.framework.PrintCore 0x00007fff9027f727 PMBaseObject::Release(PMBaseObject*) + 27
5 com.apple.print.framework.PrintCore 0x00007fff9027f6f1 PMRelease + 43
6 com.apple.AppKit 0x00007fff968698a4 -[NSPrintInfo(NSInternal) _setPrintInfo:] + 58
7 com.apple.AppKit 0x00007fff96871e81 -[NSPrintPanel(NSDeprecated) finalWritePrintInfo] + 49
8 com.apple.AppKit 0x00007fff96871ad1 -[NSPrintPanel runModalWithPrintInfo:] + 600
9 com.adobe.AGM 0x0000000101edcba6 0x101b92000 + 3451814
10 com.adobe.AGM 0x0000000101bd091f 0x101b92000 + 256287
11 com.adobe.InDesign.Print 0x000000011285e0aa 0x1127e5000 + 495786
12 com.adobe.InDesign.PrintUI 0x00000001176e5cb0 0x1176ba000 + 179376
13 com.adobe.InDesign.PrintUI 0x00000001176e1480 0x1176ba000 + 160896
14 com.adobe.InDesign.PrintUI 0x00000001176df2bf 0x1176ba000 + 152255
15 com.adobe.InDesign.AppFramework 0x000000010a117415 0x10a0f0000 + 160789
16 com.adobe.InDesign.AppFramework 0x000000010a1168e3 0x10a0f0000 + 157923
17 PublicLib.dylib 0x00000001011ae781 CSubject::Change(IDType<ClassID_tag>, IDType<PMIID_tag> const&, void*) + 81
18 com.adobe.InDesign.Widgets 0x000000010fe337e6 0x10fe2f000 + 18406
19 DV_WidgetBinLib.dylib 0x00000001000beb98 0x100037000 + 555928
20 DV_WidgetBinLib.dylib 0x00000001000bc449 0x100037000 + 545865
21 com.adobe.dvaui.framework 0x00000001009dcebf dvaui::controls::UI_ControlView::SendControlMessages(dvacore::utility::SharedFunctions<bo ost::shared_ptr<boost::function<void (dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 63
22 com.adobe.dvaui.framework 0x00000001009b986c dvaui::controls::UI_Button::SendButtonChangedMessage(dvacore::utility::Flags<unsigned char>) + 76
23 com.adobe.dvaui.framework 0x00000001009b89dc dvaui::controls::UI_Button::PerformAction(bool, dvacore::utility::Flags<unsigned char>, bool) + 108
24 com.adobe.dvaui.framework 0x00000001009b9412 dvaui::controls::ButtonInputCapture::End() + 146
25 com.adobe.dvaui.framework 0x0000000100bbc7c7 dvaui::ui::EventCapture::InvokeEnd(bool) + 135
26 com.adobe.dvaui.framework 0x0000000100bc5e75 dvaui::ui::UI_NodeManager::EndInputCapture(bool) + 101
27 com.adobe.dvaui.framework 0x00000001009b9609 dvaui::controls::ButtonInputCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 281
28 com.adobe.dvaui.framework 0x0000000100bd018a dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 650
29 com.adobe.dvaui.framework 0x0000000100bcf5da dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 1098
30 com.adobe.dvaui.framework 0x0000000100bcf155 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 69
31 com.adobe.dvaui.framework 0x0000000100c4919a dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 666
32 com.adobe.dvaui.framework 0x0000000100c48cfd dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 477
33 com.adobe.dvaui.framework 0x0000000100c475e8 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 120
34 com.adobe.dvaui.framework 0x0000000100c47546 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
35 com.adobe.dvaui.framework 0x0000000100c487f9 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
36 com.adobe.dvacore.framework 0x0000000100679164 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
37 com.adobe.InDesign.Application UI 0x000000010e03e3a2 0x10df10000 + 1237922
38 com.adobe.dvacore.framework 0x00000001006791fc void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140
39 com.adobe.dvacore.framework 0x000000010067ad6d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
40 com.adobe.dvaui.framework 0x0000000100c538ba dvaui::ui::OS_NodeTimerData::RemoveTimer() + 28442
41 com.apple.AppKit 0x00007fff964863f5 -[NSWindow sendEvent:] + 781
42 com.apple.AppKit 0x00007fff96427744 -[NSApplication sendEvent:] + 2021
43 com.adobe.dvaui.framework 0x0000000100c4cd8e dvaui::ui::OS_NodeTimerData::RemoveTimer() + 1006
44 com.adobe.exo.framework 0x00000001028d2420 exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 800
45 DV_WidgetBinLib.dylib 0x00000001000c1095 0x100037000 + 565397
46 com.adobe.InDesign.Application UI 0x000000010e043bcc 0x10df10000 + 1260492
47 com.apple.AppKit 0x00007fff965e2cd5 -[NSApplication _realDoModalLoop:peek:] + 761
48 com.apple.AppKit 0x00007fff96619385 -[NSApplication runModalSession:] + 71
49 com.adobe.dvaui.framework 0x0000000100c3d691 dvaui::ui::OS_Dialog::ModalLoop() + 257
50 com.adobe.dvaui.framework 0x0000000100c3d27d dvaui::ui::OS_Dialog::RunModal() + 173
51 com.adobe.InDesign.DV_Widgets 0x0000000114b755ce 0x114b70000 + 21966
52 WidgetBinLib.dylib 0x000000010030e67f CDialog::WaitForDialog(short) + 127
53 com.adobe.InDesign.DV_Widgets 0x0000000114b7555b 0x114b70000 + 21851
54 com.adobe.InDesign.DV_Widgets 0x0000000114b74f85 0x114b70000 + 20357
55 com.adobe.InDesign.PrintUI 0x000000011770968f 0x1176ba000 + 325263
56 PublicLib.dylib 0x00000001010efd01 Command::DoImmediate(short) + 33
57 com.adobe.InDesign.Utilities 0x000000010dd9f41c 0x10dd9d000 + 9244
58 com.adobe.InDesign.Utilities 0x000000010dd9f5a5 0x10dd9d000 + 9637
59 com.adobe.InDesign.AppFramework 0x000000010a0fbb1f 0x10a0f0000 + 47903
60 PublicLib.dylib 0x00000001010eefc0 CmdUtils::ProcessCommand(ICommand*) + 64
61 com.adobe.InDesign.PrintUI 0x000000011771acd6 0x1176ba000 + 396502
62 com.adobe.InDesign.Print 0x0000000112828a21 0x1127e5000 + 277025
63 PublicLib.dylib 0x00000001010efd01 Command::DoImmediate(short) + 33
64 com.adobe.InDesign.Utilities 0x000000010dd9f41c 0x10dd9d000 + 9244
65 com.adobe.InDesign.Utilities 0x000000010dd9f5a5 0x10dd9d000 + 9637
66 com.adobe.InDesign.AppFramework 0x000000010a0fbb1f 0x10a0f0000 + 47903
67 PublicLib.dylib 0x00000001010eefc0 CmdUtils::ProcessCommand(ICommand*) + 64
68 com.adobe.InDesign.PrintUI 0x00000001176c4af6 0x1176ba000 + 43766
69 com.adobe.InDesign.PrintUI 0x00000001176c49c0 0x1176ba000 + 43456
70 com.adobe.InDesign.Actions 0x000000011528c189 0x115275000 + 94601
71 com.adobe.InDesign.Actions 0x000000011527ad00 0x115275000 + 23808
72 com.adobe.InDesign.Application UI 0x000000010e041d28 0x10df10000 + 1252648
73 com.adobe.InDesign.Application UI 0x000000010e041a5b 0x10df10000 + 1251931
74 DV_WidgetBinLib.dylib 0x000000010005324a dv_utils::RouteEventToAppWindow(dvaui::ui::KeyboardEvent const&) + 58
75 com.adobe.InDesign.Application UI 0x000000010e03f671 0x10df10000 + 1242737
76 com.adobe.InDesign.Application UI 0x000000010e040d7c 0x10df10000 + 1248636
77 DV_WidgetBinLib.dylib 0x0000000100058c39 DVEventHandler::Call_UI_DoKeyboardEvent(IEvent*) + 89
78 DV_WidgetBinLib.dylib 0x0000000100042a59 DVHostedWidgetEH::BaseHandleKeyboardEvent(IEvent*) + 89
79 DV_WidgetBinLib.dylib 0x0000000100042aad DVHostedWidgetEH::KeyDown(IEvent*) + 13
80 DV_WidgetBinLib.dylib 0x000000010005843b DVEventHandler::DVKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&, bool&) + 283
81 DV_WidgetBinLib.dylib 0x0000000100043996 DVHostedWidgetView::PrivateImpl::KeyboardEventCallback(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&, bool&) + 86
82 DV_WidgetBinLib.dylib 0x0000000100047d13 0x100037000 + 68883
83 com.adobe.dvaui.framework 0x0000000100bd2de0 dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 448
84 com.adobe.dvaui.framework 0x0000000100c3c3ed dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 157
85 com.adobe.dvaui.framework 0x0000000100c47bae dvaui::ui::OS_View::UI_DispatchPlatformKeyDownEvent(dvaui::ui::OS_Event&) + 126
86 com.adobe.dvaui.framework 0x0000000100c47723 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 435
87 com.adobe.dvaui.framework 0x0000000100c47546 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
88 com.adobe.dvaui.framework 0x0000000100c487f9 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
89 com.adobe.dvacore.framework 0x0000000100679164 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
90 com.adobe.InDesign.Application UI 0x000000010e03e3a2 0x10df10000 + 1237922
91 com.adobe.dvacore.framework 0x00000001006791fc void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140
92 com.adobe.dvacore.framework 0x000000010067ad6d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
93 com.adobe.dvaui.framework 0x0000000100c555ca dvaui::ui::OS_NodeTimerData::RemoveTimer() + 35882
94 DV_WidgetBinLib.dylib 0x00000001000c3d9e 0x100037000 + 576926
95 com.apple.AppKit 0x00007fff9648681b -[NSWindow sendEvent:] + 1843
96 com.adobe.owl 0x0000000100481690 0x10044a000 + 226960
97 com.apple.AppKit 0x00007fff96427ca2 -[NSApplication sendEvent:] + 3395
98 com.adobe.dvaui.framework 0x0000000100c4cd8e dvaui::ui::OS_NodeTimerData::RemoveTimer() + 1006
99 com.adobe.exo.framework 0x00000001028d2420 exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 800
100 DV_WidgetBinLib.dylib 0x00000001000c1095 0x100037000 + 565397
101 com.adobe.InDesign.Application UI 0x000000010e043bcc 0x10df10000 + 1260492
102 com.apple.AppKit 0x00007fff96277a29 -[NSApplication run] + 646
103 com.adobe.exo.framework 0x00000001028d1e58 exo::app::OS_AppBase::RunEventLoop() + 56
104 com.adobe.InDesign.AppFramework 0x000000010a1ff8d3 0x10a0f0000 + 1112275
105 com.adobe.InDesign.AppFramework 0x000000010a1fe9b2 0x10a0f0000 + 1108402
106 com.adobe.InDesign 0x0000000100001dbc main + 412
107 com.adobe.InDesign 0x0000000100001bb4 start + 52
Message was edited by: Peter SpierTo help keep the forum readable, in future please post your crash report on pastebin.com and link to it here...
What printer? Is it local or network? Can you print if you export to PDF and print from Acrobat? -
So some songs that i buy from itunes work fine others however dont. They show up on my phone but i cant get them to play. How can i fix this?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
My apps keeping crashing everytime I open them up. How can I fix this problem?
My apps keep crashing every time I open them up. How can I fix this problem?
Have you done a reboot? (holding the on/off and Home button at same time until the Apple logon appears.)
Also, have you tried closing all apps? (double click Home button and swipe up with your finger.)
George -
Safe boot solves PowerPoint problem; how do I fix problem at source?
I was trying to display a slide show in MS Powerpoint 2011 on my MacBook Air, but PowerPoint crashed every time I tried to launch the slide show. I found a Microsoft support article, https://support.microsoft.com/en-us/kb/975723?linkId=11072873, that suggested booting my computer in Safe mode and seeing if PowerPoint worked then. In fact, it does!
My question is, what has Safe boot revealed about why PowerPoint crashes when I try to display a slide show? Is there a way to fix the problem that causes PowerPoint to crash so that I don't have to boot into Safe Mode every time I want to do a PowerPoint slide show?Put the disk in the computer and restart while holding the C key down. You pretend you want to reinstall the OS and go through the first two steps, until the screen just after the language selectiion screen.
On this screen you will see a menu bar. Click Utilities in the menu bar, and select Disk Utility. When DU is up and running, do this:
In the list at the left, select your start up disk- the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.
When the repair is completed, quit DU and restart the computer. -
My documents causes indesign to crash
i have been working on multiple documents and now indesign crashes when it opens some of them.. what could be causing this, i have reinstalled but the problem persists.
I am guessing it is a font issue (especially if you are attempting to use PC fonts on a mac). I would take one of your corrupt documents and if you can open it for a minute, just enough time to change all of your fonts to something super standard like Trebuchet and save it as a copy/rename. then see if that one has any issues. If you cant even open them for long enoh to change the fonts, try temporarily removing the fonts (that you are using in these documents) from your system font folder (I like to temporarily place them in the trash so I know they are not accidentally being used anywhere. Maybe also do a find on your os to make sure those fonts are not hiding somewhere on your system. Then restart your mac and indesign and see if thats it.
If that is it, your fonts may be too old. I had this problem with fireworks except FW wouldnt even stay open for a second before it crashed. Adobe told me it was because I had old fonts. This was not cool because A) they are my companies coporate fonts and B) They didnt cause any other CS4 app to crash. I made a big stink (and was probably a pretty big jerk to the innocent tech support guy) that the app would crash rather than give me a message that those fonts are not compatible etc etc, They told me I would have to return cs4 and get cs3 just to see if that would be a fix. I responded hell no as that is way too much of a hassle for the few times I may use fireworks and my company just has too much red tape to get that done. So I just simply gave up on learning fireworks. Then, one day I saw a FW update/patch, installed it and it worked. Maybe I was the guy who helped get that issue fixed. Next time ill fill out a bug report rather than yelling at some poor guy that im going to sue adobe. lol
So if that is it, id make a bug report, If thats not it, i would try those documents on another computer/differnt versions of ID if possible. It also may be a photograph that is corrupt or possibly so large that your machine cant handle displaying it (16/32bit in pshop?). Or just see if you can replicate the crash one piece ata a time starting from a blank document. long answer yes, but i just like to hear myself type. hope that helps. -
Apple Sync Notifies,exe.Entry point not found the procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll
I have uninstalled Itunes 10.4 shut down and installed Itunes 10.4 and still get this message on opening? How do i fix this problem?With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck -
Saving .idml causes InDesign 6 crash
Working on a large book with multiple chapter files. The client has asked for .idml files. The whole book has gone smoothly with no software issues, but when I try to save any of the chapter files as .idml, InDesign 6 crashes almost immediately. I have restarted InDesign, restarted my Mac, now installed the latest version on InDesign 6. Still crashing. Any ideas?
My fault entirely.
When I tried to load the .idml file into BBEdit, I was using a lnk to an old, thrown-out BBEdit version, and that's what caused it.
I thought the editor had opened the file, but it was just the system saying there was no editor.
Thanks. All fixed. -
I coach youth soccer and use a PDF template to save my sessions in. Today I got this message when trying to open one of my sessions.
Adobe Reader could not open 'NSCAAInteractiveSessionPlan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
How can I fix this? I have not done anything I don't normally do.What is your operating system? Reader version?
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your cooperation!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
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