How do I get a user name off the permissions in "Get Info"?

I installed some new apple software and the help manuals are not showing upas they should. The problem seems to be in the get info permissions area, I am the owner and administrator so I was able to unlock it and add me to the list, but the old unkown-'read only' still is there. I tried the steps in the Manual- select the unkown account and click on the minus, but it doesn't remove that unknkown account. Any one know how to fix this?

I would use the external for backup and other storage and use the internal for the OS, Applications and User/Home folders.
First back up whole of internal to external as a new read/write sparse disk image with Carbon Copy Cloner.
Then use install DVD to erase internal before you install.
Resist the temptation to import more than necessary from old OS as you could be importing corrupted files. I usually import network preferences and any special non-Apple applications for which I don't have installers. Items from Home folder etc can be dragged across after the install.
Just remember that hard disks can fail at any time without warning with the loss of everything - best not to have anything critical on only one disk.

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