How do I get my mac mountain lion to stop saying, "You shut down your computer because of a problem?

My Mac Mountain Lion desktop computer keeps saying, "You shut down your computer because of a problem." How do I keep this from happening?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

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Mac Book Air shuts down completely if I close the cover and leave for hours. Message: you shut down your computer because of a problem. Any thoughts what is happening?

Mac Book Air shuts down completely if I close the cover and leave email running. Is n't it supposed to just sleep and awaken whe the cover is reopened? Instead, I have to boot it. Any idea what the problem is? I am unaware of any problem, just close the cover for safety.

Well I don't know anyone that closes the cove and leaves it for Hours... But try going to System Prefrences > Energy Saving > Uncheck Put Hard Disk to Sleep.

Kernel panics every time (shut down your computer). When it stays on I get blotched video, left-over spots, tearig and then shut down your computer...

I use my PowerPC Quicksilver G4 (2.1), 867 MHz, 1.5 GB standart video card system 10.4.11 to scan (lack of driver for my Mac Pro 10.6.8)
The G4 has been running flawless, now I get kernel panics every time (shut down your computer). When it stays on I get blotched video
left-over spots, tearig and then shut down your computer...
I did all recommended software tests Diskutility, rebuild with DiskWarrior and Apples full Hardware test. Everything comes out fine!
I am at the end of my know how. Thank you for any help
                                                                                                         W.W.
I am attaching the latest crashreport:
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000047AC834E PC=0x0000000000821D3C
Latest crash info for cpu 0:
   Exception state (sv=0x37D2EA00)
      PC=0x00821D3C; MSR=0x00009030; DAR=0x47AC834E; DSISR=0x40000000; LR=0x00821D24; R1=0x21E23B40; XCP=0x0000000C (0x300 - Data access)
      Backtrace:
0x00032E98 0x0081AB20 0x0080AC74 0x002E9A80 0x002EB94C 0x0008C248
         0x00029234 0x000233F8 0x000ABEAC 0x5038514E
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.GeForce(4.1.8)@0x7ff000
            dependency: com.apple.iokit.IOPCIFamily(1.7)@0x491000
            dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x5fc000
            dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x620000
            dependency: com.apple.NVDAResman(4.1.8)@0x636000
Proceeding back via exception chain:
   Exception state (sv=0x37D2EA00)
      previously dumped as "Latest" state. skipping...
   Exception state (sv=0x38A98780)
      PC=0x9000B348; MSR=0x0200F030; DAR=0x01785000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF0202F20; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
      Backtrace:
         0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
   Exception state (sv=0x37D2EA00)
      PC=0x00821D3C; MSR=0x00009030; DAR=0x47AC834E; DSISR=0x40000000; LR=0x00821D24; R1=0x21E23B40; XCP=0x0000000C (0x300 - Data access)
      Backtrace:
0x00032E98 0x0081AB20 0x0080AC74 0x002E9A80 0x002EB94C 0x0008C248
         0x00029234 0x000233F8 0x000ABEAC 0x5038514E
      Kernel loadable modules in backtrace (with dependencies):
         com.apple.GeForce(4.1.8)@0x7ff000
            dependency: com.apple.iokit.IOPCIFamily(1.7)@0x491000
            dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x5fc000
            dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x620000
            dependency: com.apple.NVDAResman(4.1.8)@0x636000
   Exception state (sv=0x38A98780)
      PC=0x9000B348; MSR=0x0200F030; DAR=0x01785000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF0202F20; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8 Model: PowerMac3,5, BootROM 4.2.5f1, 1 processors, PowerPC G4 (2.1), 867 MHz, 1.5 GB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-333
Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
Memory Module: DIMM2/J23, 512 MB, SDRAM, PC133-333
Modem: Spring, UCJ, V.90, 7.0F, á¸
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: WDC WD1200JB-00GVA0, 111.79 GB
Parallel ATA Device: ST3120814A, 111.79 GB
Parallel ATA Device: PIONEER DVD-RW DVR-103
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Takamisawa Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA

Thank you for your reply BDAqua.
Yes I ran short and the Extended Test. All pass. One of the first things I did is Safe Boot several times I also repaired permissions. Safe boot takes no longer than before the crashes and as long as I stay in safe boot mode it won't crash. What does that mean?I also ran MacJanitor and removed the SCCUZI card Apple put in when I bought the G4 as well as an M-Audio Delta 66 card which I do not use (both) anymore. I also started up on an external firewire drive 10.4.6. It also (crashes) does the same thing.
I was hoping somebody understands the crash report I enclosed? Isn't that suppose to say what went wrong?
Thank you again for your input BDAqua
                                                              W.W.

Have downloaded Mountain Lion on my 2010 Mac Mini. Now when starting up, after a while I get a message that says, "You must restart your computer." I do that but get the same message again and again. Any ideas? Thanks!

I am having issues trying to start up with Mountain Lion on my 2010 Mac Mini. Here's the scenario:
1) After starting up, I get the usual gray screen with Apple logo.
2) After a few minutes, a darker gray screen scrolls down and in the middle of this is a black dialogue box with reversed (white) text. This text, in multiple languages, reads: "You need to restart your computer." Then it goes on to instruct on how to shut it down and restart it.
3) I follow this instruction, but get the same dialogue box over and over agin.
Any ideas?
Thanks and best wishes.

If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Safe mode is slower than normal, and some things won’t work at all. Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the startup volume is on a software RAID, you can’t boot in safe mode. If you're able to boot, launch the Console application in any of the following ways: ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. ☞ Open LaunchPad. Click Utilities, then Console in the icon grid. Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Try to enter reedem code mountain lion and it says you need a payment method to access this functionality. how to solve this?

try to enter reedem code mountain lion and it says you need a payment method to access this functionanlity

I got it to work by using a US Apple ID.

"Are you sure you want to shut down your computer?" prompt pops up for no reason and continues to pop up after selecting Cancel. How can I stop this?

"Are you sure you want to shut down your computer?" prompt pops up for no reason and continues to pop up after selecting Cancel. How can I stop this?
Mac Pro. OS 10.6.8

Then I suggest you read this thread regarding the 30" Apple Cinema Display and that particular message pop up... several possible causes... common denominator, the display.
http://forums.macrumors.com/showthread.php?t=617367

I see a small window displaying "Are you sure you want to shut down your computer now". How do I stop appearing this window

I see a small window displaying "Are you sure you want to shut down your computer now". How do I stop appearing this window

Is this after you've chosen to Shutdown from the Menu, or just on it's own?
You can press the esc key to cancel, or Enter key to shutdown.
Check your System Preferences>Energy Saver>Schedule & see if it's set to shutdown at a certain time.

I can't close safari (option is greyed out) and I can't shut down the computer because of it. How do I fix this?

I can't close safari (option is greyed out) and I can't shut down the computer because of it. How do I fix this?

Try to "Force Quit" Safari - either under the Apple menu or by holding down option-Command-esc.
Clinton

I installed Maverick It turns off for no reasons, makes Safari a miserable experience, and more. How can I get back to Mountain Lion?

Maverick is a mess, well up to MS at its best. i installed it over Mountain Lion on a base Air that initially came with Lion. The worst is when the screen suddenly goes blank. After a few times, i found tha tsimpy pressing the power button brought up the welcome screen which - after the password - took me back to where I was with no loss, bu tthe first time was horrible. Then WORD for MAC started behaving strangely, with normal operations simply not working - shading to copy or cut out, for instance. Click again and again, no shading - then suddenly it workds! Safari has similar issues. So too with other software downladed earlier. simply nothing works as well as all did under Mountain Lion.
So, I want to deep six Maverick and get back to Mountain Lion. I assume that if I use CONTROL R I will simply reload Maverick. Can I download Mountain Lion from the App Store and then ??? All the copying and such - a half day lost. Is there are easier way?
<Edited by Host>

It's Command-R, not Control-R. You won't lose your files or settings if you reinstall 10.9 this way. Why don't you give that a go before reverting to 10.8.
http://support.apple.com/kb/PH13871
Enjoyed the Sarah Palin crack, btw.

How do you Shut Down your Mac?

I just converted from Windows to Mac yesterday and today I'm trying to shut down my Mac, but there's no Start button! How can I get my Start Button back?

Why would you want a start button to stop something?
Seriously, I would not routinely shut down your Mac. It is not necessary. Just set it to sleep in System Preferences > Energy Saver.
When you are not using it, just walk away. Things will work better that way. Most of my Macs don't get shut down except while restarting them for software updates. This might be once every couple of months.

Mountain Lion log off instead of shut down

Every time I want to shut down my computer (apple icon in menu bar -> Shut down...), it just seems to log off and display the login screen. There I must again click the shut down button, and then it properly shuts down. How do I fix this?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

HT1444 How can I get OS X Mountain Lion if I have an iMac Mac OS X 10.5.8 (9L31a) ?

How can I get the OS X Mountain Lion if I have an iMac Mac OS X 10.5.8 (9L31a) ? Or I need to buy a new computer???

Depending on which model of iMac you have, you may be able to get it by going through Mac OS X 10.6(phone the Apple Store), or you may need to buy a newer computer.
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How do I get rid of Mountain Lion?

Okay,
so Mountain Lion is (for me) an unmitigated disaster. I loved my MBA11, best laptop I had ever had - because it was rock solid stable, fast and gave me a whole working day on battery.
updated to Mountain Lion, and I have had three hard lock ups this morning (something I had never experienced on a Mac before) requiring a power off reset, and the battery life is unbelievable.
In the time it has taken me to type this, my battery has dropped by 5%. It has taken around 2 hours to drop to 35% - previously, 2 hours of typical usage would have dropped me to about 60%
I don't see *any* activity in activity monitor to suggest that I am getting indexing or so on.
Add to that, that the nice "time left" indicator has been removed for no apparent reason (unless it's been removed because it would show up just how bad the problem is...).
Basically, it's a busted flush. the only thing I want to do now is to get rid of the piece of trash and get my old laptop back... except with no re-install media, and no optical drive on a MBA anyway... how do I get back?

The problem here is that I have bought into the Apple Hype of "it just works". I would never have simply updated a windows PC without a complete backup first, but my experience with the MBA had been so good that I didn't recognise that this update might completely wreck my laptop...
so I don't have a backup of anything except my own data (which is synced to a cloud provider).
I would happily blow this machine away and lose everything on it, if I could just get rid of this blasted mountain lion "virus".

I have an older mac w/LION 10.7.5 - if I upgrade to Mountain Lion 10.8, will it slow down my computer significantly?

I have an older IMAC - purchased in 2007. Works well. I have LION iOS 10.7.5 and want to upgrade to Mountain Lion 10.8. Will it slow down my computer? If so, how much?

Be sure you can upgrade your iMac:
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
             Identifier 5,1 or later.
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
         7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

How do you shut down a computer safely when Finder is not responding?

I've been having some problem with my Mac OS X lately where Aperture has been "not responding". Stupidly, I used forced shutdown of that program until I learned how bad this is. So today I'm working on my mac (trying to learn what's wrong with Aperture) and the beachball for Finder starts spinning and the program is not responding. How do I restart or shut down without damaging anything? I could "force quit" but don't know if this is bad for Finder, as it is bad for Aperture. Help!

Hi suzyfromks,
Welcome to the Support Communities!
If a single application is unresponsive, you don't have any other option but to Force Quit.
Then I would suggest quitting your other open applications normally, and starting the computer in Safe Mode as explained in this article.
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Regarding Aperture, I would suggest making sure you have a Time Machine backup of your computer, and follow these troubleshooting steps:
Aperture 3: Troubleshooting Basics
http://support.apple.com/kb/ht3805
I hope this information helps ....
- Judy

How do I get my mac mountain lion to stop saying, "You shut down your computer because of a problem?

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