How do I get refund back?

How do I get a refund for 3.0 my computer has not installed it on my ipod yet, and apple refuses to update it for it, so how do I get a refund back? I also went to a apple store, they said I had to email them

You have to email the iTunes Store, as the AppleStore told you.
Googling for "contact iTunes store" gave this link:
http://www.apple.com/support/itunes/store/browser/
You can also click on the *Report a Problem* link in the email receipt for your purchase, or in your iTunes Account History.

Similar Messages

  • Downloaded a song but the file was corrupt , how do i get refunded back if the song

    when i downloadeda song on itunes i found that one of the files was corrpt and now wont completely dwnload and still had 2 pay for it . My question is how do i get my money back from that purchase or get thesong i wanted ?

    You can also try to download it again: http://support.apple.com/kb/HT2519

  • HT1391 I deleted my ringtone from iTunes because I couldn't sync it to my iphone or play it in itunes through the iphone, and now I can't get it back.  I have the purchase receipt...but how do I get it back????? If I can't, can I get refund?

    This is ONE of the MANY reasons, I have held off on getting and iPhone.  Because the ONLY option in getting the music onto it, is by using itunes, instead of just being able to drag and drop.  This is annoying as F***.
    I paid for and downloaded a ringtone from the iTunes store.  It was working fine. Then I hoooked up my iphone to my bf's laptop, competely forgetting that it had already been synced to MINE, which is broken and toasted.  For some reason, it deleted everything off my phone, I spent 3 hours trying to figure out how the **** to get music back onto my iphone using itunes.  It's NOT a user friendly program, and being a computer savvy as I am.....I HATE USING IT. But unfortunately, I don't have a choice. So, I was able to get the two ringtones that I created with my free ringtone maker app BACK into my phone.  But go figure, the one that I actually paid for, I can't get back on.  It was in my itunes, and on my iphone...but had the exclmation mark beside it.  I have already gone to the support page and followed the instructions for retrieving it.  I have manually deleted it from my computer SINCE this discovery, by deleting it from itunes.  So....to make sure yall are understanding this...I tried tracking it down by searching my computer....and I couldn't find it, although it was still listened on BOTH my itunes on my laptop AND in my iphone.  I trued to manually delete it from the iphone....wouldn't work. So i manually deleted it from itunes.
    My question is this....
    HOW ON GODS GREEN EARTH DO I GET IT BACK!!!!????
    It's only $1.29 canadian, but man, this program is ******* me off to no end.
    It's stupid that Apple has completely restricted us.  -sighs gritting her teeth- I just want my ring tone back.  That's it.  I can't even figure out how to redownload it....or if I can even do that.
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    Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.

  • HT1657 Purchased a rental movie, after it downloaded it expired right away.  How do I get it back or a refund?

    Rental movie purchased, after it downloaded it expired right away.  During download I was correcting the computer's time zone.  How do I get it back or re-do?

    Click here and request assistance.
    (76937)

  • How do I get money back when a purchase you made is unplayable on your device

    How do you get money back that you spent on a purchase but the item is unplayable on your device

    If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store.   You should note that officially the iTunes Store does not give refunds and that the terms of sale state that "all sales are final". You can ask, though, and perhaps they'll make an exception for you.  Just state why you feel a refund is deserved.
    iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
    App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

  • Old computer was stolen. Replaced with new. Reestablished I-tunes account. Old downloads are still in Cloud how do I get them back without having to repurchase

    My  computer was stolen and I have replaced it. I reestablished my acount with I-Tunes. All of the music that I had purchased is still listed in my acount but how do I get them back without having to pay again?

    Look here: http://support.apple.com/kb/HT2519
    To download previously purchased apps, books, music or TV Shows to your computer
    Open iTunes 10.4 or later on your computer. (You can download the latest version of iTunes here.)
    If you're not already signed in, click Sign In and enter your Apple ID and password.
    After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS the section.
    From your Purchased page, click the tab for the content type you're looking for (Music, TV Shows, Apps, or Books).
    Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
    Click the download icon to the right of each item to download that item.
    Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.Notes:
    To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
    Items that have been refunded by iTunes Store support cannot be downloaded again and will no longer show on your Purchased page.

  • How do i get refunded for a rental, how do i get refunded for a rental

    I purchased a movie, it's taking forever to download and i already pressed play once so now my 24 hours is running out it says its gonna take 4 hours to download. so how do i get refunded for this because it's not working as quickly as it should. i SHOULD BE ABLE TO WATCH THE MOVIE AND I CAN'T. HELP! I WANT MY 5.41 BACK BECAUSE THIS DID NOT GO THROUGH AS PLANNED, I COULDVE WENT ON AMAZON FOR THIS

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • When I open up iphoto and click on the events tab then double click on an event, it used to show minis of all the photos in that event.  Now it shows only one photo at a time.  How do I get it back? Can you help?

    When I open up iphoto and click on the events tab then double click on an event, it used to show minis of all the photos in that event.  Now it shows only one photo at a time.  How do I get it back? Can you help?

    On the bottom bar of the window (on the left iPhoto 11, on the right in other versions) note the slider. Drag it left.
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    TD

  • In ical, there is supposed to be a on my mac menu on the left. Mine is not there, how do I get it back?

    In ical, there is supposed to be a on my mac menu on the left. Mine is not there, how do I get it back?

    There is that option in Mail > select the show option towards the top toolbar on the left.
    I have never seen that option in iCal.

  • The language in the app store on my iPod touch is no longer English. How do I get English back?

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    How to Change Your App Store Account Location | eHow.com

  • My Ipod has reseted and i lost all my music how can i get it back?

    I have somehow made my ipod reset and i lost all of my music how can i get it back on my ipod?
    I need help.?!?!?!??
    and calling the 1-800 number didnt help.

    You can redownload most iTunes purchases by:
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  • Since i upgraded to mavericks,my external hard drive lost half of the files ,how can i get them back?

    Since i upgraded to mavericks,my external hard drive lost half of the files ,how can i get them back?

    Type move itunes library into the google serach bar.
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  • I have been using itunes all day and then it wanted me to install a newer version.  When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error.  How do I get itunes back the way it was or to work?

    I have been using itunes all day and then it wanted me to install a newer version.  When I did it said I can't because it's missing mdsvr80 or something so i downloaded that now it has another error.  How do I get itunes back the way it was or to work?

    See this User Tip by turingtest2
    https://discussions.apple.com/docs/DOC-6562

  • I have just updated to iOS7, no icon for browser, was using Safari, how do I get it back and can I reverse the upgrade and go back to iOS6?

    I have just updated to iOS7, no icon for browser, was using Safari, how do I get it back and can I reverse the upgrade and go back to iOS6?  Thanks to you from the UnTechie

    The icon for Safari has probably moved to make room for new apps. Scroll the Home screen to look for it.
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  • I updated my music and it deleted all of my purchases, how do i get them back?, i updated my music and it deleted all of my purchases, how do i get them back?

    i updated my ipod to the newest software and it delted every song ive ever bought, none of its not itunes either anymore it is all completly gone. how can i get it back!?

    Why is it not on your computer in itunes and included in your regular backup of your computer?
    You buy one and only one download.  It is your responsibility to move/copy/backup your music.

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