How do I get tech help for export pdf during Australian business hours?

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How do I get a refund on Export PDF that has ALREADY been agreed

On 1/21-1/22 I tried to 'renew' a subscription for Export PDF. By some error (maybe mine - I just dont understand the whole thing) my Bank was immediately charged for two subscriptions, each at a different price. I immediately "chat"ted with several reps (it was difficult to get onto the chat and find out how to cancel) and was assured that both would be cancelled and refunded. They weren't!
I waited a week. Was again frustrated by the chat hookup, and tried the 'cloud' retail product tel #, assuming it was wrong but that I could be switched to the correct one. Had a very pleasant chat, was assured that both would be cancelled and refunded, received 2 e-mails confirming the cancellations, each with a seperate "Case #". Felt pretty good! It had only taken me a week of reasonably diligent effort to get a very simple thing done! IT WASN"T DONE! (Yes, I apologize - I know I'm loud - but by now I've got steam coming out of my ears!)
Today I got an e-mail, telling me that the refund had been processed and the case # would be closed. I looked at my bank, and only one had been refunded! I reviewed all the other e-mails and the notes from the telephone calls and chats to be sure I hadn't misunderstood something. But, no I hadn't. I went to my Adobe on-line and looked up 'my orders' history. Sure enough one had been invoiced and refunded ( the lesser charge of the two) but the other had ONLY BEEN INVOICED - NOT CANCELLED. And it seems that every piece of this transaction generates a new "order" , "case" or some other "reference #" - none of which are tied together, except by the invoice amount, when it is mentioned - which it typically IS NOT.
My question, then, is : How can I get past this absolute frustration over every aspect of my interaction with Adobe and GET THIS TAKEN CARE OF?????????

Hi Stacy,
    What frustration? (Just kidding !)
    As I mentioned, one of the two charges has been refunded. Credited by
Adobe on Jan 28, I believe I received it in my bank on Jan 30.
    The other charge, $25.37 of order # AD011017507, has not been received
by my bank yet. But this can't be that much of a surprise, and has nothing
to do with "10 business days" for refunds to post.
    To this minute, "My Orders" on Adobe website shows that the order #
AD011017507 was invoiced on January 22, but that no credit invoice has been
posted against this order to this moment!
    Can you begin to understand the frustration of being unable, through
all attempts to untangle this mess, starting within one hour of the original
order, with I believe nine different "Chats", telephone calls and, finally
a "problem" posting, stretching over more than thirteen days. Of course
it doesn't make much sense to devote this much attention to less than $50
worth of stuff, but I do not let things like this dangle.
    And can you imagine how loathe I am to deal with Adobe for fear of
some real problem?
    At any rate, I would certainly be pleased if you can suggest a way for
me to extricate myself from this. Any help would be GREATLY appreciated!
    Thanks for your time and any trouble,
    Stephen Ellis
    <removed by admin>
In a message dated 2/3/2014 4:08:59 P.M. Eastern Standard Time,
[email protected] writes:
Re: How do I get a refund on Export PDF that has ALREADY been agreed
created by StacySison (http://forums.adobe.com/people/StacySison) in
Adobe ExportPDF - View the full discussion
(http://forums.adobe.com/message/6082008#6082008)

How can i get live help for premiere elements 11

how can i get live help with premiere elements 11

Click I STILL NEED HELP at this next link for Premiere Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements&topic=activating-my-product- or-serial-number-issues

How can I get the invoice for the suscription

How can i get the invoice for the PDF exporter suscription, I need it, thank you

Hi Aurelie,
Firstly, you might need to sign in at "adobe.com" using your Adobe ID credentials.
After you are signed in, click on your name in the navigation bar and then click 'Manage Account'.
Under 'Plan & Products section', choose 'Manage Plan'.
All your plan details, payments, billing history are listed on this page.
To print the invoice, click on 'Print' button next to the invoice. A PDF copy of the invoice will be displayed in the next tab and this is it.
Now check and let me know if you need further assistance.
Regards,
Anubha

How can I get technical help with phone. can i do it online

I tried phoning EE technical help from landline, after an eternity a computerised voice said sorry you have problem try again later. Can i get tech help for problem with my phone online, thank you

Yes, try DEVICE HELP

How to get F4 help for Standard Text Key of a operation based on Order type

Hi Experts,
How to get F4 help for Standard Text Key (STK) of a operation based on Order type entered in selection screen. The F4 help should give the STK of related order type. At the same time the F4 help for Task Types based on Notification type. How to acheive the above two. Please provide the table names or any search help name if exists or Function modules...
Thanks in Advance.
Regads,
Bujji

Hi Guys,
Any help on this...
Regards,
Bujji
Edited by: Bujji on Dec 22, 2008 12:42 PM
Edited by: Bujji on Jan 5, 2009 2:00 PM

My iPhone keeps turning off and wont switch on again for several hours. it is less than 2 months old and my only form of communication. how do i get some help in adelaide south australia?

it feels hot and seemingly wont repower until the battery has all but lost its charge.
last time it repowered the screen was locked into zoom mode for about an hour
and debug console messages are present.
battery charge life is very poor, minimum 2 recharges per day.
my phone is my only means tof contact in case of emergency
.... my life was much less complicated before iPhone,
i am pretty well over the isolation as a result having apple products
HOW can i get some HELP here in south Australia?

it feels hot and seemingly wont repower until the battery has all but lost its charge.
last time it repowered the screen was locked into zoom mode for about an hour
and debug console messages are present.
battery charge life is very poor, minimum 2 recharges per day.
my phone is my only means tof contact in case of emergency
.... my life was much less complicated before iPhone,
i am pretty well over the isolation as a result having apple products
HOW can i get some HELP here in south Australia?

How can I get file list for a given directory?

Hi,
How can I get file list for a given directory? Is there a function?
Thanks.

Hi friend,
Try this sample report. It displays all files in a directory.
While executing give some directory name in input. ex: C:\
Mention file type in filter parameter. ex: *.DOC
REPORT ztests.
DATA : file_table LIKE TABLE OF sdokpath WITH HEADER LINE .
DATA : dir_table LIKE TABLE OF sdokpath WITH HEADER LINE .
PARAMETERS:p_dir(50) TYPE c.
CALL FUNCTION 'TMP_GUI_DIRECTORY_LIST_FILES'
EXPORTING
    directory = p_dir
    filter     = '*.DOC'
TABLES
    file_table = file_table
    dir_table = dir_table
EXCEPTIONS
    cntl_error = 1
    OTHERS     = 2.
LOOP AT file_table .
WRITE:/ file_table-pathname.
ENDLOOP.
Might be helpful...
Thanks.....
Edited by: Guest77 on Feb 11, 2009 5:30 AM

How do I get more memory for my Macbook Pro Spring 2010 13-inch with 2.66GHz Intel Core 2 Duo?

How do I get more memory for my Macbook Pro spring 2010 13-inch with 2.66GHz Intel Core 2 Duo. Apple says no memory currently available for that model. I have 4 GB memory and 3.99 used. Help!

macette1976 wrote:
Now I'm confused. This is the one Crucial told me to get:
CT3309356 - 4GB DDR3 PC3-8500 Unbuffered NON-ECC 1.35V 512Meg x 64
$45.99
Also what do you mean that actual memory is 16GB but with Apple it's 8?
When I go to the "About this Mac" it says Memory 4G 1067 MHz DDR3, then when I go to System Report it says
Memory Slot
Bank 0/ DIMM0 2G DDR3 1067 MHZ OK
Bank 1/ DIMM0 2G DDR3 1067 MHZ OK
Sorry I'm clueless. Just don't want to buy something that messes up my machine more than it already is.
The Crucial site appears to have recommended the correct spec 4gB RAM stick for your model. Please note that you will need to remove the existing sticks of RAM to install new, so you will need 2x4gB to get to 8gB.
When your model of computer was designed/built, it was tested with readily available 2x4gB (8gB). After release RAM retailers have tested it with higher amounts, and Apple didn't update their quoted specs.

How can I get an invoice for my ExportPDF subscription?

Hi, i just paid the anulaste for my pdfexport licence, is there a way to get the reciept/check for the payment? i did not get an email confirmaron for the payment.
Thanks

Hi Sara
Thank you very much this worked great. Now I have another question... acording to my billing there has been only one payment on 2013 (for use of Export PDF during 2014). Even though i believe i paid for pdfexport today since on my plan account status (colad.acrobat.com) it details that the next charge is until december 2015:
So now im not sure if i paid for 2015.... can you help me check?

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I get a service for new powerbook 15" 1.67 screen?

I would like to know how I can get a service for my brand new PB15" screen.
Today I have read an message on the Korean apple forum that New unit of 15" 1.67 doesn't have any line problem.
So, I really want to know whether it is true or not.
If it is, Can I get an exchange for my new 15" 1.67 in India?
Could you help me Apple?
I bought it in Korea 15,Nov, 2005 and Now I am in Mumbai India.
There is a apple international Mumbai in India.
I have a 1 year world worranty.
If the new unit doesn't have any line problem, It means that mine has a problem.
Now I am falling in love with powerbook 15" 1.67 which is my first Mac in my life except line problem.
How can I get a service for it.
Please Help me.

Yes I have read of other reports from people saying theirs are fine. I am really looking forward to purchashing one but I do not want to take a 2000 dollar chance that I might end up with a bad screen. I am still waiting for apple to make an announcement. I have also begun seing reports on some "news like" websites but not really the major ones.

How can I get a refund for unwanted app?

My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
The remedy - don't give your kids the password and answer to security questions.
If purchased from the iTunes store, there's a link on the invoice.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

How do I get recover disc for vista when system will not boot???? For Pavilion pc a6157c

Pavilion pc a6157c How do I get recover disc for vista when system will not boot????

Read THIS HP Support Document concerning ordering recovery discs for your HP a6157c. Go to THIS HP webpage to order the "Vista Home Premium 32bit 73NAv3PrA1 + Supp 4 Recovery Kit" for your computer. If you are not looking to order the recovery discs or have some other issue with your computer, please provide detailed information concerning the problem.
Frank
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint.

How do I get tech help for export pdf during Australian business hours?

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