How do I get this fixed?

"there is a problem with Adobe Acrobat/Reader. If it is running, please exist and try again. (103:103).

There are several previous discussion on this subject.
You can try using this tool to remove all traces of previous version(s) of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you may download the offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP

I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Probably too late to do anything but replace the device at this point.
Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs. Only then should the user attempt to power the device on.

My screen has vertical colored lines going through it. i think it is cracked, how do i get this fixed, my computer is out of warranty? also, it gets worse if i touch it at all!!! help please

my screen has like 20 different-colored vertical lines going down it and they seem to be stemming from a horizontal black line. it looks like a crack in the screen. there is no physical crack on the outside but i am assuming it is on the inside. my macbook is not under warranty anymore. how can i get this fixed, will it be expensive? what can i do?? if i touch it at ALL it gets way worse, im scared if i even close my macbook it will get worse. please help!!!

Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

HT203167 I have purchased Forbes magazine thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

ITunes is billing my account for my purchases, but I am no longer receiving a receipt in my email........does anyone know why ? Or how I can get this fixed ?

iTunes is billing my account for my purchases, but I am no longer receiving a receipt in my email, why is this ? And how do I get it fixed ?

Hello, here's the fix I think...
I think they're slowly nudging people to switch, .mac & MobileMe are going away about July, may as well set it up now.
I understand .mac mail will still come through.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

Henry dropped the Ipod touch and cracked the screen. How can I get this fixed.

Hi,
Henry dropped his Ipod touch and cracked the screen and put in a passcode and now has forgotten his passcode. Need to know how I can get the screen fixed and or if it is covered on the 1 year warranty? How can I unlock the Ipod without the passcode?
Any info would be greatly helpful!
Lori Neumann

Take to an Apple retailer. Such damage is not covered by your warranty.
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
Verify that you are using the latest version of iTunes before attempting to update.
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (as long as you've backed up, you should not have to worry about restoring your iOS device).
When the restore process has completed, the device restarts and displays the Apple logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated."
The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Hi, I got my iphone 4 from a friend only 2 months ago. I dropped it from 90cm off the ground and it smashed. How can I get this fixed? Can I get a new phone? If not how much will I have to pay? Thankyou....

If my phone is only 2 months old (but second hand so dorm know how old infact), and I dropped it from 90cm....will I have to pay to get it fixed or will apple give me a brand new phone?

You show an iPhone 4 in your profile. If this is the case, the out of warranty replacement cost at the Apple store for the iPhone 4 is $149US. You would need to check your location for comparable cost.

HT4009 I bought an in-app purchase but didn't receive what I was trying to buy But it took the money from my iTunes account how do I get this fixed

How do I get my money back on a in-app purchase
I didn't receive anything and it deducted from my iTunes account

Does the app have an IAP download option in that allows you to download them and/or does the developer's website have any info on it about what to do ? If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My hold button has broke on my Nano. How can I get this fixed?

The hold button on my Nano seems to have either jammed in, or broken. I would like to get it fixed. Is there a way I can do it myself? If not, what can I do?

I wouldn't attempt to fix it yourself unless you are really experienced with small electronics. If you want to try, go here: http://www.ifixit.com
If your Nano is still in warranty you can get it replaced for no charge at the Apple Store, if not you can do an out-of-warranty replacement for $79. Make a Genius Bar appointment before you go.
Or you can go with a 3rd party repair site.

Previously purchased songs NOT showing as purchased in the itunes store. I dont want to re-buy something I already have. How can I get this fixed?

Ive got quite a few songs. I dont want to rebuy one ive already got. Why are my songs not showing as purchased in store like they once did? How do I solve this issue?

Hi,
Go to song view, add iCloud status. To do this, go to menu > view > view options and tick box. This will tell you what has been matched, uploaded, purchased, duplicate, ineligible or waiting. As the scan is stalling with one track remaining, find this track - it is likely to have a icloud status of waiting.
Suggest that you delete from library then select update iTunes Match. Once match completes try readding track - by the way how. Big is the track and whatever is its media type?
jim

HT1918 I am not getting the option "None" as payment. I do not want a credit card on file. How do I get this fixed?

I cannot get the option of "None" to show up under payment methods. Does anyone know why this is or how to fix it?

If you do not want to enter a credit card when you create an account you can use an iTunes Store card to add credit to an account. This is what allows you to have the "None" payment option.

HT1689 Downloaded an album from itunes and only half of the songs will download to my ipad. error says file cannot be converted. How do I get this fixed or request a refund since I can't use the item purchased?.

Downloaded and album from itunes and only half of the songs will download to my ipod. Error message says file cannot be converted. How do I fix this or get a refund from itunes?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

My 4s has no sound on most outgoing calls. i constantly have to turn my phone off and on more than once a day to get it to work. how can i get this fixed?

My 4s has no sound on most of the outgoing calls i make. It will ring the other phone I am calling but I cannot hear it nor can they hear me when they answer. Its just dead air but my phone timer is in use. How can this be corrected?

It's very possible that you have stuff running in the background that you don't even realize you have running. For example the default is for all notifications to be on and you usually need few to none of them.
That said, while an iPad can run warm, too hot to handle isn't right. ALso you should get about 10 hours....depending on what you're doing of course. If you're doing processor intensive stuff, like gaming and videos it can drain faster and generate more heat.
I would say if you have an apple store near by, make an appointment and have them check it out. If the issue is due to what they determine to be manufacturer's defects then it could fall under the warranty. But that's up to the store to determine.

I installed the latest update, and tried to reply to an email right after. The email looked like a bunch of cymbals, arrows, font names, parts of the email. So I opened it up with Internet Explorer, and all was normal. How do I get this fixed?

The latest update was the source of the problem. I was replying to emails, and the update popped up. I updated. I continued to reply to emails, and the whole page had arrows, symbols, brackets, font names, red correction lines, etc.
I opened my emails in Internet Explorer, and everything was normal. How do I fix this?

I look at it like this, it was a solution to my problem. There is obviously something wrong with the new version. When everyone starts complaining, and some genius figures out the fix, then I will worry about the upgrade. Until then, I am fine with running 4.0. I have to disagree with you though. 6.0 is a downgrade for sure. There is a lot to be desired compared to this version. Who wants price gong, and screwed up emails. Not me. The problem is out there, and now someone needs to work on the bug fixes on this BETA version.

Updated my Ipod Touch 4g to iOS6 and now it will not connect to any internet that requires a password, and I need it for school. How can I get this fixed?

I updated my Ipod touch 4g to iOS6 and it will not connect to any internet that requires a password on the browser. I really need my Ipod working for school, How can I fix this.

- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go toSettings>Safari and clear COokies, histor and data.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings.new iPod.

How do I get this fixed?

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