ZCM 11.2.3a to 11.2.4 Update stuck on "Update Assigned"

We are updating from ZCM 11.2.3a to 11.2.4 and then hopefully to 11.2.4MU1 to fix some issues with imaging new machines. I downloaded both updates and imported them using the zman sui commands and then waited for replication to finish to all servers and satellites. Initially scheduled the first update to kick off for our primary server after business hours and the time passed and nothing happened. I refreshed the server and still nothing. Tried the deploy now option and got the same. Checked the zmd-messages.log as well as services-messages.log and there are no errors or mentions of a system update at all.
The update has been sitting at "update assigned" all weekend through multiple refreshes and has yet to start. Any help would be appreciated.

On 24/04/2014 13:36, NovAlf wrote:
> Well, maybe a little out of this topic (not entirely, though), but � am
> I correct to move to SLES 11 SP2 using �yast2 wagon�, I must avoid
> upgrade to SP3 at once! Or is � more reasonable to use YaST CC Online
> Update and SLES-for-VMware-SP2-migration option? I have a remote access
> to this server in question (using NX).
Does your reference to "SP3" mean SLES11 SP3 or ZCM11 SP3?
If SLES11 SP3 then yes, you should avoid upgrading to SLES11 SP3 when
upgrading SLES11 SP1 to SLES11 SP2 as you should fully patch SLES11 SP2
before upgrading to SLES11 SP3 (it's not supported to go directly from
SLES11 SP1 to SLES11 SP3).
With remote access to your server you have two options to upgrade from
SLES11 SP1 to SLES11 SP2 - YaST wagon and zypper. See
https://www.suse.com/documentation/s..._sle11sp1.html
HTH.
Simon
Novell Knowledge Partner
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Similar Messages

ZCM 11.4 Updates

I'm a newbie to the world ZCM. We currently operation version 11.2.4. Could explain how updates work with ZCM or how can I display all the updates that are currently install at my primary servers.
I'm a little confuse if there are any update that have been publish after my installed of 11.2.4. I just been have a few users not been able to login to ZCM.
thank youl

Originally Posted by T0R0M0N
Thank you for quick respond. By any change is dear a command that will display all the patches currently installed on my Zen servers? I'm trying to address a Login issue that is lots of issues.
If yous are kind a take a look at my post below, I'm trying to solve this login issue. There are people having similar problems but there fix has corrected my login problem.
https://forums.novell.com/showthread...Zenwork-11-2-4
Also keep in mind that "Login Issues" are very complex and an SR may help.
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It is very unlikely applying any patch would resolve an logon issue.
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Upgrade ZCM 11.2.3 to 11.3 - appliance question

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we are using the ZCM 11.2 appliance with ZCM 11.2.3
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Originally Posted by SteffenMuch
i just forget one thing - we increased the 40GB HDD from the 11.2 appliance to 100GB and we changed the image repo to an extra share on another server.
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I want to install ZCM 11 : unable to update primary server

According to ZCC "Last Contact" 8/17/11
Host Name: zcm1as2
IP Address 10.39.0.15
Last Full Refresh: 8/17/11
Last Contact: 8/17/11
ZCM Version: 10.3.0.0
ZCM Agent Verson: 10.3.0.27649
OS: Microsoft Windows Server 2008 R2 Enterprise Edition (full installation) x64 6.1.7600
Serial Number: 6189074d9881c548d95441400508d650
Under Assigned System Updates:
Update for ZCM (10.3.4) "Update Assigned"
Update for ZCM (10.3.3) "Update Completed"
When I RDP to the server the ZCM Agent provides a logon dialog which provides a "Windows Security Message" when I put my credentials in:
"Unable to log into the ZENworks realm because the system has disconnected from the network and the specified credentials did not match with the credentials cached on the system. ..."
I have another ZCM server and ZCC shows the following information for it:
Host Name: zcm2as5
IP Address 10.39.0.116
Last Full Refresh: 3:02 AM
Last Contact: 7:02 AM
ZCM Version: 10.3.4.0
ZCM Agent Verson: 10.3.4.13979
OS: Microsoft Windows Server 2008 R2 Enterprise Edition (full installation) x64 6.1.7600
Serial Number: 3655d513b9a190ed480d12e280f12bf4
Under Assigned System Updates:
Update for ZCM (10.3.4) "Update Completed"
Update for ZCM (10.3.3) "Update Completed"

On 8/16/2011 I downloaded and attempted to install ZCM_10.3.3_Update.zip
There were 2 warnings,
Status: SUCCESSFUL
Additional Notes: NOTE - Running command: [C:\Novell\ZENworks\share\java/bin/java, -cp, C:\Novell\ZENworks\lib\java\actionhandlerschema.ja r;C:\Novell\ZENworks\lib\java\actionschema.jar;C:\ Novell\ZENworks\lib\java\activation-1.0.2.jar;C:\Novell\ZENworks\lib\java\antlr-2.7.6rc1.jar;C:\Novell\ZENworks\lib\java\applypru. jar;C:\Novell\ZENworks\lib\java\applypruam.jar;C:\ Novell\ZENworks\lib\java\appschema.jar;C:\Novell\Z ENworks\lib\java\asn1.jar;C:\Novell\ZENworks\lib\j ava\asset-management-datamodel.jar;C:\Novell\ZENworks\lib\java\assetmgm twebschema.jar;C:\Novell\ZENworks\lib\java\assignm entschema.jar;C:\Novell\ZENworks\lib\java\axis-115.jar;C:\Novell\ZENworks\lib\java\bcprov-nid-jdk15-136.jar;C:\Novell\ZENworks\lib\java\biarengine.jar ;C:\Novell\ZENworks\lib\java\boconfig.jar;C:\Novel l\ZENworks\lib\java\BOInterface.jar;C:\Novell\ZENw orks\lib\java\bundle-framework.jar;C:\Novell\ZENworks\lib\java\c3p0-0.9.1.jar;C:\Novell\ZENworks\lib\java\c3p0-oracle-thin-extras-0.9.1.jar;C:\Novell\ZENworks\lib\java\caservice-schema.jar;C:\Novell\ZENworks\lib\java\cecore.jar; C:\Novell\ZENworks\lib\java\celib.jar;C:\Novell\ZE Nworks\lib\java\ceplugins_client.jar;C:\Novell\ZEN works\lib\java\ceplugins_core.jar;C:\Novell\ZENwor ks\lib\java\ceplugins_cr.jar;C:\Novell\ZENworks\li b\java\cereports.jar;C:\Novell\ZENworks\lib\java\c ertj.jar;C:\Novell\ZENworks\lib\java\cesession.jar ;C:\Novell\ZENworks\lib\java\cglib-nodep-2.1_3.jar;C:\Novell\ZENworks\lib\java\commons-codec-1.3.jar;C:\Novell\ZENworks\lib\java\commons-collections-2.1.1.jar;C:\Novell\ZENworks\lib\java\commons-fileupload-1.0.jar;C:\Novell\ZENworks\lib\java\commons-httpclient-3.0.1.jar;C:\Novell\ZENworks\lib\java\commons-io-1.2.jar;C:\Novell\ZENworks\lib\java\commons-lang-2.1.jar;C:\Novell\ZENworks\lib\java\commons-logging-1.0.4-dev.jar;C:\Novell\ZENworks\lib\java\compliance-engine.jar;C:\Novell\ZENworks\lib\java\configure-10.3.0.jar;C:\Novell\ZENworks\lib\java\configure-framework.jar;C:\Novell\ZENworks\lib\java\configur e-loader.jar;C:\Novell\ZENworks\lib\java\configureLo ader-10.3.0.jar;C:\Novell\ZENworks\lib\java\contentsche ma.jar;C:\Novell\ZENworks\lib\java\controlschema.j ar;C:\Novell\ZENworks\lib\java\corbaidl.jar;C:\Nov ell\ZENworks\lib\java\core-datamodel-addons.jar;C:\Novell\ZENworks\lib\java\core-modules.jar;C:\Novell\ZENworks\lib\java\credential sschema.jar;C:\Novell\ZENworks\lib\java\datamodel-framework.jar;C:\Novell\ZENworks\lib\java\datamode l-ulai.jar;C:\Novell\ZENworks\lib\java\datamodel-wai.jar;C:\Novell\ZENworks\lib\java\datamodel-zcm.jar;C:\Novell\ZENworks\lib\java\dbmigrationsch ema.jar;C:\Novell\ZENworks\lib\java\deployment.jar ;C:\Novell\ZENworks\lib\java\deploymentschema.jar; C:\Novell\ZENworks\lib\java\deploymentserverschema .jar;C:\Novell\ZENworks\lib\java\dirimport.jar;C:\ Novell\ZENworks\lib\java\discovery.jar;C:\Novell\Z ENworks\lib\java\discoveryschema.jar;C:\Novell\ZEN works\lib\java\discoverystorer.jar;C:\Novell\ZENwo rks\lib\java\distributionschema.jar;C:\Novell\ZENw orks\lib\java\dom4j-1.6.1.jar;C:\Novell\ZENworks\lib\java\ebus405.jar; C:\Novell\ZENworks\lib\java\ehcache-1.2.1RC.jar;C:\Novell\ZENworks\lib\java\filebrowsi ngschema.jar;C:\Novell\ZENworks\lib\java\freessl20 1.jar;C:\Novell\ZENworks\lib\java\hibernate-3.2.0cr1-dev.jar;C:\Novell\ZENworks\lib\java\ice_jniregistr y.jar;C:\Novell\ZENworks\lib\java\ini4j-0.2.6.jar;C:\Novell\ZENworks\lib\java\InstallEntSd kWrapper.jar;C:\Novell\ZENworks\lib\java\inventory-common.jar;C:\Novell\ZENworks\lib\java\inventory-datamodel.jar;C:\Novell\ZENworks\lib\java\inventor ystorer.jar;C:\Novell\ZENworks\lib\java\inventorys toreram.jar;C:\Novell\ZENworks\lib\java\inventoryw ebschema.jar;C:\Novell\ZENworks\lib\java\ippmanage ment.jar;C:\Novell\ZENworks\lib\java\itext-1.3.1.jar;C:\Novell\ZENworks\lib\java\iTextAsian-1.3.1.jar;C:\Novell\ZENworks\lib\java\j2ssh-core-0.2.7-03022007.jar;C:\Novell\ZENworks\lib\java\jaxb-api-2.0.jar;C:\Novell\ZENworks\lib\java\jaxb-impl-2.0.jar;C:\Novell\ZENworks\lib\java\jaxen-1.1-beta-6.jar;C:\Novell\ZENworks\lib\java\jaxrpc-api-1.4.jar;C:\Novell\ZENworks\lib\java\jaxrpc-impl-1.4.jar;C:\Novell\ZENworks\lib\java\jaxrpc-spi-1.4.jar;C:\Novell\ZENworks\lib\java\jconn2d-5.5.jar;C:\Novell\ZENworks\lib\java\jdom-1.0.jar;C:\Novell\ZENworks\lib\java\jodbc-10.0.1-3960.jar;C:\Novell\ZENworks\lib\java\joesnmp.jar;C :\Novell\ZENworks\lib\java\jsafe.jar;C:\Novell\ZEN works\lib\java\JSAP-2.1.jar;C:\Novell\ZENworks\lib\java\jsr173_1.0_api-2.0.jar;C:\Novell\ZENworks\lib\java\jta-1.0.1B.jar;C:\Novell\ZENworks\lib\java\jtds-1.2.jar;C:\Novell\ZENworks\lib\java\jtools.jar;C:\ Novell\ZENworks\lib\java\kbapi.jar;C:\Novell\ZENwo rks\lib\java\kbmerge.jar;C:\Novell\ZENworks\lib\ja va\ldap-1.0.jar;C:\Novell\ZENworks\lib\java\LDAPImport-datamodel.jar;C:\Novell\ZENworks\lib\java\ldapjdbc .jar;C:\Novell\ZENworks\lib\java\loaderschema.jar; C:\Novell\ZENworks\lib\java\log4j-1.3alpha-8.jar;C:\Novell\ZENworks\lib\java\logger.jar;C:\No vell\ZENworks\lib\java\logging.jar;C:\Novell\ZENwo rks\lib\java\lzma-sdk-4.43.jar;C:\Novell\ZENworks\lib\java\mail-1.4.1.jar;C:\Novell\ZENworks\lib\java\managed-devices.jar;C:\Novell\ZENworks\lib\java\ojdbc5-11gR1.jar;C:\Novell\ZENworks\lib\java\pluginhelper .jar;C:\Novell\ZENworks\lib\java\policy-framework.jar;C:\Novell\ZENworks\lib\java\policylo okupschema.jar;C:\Novell\ZENworks\lib\java\policys chema.jar;C:\Novell\ZENworks\lib\java\PPXLIB_J-4.0.jar;C:\Novell\ZENworks\lib\java\preboot.jar;C: \Novell\ZENworks\lib\java\prebootactionschema.jar; C:\Novell\ZENworks\lib\java\pru.jar;C:\Novell\ZENw orks\lib\java\purchase-record-import.jar;C:\Novell\ZENworks\lib\java\rascore.jar ;C:\Novell\ZENworks\lib\java\rebean.common.jar;C:\ Novell\ZENworks\lib\java\rebean.jar;C:\Novell\ZENw orks\lib\java\rebean.wi.jar;C:\Novell\ZENworks\lib \java\registrationschema.jar;C:\Novell\ZENworks\li b\java\rem-mgmt-certificateUtils.jar;C:\Novell\ZENworks\lib\java\r em-mgmt-datamodel.jar;C:\Novell\ZENworks\lib\java\report-BOEObjOwners-schema.jar;C:\Novell\ZENworks\lib\java\report-framework.jar;C:\Novell\ZENworks\lib\java\report-library.jar;C:\Novell\ZENworks\lib\java\report-loader.jar;C:\Novell\ZENworks\lib\java\report-migration.jar;C:\Novell\ZENworks\lib\java\report-publish.jar;C:\Novell\ZENworks\lib\java\report-rightmig-schema.jar;C:\Novell\ZENworks\lib\java\reqschema.j ar;C:\Novell\ZENworks\lib\java\rmauthservice-schema.jar;C:\Novell\ZENworks\lib\java\rmrightsaut h-schema.jar;C:\Novell\ZENworks\lib\java\saaj-api-1.2.jar;C:\Novell\ZENworks\lib\java\saaj-impl-1.2.1.jar;C:\Novell\ZENworks\lib\java\saxpath-1.0-FCS.jar;C:\Novell\ZENworks\lib\java\SCR-1.0.jar;C:\Novell\ZENworks\lib\java\security.jar;C :\Novell\ZENworks\lib\java\serialization.jar;C:\No vell\ZENworks\lib\java\serverstats.jar;C:\Novell\Z ENworks\lib\java\settings.jar;C:\Novell\ZENworks\l ib\java\SL_plugins.jar;C:\Novell\ZENworks\lib\java \snmpTrapAppender-1.2.9.jar;C:\Novell\ZENworks\lib\java\soapclient.j ar;C:\Novell\ZENworks\lib\java\sslj.jar;C:\Novell\ ZENworks\lib\java\status.jar;C:\Novell\ZENworks\li b\java\swt.jar;C:\Novell\ZENworks\lib\java\sysconf ig.jar;C:\Novell\ZENworks\lib\java\system-update-schema.jar;C:\Novell\ZENworks\lib\java\system-update.jar;C:\Novell\ZENworks\lib\java\temp-datamodel-extras.jar;C:\Novell\ZENworks\lib\java\tess.jar;C: \Novell\ZENworks\lib\java\wakeonlan.jar;C:\Novell\ ZENworks\lib\java\wakeonlanschema.jar;C:\Novell\ZE Nworks\lib\java\webservice-lib.jar;C:\Novell\ZENworks\lib\java\wilog.jar;C:\N ovell\ZENworks\lib\java\wssdk-6.1-20070712.jar;C:\Novell\ZENworks\lib\java\xalan-2.6.0.jar;C:\Novell\ZENworks\lib\java\xercesImpl-2.8.0.jar;C:\Novell\ZENworks\lib\java\xml-apis-2.0.2.jar;C:\Novell\ZENworks\lib\java\xpp3-1.1.3.4.O.jar;C:\Novell\ZENworks\lib\java\xstream-1.1.2.jar;C:\Novell\ZENworks\lib\java\zcon-import.jar;C:\Novell\ZENworks\lib\java\zcon.jar;C: \Novell\ZENworks\lib\java\zen-ca-soapclient.jar;C:\Novell\ZENworks\lib\java\zen-cert-authority.jar;C:\Novell\ZENworks\lib\java\zenloade r.jar;C:\Novell\ZENworks\lib\java\zenlocalizer.jar ;C:\Novell\ZENworks\lib\java\zenserver.jar;C:\Nove ll\ZENworks\lib\java\zenworks-addon-framework.jar;C:\Novell\ZENworks\lib\java\zenworks-addonimage.jar;C:\Novell\ZENworks\lib\java\zenwork s-addonimagehandler.jar;C:\Novell\ZENworks\lib\java\ zenworks-zmglib.jar;C:\Novell\ZENworks\lib\java\zman-asset-management.jar;C:\Novell\ZENworks\lib\java\zman-bundles.jar;C:\Novell\ZENworks\lib\java\zman-certificate-authority.jar;C:\Novell\ZENworks\lib\java\zman-core.jar;C:\Novell\ZENworks\lib\java\zman-deployment.jar;C:\Novell\ZENworks\lib\java\zman-discovery.jar;C:\Novell\ZENworks\lib\java\zman-framework.jar;C:\Novell\ZENworks\lib\java\zman-inventory.jar;C:\Novell\ZENworks\lib\java\zman-loader.jar;C:\Novell\ZENworks\lib\java\zman-managed-devices.jar;C:\Novell\ZENworks\lib\java\zman-policies.jar;C:\Novell\ZENworks\lib\java\zman-preboot.jar;C:\Novell\ZENworks\lib\java\zman-reports.jar;C:\Novell\ZENworks\lib\java\zman-system-update.jar;C:\Novell\ZENworks\lib\java\zman-temp-datamodel-extras.jar;C:\Novell\ZENworks\lib\java\zmgexp.jar; C:\Novell\ZENworks\lib\java\znewsframework.jar;C:\ Novell\ZENworks\lib\java\znewshandler.jar;C:\Novel l\ZENworks\lib\java\znewslibrary.jar;C:\Novell\ZEN works\lib\java\znewsschema.jar;C:\Novell\ZENworks\ lib\java\zoneconfigschema.jar;C:\Novell\ZENworks\l ib\java\zpm-baseline-10.3.jar;C:\Novell\ZENworks\lib\java\zpm-datamodel-10.3.jar;C:\Novell\ZENworks\lib\java\zpm-zpd-10.3.jar;C:\Novell\ZENworks\lib\java\ZRS-LDAP-Driver.jar;C:\Novell\ZENworks\lib\java\zrswebclien t.jar, -DZENWORKS_HOME=C:\Novell\ZENworks, -Djava.library.path=C:\Novell\ZENworks\lib, com.novell.zenworks.configure.actions.CreateServic esConfigureAction, -ZenLaunchedFromZeroG]
Status: WARNING
Additional Notes: WARNING - The service being created, ZENMonitor, already exists.
Status: WARNING
Additional Notes: WARNING - There was one or more warnings during the creation of the ZENworks services.
The log file is attached.

Problem with User Assigned Bundles on Win7 x64, ZCM 10.3.4

Greetings,
We are experiencing an issue with user assigned bundles in our environment. Specifically we are seeing the following problem on some, but not all, workstations running Windows 7 Pro x64 with ZCM 10.3.4. Some users do not get new, user assigned bundles until they log out of ZENworks Adaptive Agent, via the system tray "Z" icon, and then log back in to the agent. A simple refresh does not grab the new user assigned bundles. One has to perform this logout/login routine to get all user assigned bundles. The problem seems to be machine specific. The server shows that the missing bundles are, in fact, properly associated with the user. If the affected user logs onto a different machine, their user assigned bundles populate as expected. Any ideas?
In addition to rebooting our ZCM servers, we performed the following on the affected workstations:
zac unr
zac unr -f
zac cc
zac reg -g
Uninstalled/reinstalled ZENworks Adaptive Agent 10.3.4
Deleted affected user's local machine profile
Repaired CASA installation

Originally Posted by spond
Sirhw1,
what do you see in the zmd-messages.log (set to debug level) when you
do that initial refresh?
Shaun Pond
Shaun,
The following is an excerpt from our zmd-messages.log after doing a refresh-only on an affected machine. This data was generated approximately 2 minutes after performing the refresh. Thanks for your assistance.
[DEBUG] [04/04/2012 11:29:58.579] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.579] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (select e.id as entryId, e.localPath, d.id as descriptorId, d.name, d.value, d.owner from Entry e, EntryDescriptor d where e.id = d.entryId and e.key='registration:primaryUserInfo' and e.owner='0d6a500efee6a219c74358cb244dc2f1', True, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.580] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Sqlite Exception getting object record for key registration:primaryUserInfo on attempt 1
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader () (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.System. Data.IDbCommand.ExecuteReader () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetC acheEntry (IDbConnection dbConn, System.String key, Novell.Zenworks.Cache.UserContext owner, System.Type type) (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetO bjectEntry (System.String key, Novell.Zenworks.Cache.UserContext owner) (0x00000)
[DEBUG] [04/04/2012 11:29:58.580] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Validating dbSchema...] [] []
[DEBUG] [04/04/2012 11:29:58.582] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare::ExecuteNonQue ry returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.582] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) SqliteCommand.ExecuteReader.sqlite3_exec(no_want_r esults) returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.582] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (create table Entry (
id integer primary key autoincrement,
key text not null collate nocase,
owner text not null collate nocase,
localPath text not null collate nocase,
unique (key, owner));
create table EntryDescriptor (
id integer primary key autoincrement,
entryId integer not null references FileEntry,
name text not null collate nocase,
value text not null collate nocase,
owner text not null collate nocase,
unique (entryId, name, owner));
, False, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.583] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Failed to create cache database file /var/opt/novell/zenworks/zmd/cache/ZenCache/metaData/objInfo.db
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute NonQuery () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.Crea teDatabaseSchema (System.String dbPath, System.String schema) (0x00000)
[DEBUG] [04/04/2012 11:29:58.585] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [ValidateSchema() returned: True] [] []
[DEBUG] [04/04/2012 11:29:58.585] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.585] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (select e.id as entryId, e.localPath, d.id as descriptorId, d.name, d.value, d.owner from Entry e, EntryDescriptor d where e.id = d.entryId and e.key='registration:primaryUserInfo' and e.owner='0d6a500efee6a219c74358cb244dc2f1', True, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.586] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Sqlite Exception getting object record for key registration:primaryUserInfo on attempt 2
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader () (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.System. Data.IDbCommand.ExecuteReader () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetC acheEntry (IDbConnection dbConn, System.String key, Novell.Zenworks.Cache.UserContext owner, System.Type type) (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetO bjectEntry (System.String key, Novell.Zenworks.Cache.UserContext owner) (0x00000)
[DEBUG] [04/04/2012 11:29:58.587] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.587] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (select id from Entry where key='registration:primaryUserInfo' and owner='0d6a500efee6a219c74358cb244dc2f1', True, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.587] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Exception getting sqlite entry id for registration:primaryUserInfo
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader () (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Scalar () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.Look upEntryId (IDbConnection dbConn, System.String key, Novell.Zenworks.Cache.UserContext owner) (0x00000)
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare::ExecuteNonQue ry returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) SqliteCommand.ExecuteReader.sqlite3_exec(no_want_r esults) returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (insert into Entry (key, owner, localPath) values ('registration:primaryUserInfo', '0d6a500efee6a219c74358cb244dc2f1', '/var/opt/novell/zenworks/zmd/cache/ZenCache/11796bbf-b14c-4f6d-9c39-a2f5a487e4b9'), False, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Sqlite Exception putting file record for key registration:primaryUserInfo on attempt 1
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute NonQuery () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.PutC acheEntry (IDbConnection dbConn, IDbTransaction dbTransaction, Novell.Zenworks.Cache.CacheEntry entry) (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.PutO bjectEntry (Novell.Zenworks.Cache.ObjectCacheEntry& objectEntry) (0x00000)
[DEBUG] [04/04/2012 11:29:58.589] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Validating dbSchema...] [] []
[DEBUG] [04/04/2012 11:29:58.590] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare::ExecuteNonQue ry returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.590] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) SqliteCommand.ExecuteReader.sqlite3_exec(no_want_r esults) returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.590] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (create table Entry (
id integer primary key autoincrement,
key text not null collate nocase,
owner text not null collate nocase,
localPath text not null collate nocase,
unique (key, owner));
create table EntryDescriptor (
id integer primary key autoincrement,
entryId integer not null references FileEntry,
name text not null collate nocase,
value text not null collate nocase,
owner text not null collate nocase,
unique (entryId, name, owner));
, False, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.591] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Failed to create cache database file /var/opt/novell/zenworks/zmd/cache/ZenCache/metaData/objInfo.db
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute NonQuery () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.Crea teDatabaseSchema (System.String dbPath, System.String schema) (0x00000)
[DEBUG] [04/04/2012 11:29:58.593] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [ValidateSchema() returned: True] [] []

Update 10.3.4.0 - 0% installed

I am trying to install ZCM 10.3.4.0 to our Primary (only) ZCM server. I downloaded and ran the update. The server has been rebooted and it shows the correct update modules on the main configuration screen but if I look at the System Updates tab, it lists the update as Ready and Deploy System updates area lists the server as pending.
I have checked the system-update log and it says all updates were installed successfully.
Any ideas how to get the update status out of pending? I have done a device refresh for the ZCM server.
Steve D.

Disregard this post.
I used the linux commands to restart all ZCM services and the status changed to rebuilding packages and now it is all set.

Future of ZLM

Hi,
What is the future of ZLM?
Is the only option to upgrade to ZCM 11, or will the ZLM product exist for some time to come?
Thanks,
Hein

On Thu, 13 Jan 2011 16:45:27 +0000, Shaun Pond wrote:
> I'm not a ZLM expert so I'm not aware of the detail) that's not
> equivalent yet.
Hmm, I would say most of the ZLM things are there. I try to find
something I miss in ZCM .... and maybe the DELL Update packages are one
of those things. But we do not have any Dell hardware so that isn't a
problem for us. And the rest ... nothing important I would remember.
Okay one problem could be that only systems starting with SLES 10 SP2 are
supported. We have a couple of them but it is already time to upgrade
them so that is also no problem.
I participated in the closed beta and reported a lot of issues. Nearly
all were fixed and it looks now ready for me to use it in production.
Therefor I have installed the first full test system to let our operation
team work with it and learn the new features and the new handling. After
one or two months we will start to migrate the first systems over and see
how it works.
Rainer

Error message When Importing device from ZCM

Hi
I create a ZCM importing setting in the AMIE, when I save the configuration setting...it show successfully, but I clieck import button,it show "A default Service Request team must be set in the preferences prior to running an import"....
I do not know how to set default request team,Who could teach me ?
thanks!!
wyldkao

First, create groups for each process. Then go to [Setup] -> Setup -> Privileges -> Requests and select the defined teams (must be above the Proof Options).
Greetings

ZCM 10 SP3 Beta failed to install properly

We have a test ZCM installation and working towards production. We really need the features added in SP3 beta so I went to install on our test 10.2.1 primary server. Followed the instructions and added the zip file to ZCC and then deployed the update to our only primary server/embedded sybase ZCM box. There is little to nothing built in the database at this time. The primary server is running OES2 SP1 and completely failed to update as I can no longer log in.
After the update I rebooted the server and I launch the ZCC. When I try to log in as administrator I get this error: Login Error: org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
It looks like some component is updated and looking for a dependency that maybe didn't make it (related to Sybase, the ianywhere piece).
Anyone have any ideas?
ZCC.log states:
08 Dec 2009 14:36:02 ============== Exception (begin) ===========================
08 Dec 2009 14:36:02 Exception occured
com.novell.zenworks.datamodel.exceptions.InternalD ataModelException: org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateInfo._buildInfo(HibernateInfo.java:306)
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateInfo.buildInfo(HibernateInfo.java:126)
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.getHibernateInfo(HibernateA bstractSession.java:1316)
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.getHibernateInfo(HibernateA bstractSession.java:1310)
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession._prePasswordValidationIniti alize(HibernateAbstractSession.java:339)
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateAbstractSession.login(HibernateAbstractSess ion.java:288)
at com.novell.zenworks.datamodel.services.DirectServi ceStoreImpl.login(DirectServiceStoreImpl.java:169)
at com.novell.zenworks.fw.web.internal.Login.loginImp l(Login.java:447)
at com.novell.zenworks.fw.web.internal.Login.loginBut ton_Click(Login.java:321)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1977)
at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1952)
at com.novell.web.controls.Button.raisePostBackEvent( Button.java:475)
at com.novell.web.controls.Page.raisePostBackEvent(Pa ge.java:885)
at com.novell.web.controls.Page.raisePostBackEvents(P age.java:872)
at com.novell.web.controls.Page.internalProcessReques t(Page.java:584)
at com.novell.web.controls.Page.processRequest(Page.j ava:528)
at com.novell.web.internal.controls.PageTag.doEndTag( PageTag.java:86)
at org.apache.jsp.jsp.fw.internal.Login_jsp._jspServi ce(Login_jsp.java:366)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:328)
at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:315)
at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.inv oke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.pro cessRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doF orward(ApplicationDispatcher.java:364)
at org.apache.catalina.core.ApplicationDispatcher.for ward(ApplicationDispatcher.java:301)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet .java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServle t.service(ZENworksServlet.java:84)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at com.patchlink.sapphire.web.pages.vulnerability.ses sion.HibernateSessionFilter.doFilter(HibernateSess ionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:174)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:108)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke( ZENRequestValve.java:1122)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:870)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:595)
Caused by: org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
at org.hibernate.connection.C3P0ConnectionProvider.co nfigure(C3P0ConnectionProvider.java:70)
at org.hibernate.connection.ConnectionProviderFactory .newConnectionProvider(ConnectionProviderFactory.j ava:124)
at org.hibernate.connection.ConnectionProviderFactory .newConnectionProvider(ConnectionProviderFactory.j ava:56)
at org.hibernate.cfg.SettingsFactory.createConnection Provider(SettingsFactory.java:385)
at org.hibernate.cfg.SettingsFactory.buildSettings(Se ttingsFactory.java:61)
at org.hibernate.cfg.Configuration.buildSettings(Conf iguration.java:1885)
at org.hibernate.cfg.Configuration.buildSessionFactor y(Configuration.java:1178)
at com.novell.zenworks.datamodel.session.hibernate.Hi bernateInfo._buildInfo(HibernateInfo.java:278)
... 55 more
Caused by: java.lang.ClassNotFoundException: ianywhere.ml.jdbcodbc.IDriver
at java.net.URLClassLoader$1.run(URLClassLoader.java: 200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.j ava:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:3 06)
at java.lang.ClassLoader.loadClass(ClassLoader.java:2 51)
at java.lang.ClassLoader.loadClassInternal(ClassLoade r.java:319)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:164)
at org.hibernate.util.ReflectHelper.classForName(Refl ectHelper.java:102)
at org.hibernate.connection.C3P0ConnectionProvider.co nfigure(C3P0ConnectionProvider.java:65)
... 62 more
08 Dec 2009 14:36:02
Exception Info:
08 Dec 2009 14:36:02 Class....... com.novell.zenworks.datamodel.exceptions.InternalD ataModelException
08 Dec 2009 14:36:02 Message..... org.hibernate.HibernateException: JDBC Driver class not found: ianywhere.ml.jdbcodbc.IDriver
08 Dec 2009 14:36:02 Logged at... Messages............313
08 Dec 2009 14:36:02 ============== Exception (end) =============================
aTersteEW@ahedmzcm

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ZCM and Windows 8

Hi all,
I have ZCm 11.2.3a running nicely with my Windows 7 workstations.
Management is now on the move and wants to deploy Windows 8.1 on our devices.
So far, I have stalled this move as ZCM does not support 8.1, but they want to know when we can expect support for Windows 8.1.
Searching these forums, the guess would be somewhat March 2014, with the release of 11.3.
Can anyone confirm this or give a hint when it is expected?

Originally Posted by spond
ZeleD,
the intention is to offer a patch post-11.3 to support Windows 8.1,
before 11.3.1. I don't have any more definite news than that at the
moment
Shaun Pond
Any news ? Where could we find answer or to look for ? Herre too we are under pressure to "when ?"

ZCM 11 SP3 and Windows 8.1, need clarification...

I dont know if I can't read, but I need som clarification...
When SP3 arrived, there were problems with Win 8.1.
I have customers that have machines, that were upgraded to 8.1 and it have worked with the already installed 11.2.3a -agent, even if its not supported. They deployed ZCM 11.3-agent to this machines that were upgraded to 8.1, and they all crached, never started again. I made tests in my test-environment, same result.
Last week I started to check and found the update "ZENworks 11.3.0a Windows 8.1 Update" (https://www.novell.com/support/kb/doc.php?id=7014805 / http://download.novell.com/Download?...d=0yMdXrTonF8~). Downloaded that yesterday, and was to test it today. Looked for the instructions again today, and now its not availble anymore, Obsolete. I have not deplyed it yet, so that is no problem.
There are since yesterday a new update, "ZCM 11.3.0 WIN8.1 Patch 866736" (http://download.novell.com/Download?...d=OvBLs9qZhrU~).
But in the instructions on this, it talks about it talks about how to update machines already updated. Here the text mentions "11.3.0_WIN8.1". What is that? Is it the now Obsolete "ZENworks 11.3.0a Windows 8.1 Update"? Or machined patched with the standard "Update for ZENworks (11 SP3)", that was created during SP3 install? If reffering to the last, it cant be done because in both my customers production environment and my testenvironment the Win 8.1 machined crached and never came up.
Next two methods in the description describes how to update "Windows 8.1 Update for ZENworks (11 SP3)", if already imported (zman supf "Windows 8.1 Update for ZENworks (11 SP3)" ZCM_11.3.0_WIN8.1_20140404_866736.zip).
But for those who have not imported that, what is the way to go? You cant download "Windows 8.1 Update for ZENworks (11 SP3)" anymore, and the patch seems to be for that one?
What is the way to get Win 8.1 to works with ZCM 11.3?
Can anyone clarify this?
I dont know if this belongs in agent forum or server-forum, but I start here.
/Stefan

CRAIGDWILSON wrote:
> New Versions of those patches are being rolled out.
>
> Normally it happens at the same time, but looks like timing was
> slightly off.
>
>
>
> On 4/30/2014 11:31 AM, Niels Poulsen wrote:
> > stesjo wrote:
> >
> > >
> > > So, at this point, it means that there is no way to get ZCM 11.3
> > > to work with Windows 8.1?
> > >
> > > Old patches removed, and just patches for the removed patches
> > > available?
> > >
> > > One can assume, that there is a reasom why the 8.1 Update is
> > > removed, and made obsolete?
> > > /Stefan
> >
> > ... One would think so, yes. Not sure what's the reason...
> >
Cool :-)
Niels
A true red devil...
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ZCM Version 10.3.3.44626 Does not Run on Windows 7 64 Bit

Hello,
I am trying to get the ZCM client running on a Dell XPS 13 with Windows 7 64 bit installed.
The first problem I have is that the install errors with "The application was unable to start correctly 0xc000007b)" and it refers to ZPA_Iface.exe. But it does install.
The real problem is it doesn't update. If I right-click on the Zen icon in the system tray and click refresh, nothing happens.
Is there anything different that needs to be done with 64bit Windows?
Thanks.

GeorgeCLP,
> Is there anything different that needs to be done with 64bit Windows?
No, but there are different agents for 32 and 64 bit.
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)
Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

Features in Patch 6.4 missing from ZCM Patch MGMT 11.2.1.0

We are migrating from Novell ZENworks Patch Mgmt v. 6.4.2.1592 to the ZCM v. 11.2.1.0 patching service. I've noticed that there are are few features in the Patch mgmt 6.4 that I don't see in ZCM 11.2.1.0 and want to see if I'm just missing them somehow. I've looked throught the zen11_pm_administration manual and could not find any info on the following:
1) In Patch 6.4 when looking at the vulnerabilities/patches, you could filter by a specific OS in that it would only show patches (for example) for Windows 7 32bit workstations...and those patch results would only display "patched" or "not patched" numbers for that specific OS. In ZCM 11.2 patch mgmt...it appears that it can only filter by Platform: Windows, Vendor: Microsoft. With this filtering it mixes all the XP, Windows 7 32bit, Windows 7 64 bit, and Windows server patches all together. In the patch name field I can put "Windows 7" but it display 32 and 64 bit as well as patches for servers and includes servers in the numbers for "patched vs not patched". I would like to be able to filter the patches to show for example only patches for Windows 7 64bit workstations and have it reflect the workstations with only Windows 7 64 bit as it does in Patch 6.4. We have ZCM servers in our system but are using a different method to patch them. Basically, I currently have to wade throught the patches for Windows 7 (for example)..select the ones I want..and if that patch also is for Server 2008...I have to make sure that after the deployment creation is completed to remove the servers from the deployment. It would be much easier and efficient to be able to filter out the patches for a specific OS and apply those patches to only that specific OS workstations. Any ideas if this is possible under ZCM 11.2.1.0 patching?
2) In Patch 6.4 you could configure a policy for snooze and reboot options. Then when completing the deployment wizard...you could select "Use policies" for these options. Is there a place to configure these presets in ZCM 11.2.1.0 or does one have to manually change them every time a deployment is created?
3)Once a deployment is set to a group of test workstations, in Patch 6.4 I could export the list of worksations in the test deployment to send to the helpdesk in case they received any calls. Is there an option to do this in ZCM? There doesnt seem to be one.
Any info or feedback would be greatly appreciated.
Thank you,

Michaelstump,
is there a reason you posted in the ZCM *10* patch management forum? At
this time, I agree, some things are better with ZCM patch management,
some things are not...
Shaun Pond

How to recover from a lost trust relationship (or zone configuration) between the linux ZCM agent to the Primary Zone server running on the same machine?

I have tried:
zac retr, which fails as it says there is no zone to which this agent
is connected
zac reg, which fails because of error 34 Invalid device authentication
information
zac rereg GUID, which fails because of missing zone (as zac retr)
zac unr, which fails because of the same error.
zac ci shows the correct certificates
almost everything is working except registration refresh and location
refresh.
What to do in this situation?
ZCM 11.2 with latest update (Monthly update 1)
W. Prindl

This was yesterday resolved by NTS - you see the "quick" resolution
time of NTS if you subtract the date of the initial post from the date
of this post - with an absolutely simple trick, which obviously nobody
did know of. The support engineer got it from the developer team.
There is a switch in the
/opt/novell/zenworks/share/tomcat/webapps/zenworks-registration/WEB-INF/
config.xml configuration file, with which you can switch authentication
off for device registration.
You just need to add <Authenticate>false<\Authenticate> into the only
configuration this file contains.
This suppresses the error 34 on device registration and the device gets
registered correctly upon restart of the zenworks suite. After this is
done one can change back the above mentioned file to the original state
and restart the zenworks suite again.
The solution was really easy to deploy - the time till this resolution
was found was IMO too long.
W. Prindl
W_ Prindl wrote:
>I have tried:
>
>zac retr, which fails as it says there is no zone to which this agent
>is connected
>
>zac reg, which fails because of error 34 Invalid device authentication
>information
>
>zac rereg GUID, which fails because of missing zone (as zac retr)
>
>zac unr, which fails because of the same error.
>
>zac ci shows the correct certificates
>
>almost everything is working except registration refresh and location
>refresh.
>
>What to do in this situation?
>
>ZCM 11.2 with latest update (Monthly update 1)

Trying to rebuild ZCM 10.3.1 server after crash

Hi all,
I'm currently trying to help a customer rebuild a ZCM 10.3.1 server (single primary server) used for Asset Management only, after a complete crash.
The situation is, that we have now re-installed both the OS and ZCM 10.3.1 server with same names, IP etc. We have also restored the SQL database and are able to login to ZCC and see all data.
But - the server is permanently running at 100% CPU Utilization, with the ZEN-loader and ZEN-Server as the primary culprit.
Looking in the loader-messages logfile, we found that it is being flooded with thousands and thousands og line with the same message:
[MESSAGELOGGER.Debug] [9/23/11 1:08:52 PM] [] [Loader.InventoryStorerAMModule] [] [InventoryStorerModule: Exception: com.novell.zenworks.datamodel.exceptions.ObjectNot FoundException: 13e17b91e0b14c7074846efd50f2d034] [] []
And we have now realized that this is due to the fact, that our new install of ZCM 10.3.1 and Agent, naturally does not have the same GUID as the original server..
So - the question is then: how do we change the GUID on the new installed ZCM server, so that it will hook up to the original server/device in the database, and just move on as nothing has happened? I believe I have seen a ZMAN command at some point, doing this exact thing?
Additional information about the installation:
Server running on VMWare platform
Windows Server 2008 R2 Standard
Microsoft SQL Server 2005 Express (on same server)
ZCM server 10.3.1 used for Asset Management only (250 devices)
Cheers,
Henrik Holm Nielsen

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ZCM 11.2.3a to 11.2.4 Update stuck on "Update Assigned"

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